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Show Results For
- All HBS Web
(9,668)
- People (41)
- News (3,271)
- Research (4,128)
- Events (42)
- Multimedia (164)
- Faculty Publications (2,899)
- 01 Dec 2022
- News
Program Catalyzes New Streams of Research
HBS established the Institute for the Study of Business in Global Society (BiGS) to serve as a research-based platform that brings together a community of scholars, students, alumni, and other practitioners to find solutions to some of... View Details
Keywords: Jennifer Gillespie
- Article
The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback
By: Ting Zhang, Kelly Harrington and Elad Sherf
To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details
Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication
Zhang, Ting, Kelly Harrington, and Elad Sherf. "The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback." Current Opinion in Psychology 43 (February 2022): 91–95.
- February 1997
- Background Note
Principles of Effective Persuasion
Summarizes six principles of effective persuasion. A rewritten version of an earlier note. View Details
Keywords: Interpersonal Communication
Ibarra, Herminia M. "Principles of Effective Persuasion." Harvard Business School Background Note 497-059, February 1997.
- October 1974 (Revised November 1975)
- Background Note
Understanding and Helping Another Person
By: John J. Gabarro
Keywords: Interpersonal Communication
Gabarro, John J. "Understanding and Helping Another Person." Harvard Business School Background Note 475-039, October 1974. (Revised November 1975.)
- July 1981
- Background Note
Data Channels, Technical Note
Keywords: Communication Technology
Cash, James I., Jr. "Data Channels, Technical Note." Harvard Business School Background Note 182-021, July 1981.
- 10 Dec 2015
- News
Leveraging Curiosity to Broaden the Impact
family and my community.” Giving back to the community has always been important to the Los Angeles native, who used to mentor high schoolers from minority families in South LA, helping them prepare for the college application process.... View Details
- Article
Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays
By: Elise Holland, Elizabeth Baily Wolf, Christine Looser and Amy Cuddy
This paper investigates whether humans avert their gaze from individuals engaging in nonverbal displays of dominance. Although past studies demonstrate that both humans and nonhuman primates direct more visual attention to high-status others than low-status others,... View Details
Keywords: Nonverbal Behavior; Eye-tracking; Dominance; Nonverbal Communication; Interpersonal Communication; Power and Influence
Holland, Elise, Elizabeth Baily Wolf, Christine Looser, and Amy Cuddy. "Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays." Journal of Experimental Social Psychology 68 (January 2017): 60–67.
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
grassroots community organizations; the increasing tendency of businesses, large and small, to identify the inner city as an untapped market; a drop in urban crime rates; and the "unshackling" of inner cities from the entrenched and... View Details
- 27 May 2021
- News
History’s Future
oil, a plant extract used in cosmetics. “Our community agenda is starting to show some promise,” AlMadani says. “But there’s a long journey [ahead] for us to do what we should do for the community.” Building a tourism sector from scratch... View Details
- 24 Apr 2014
- News
Helping smallholder farmers feed the world
training to impoverished communities worldwide, to create healthy local economies. “More than three million children under age five die each year from preventable, hunger-related causes,” he explains. “That shocks me. I have to make my... View Details
- 01 Sep 2017
- News
City of Dreams
Nayana Mawilmada (MBA 2005) is seeing things. Standing at the edge of Beira Lake, an algae-choked body of water in the heart of Sri Lanka’s capital, Colombo, he envisions people and restaurants—like New York’s South Street Seaport, he says, or Singapore’s Clarke Quay.... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
- 22 Apr 2014
- News
Business has a responsibility to solve social problems
Robert Goodwin (GMP 3, 2007), CEO of Executives Without Borders, talks about how the business community has a responsibility to help solve major social challenges. (Published April 2014) View Details
- Profile
Willa Zhou
the first of her two pre-HBS years, Willa worked on The Movement, a free, outdoor-exercise and community health program in San Francisco, which was based on her undergraduate research on health and well-being. "I had interviewed over... View Details
- 01 Sep 2007
- News
Unexpected Advice from Am Ex’s Chenault
the health and well-being of the communities in which you and your employees live and work.” Chenault grounded his advice in what he called the “unspoken compact” between business and society at large. “Society allows us to operate in... View Details
- February 2011
- Teaching Note
Google and Earnings Guidance (TN)
By: Francois Brochet
Teaching Note for 111026. View Details
- 11 Feb 2016
- Working Paper Summaries
Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy
- Profile
Tiffany Pham
one-stop destination for women worldwide. To get there, we are focused on scaling user growth by bolstering our technological tools and community engagement. Ultimately, by having users submit, interact with, and voice their opinion on... View Details
- 2012
- Book
Talk, Inc. : How Trusted Leaders Use Conversation to Power Their Organizations
By: Boris Groysberg and Michael Slind
How can leaders make their big or growing companies feel small again? How can they recapture the "magic"--the tight strategic alignment, the high level of employee engagement--that drove and animated their organization when it was a start-up? As more and more... View Details
Keywords: Leadership; Interpersonal Communication; Organizational Culture; Social and Collaborative Networks; Spoken Communication
Groysberg, Boris, and Michael Slind. Talk, Inc. How Trusted Leaders Use Conversation to Power Their Organizations. Harvard Business Review Press, 2012.
- 22 Sep 2015
- News
On a Mission to Have an Impact
After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the people and View Details
- 01 Dec 2003
- News
HIV/AIDS and Business
employees, you risk more than workers dying,” agrees Ballou-Aares. “You risk losing your customers, your markets — the complete disintegration of communities where you operate.” Experts concur that China is the next potential hot spot for... View Details