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  • March 2010 (Revised November 2010)
  • Case

Pandora Radio: Fire Unprofitable Customers?

By: Willy C. Shih and Halle Alicia Tecco
Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company's business model.... View Details
Keywords: Business Model; Customer Satisfaction; Music Entertainment; Venture Capital; Profit; Growth and Development Strategy; Consumer Behavior; Internet; Media and Broadcasting Industry
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Shih, Willy C., and Halle Alicia Tecco. "Pandora Radio: Fire Unprofitable Customers?" Harvard Business School Case 610-077, March 2010. (Revised November 2010.)
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

competitive with someone who is personally advising you, and at a fraction of the cost,” says Luis Viceira, George E. Bates Professor and Senior Associate Dean for International Development at Harvard Business School. Viceira explores... View Details
Keywords: by Michael Blanding; Financial Services
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

encouraged them to take risks. Bill Sahlman: Also, when we graduated from HBS, the economy was in recession, inflation and interest rates were high, productivity growth was low, and the stock market was in the tank. It is not at all... View Details
Keywords: by Susan Young
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

case:https://cb.hbsp.harvard.edu/cbmp/product/817088-PDF-ENG Harvard Business School Case 316-112 Health Systems in the Developing World This note offers an approach to the evaluation of health care markets... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2018
  • Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

portions of its profits in the business—through research and development, market expansion, capital expenditures, and most importantly (and often forgotten) development of talented people and leaders. This... View Details
Keywords: by Bill George; Banking
  • 02 Feb 2016
  • First Look

February 2, 2016

close association between the characteristics of actors’ environment and the processes of network formation among actors. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50445 Accounting Data, Market Values, and the Cross... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2018
  • Sharpening Your Skills

Amazoned: Is Any Industry Safe?

announced earlier this month intention to join megapartners Warren Buffett and JPMorgan Chase on some still mysterious project in the fastest-growing market of them all, health care. These stories from our archive suggest the great impact... View Details
Keywords: by Sean Silverthorne; Retail
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

of that potential, however, McMillan would have to work with Prince to craft and execute a carefully developed plan to market and distribute the album. Purchase this... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2010
  • First Look

First Look: January 5

founding conditions—branching policy, modernization, and political culture—influenced banks' development of capabilities to manage dispersed branches, and these capabilities subsequently led to variation in banks' propensity to engage in... View Details
Keywords: Martha Lagace
  • 2005
  • Article

Increasing Exploration: Evidence from International Expansion

By: Juan Alcacer, Heather Berry and Wilbur Chung
While firms balance exploitation and exploration to maximize profits, specifics of how firms pursue this balance are scarce. We focus on how firms increase their exploration after obtaining greater capabilities and experience via sequential international expansion.... View Details
Keywords: Price Bubble; Growth and Development Strategy; Growth Management; Industry Growth; Research and Development; Profit; Organizational Change and Adaptation; Knowledge Use and Leverage; Disruptive Innovation; Five Forces Framework; SWOT Analysis; Duopoly and Oligopoly; Manufacturing Industry; Japan; United States
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Alcacer, Juan, Heather Berry, and Wilbur Chung. "Increasing Exploration: Evidence from International Expansion." Academy of Management Best Paper Proceedings (2005): D1–D6.
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

should not however be slaves to the plan or the prediction they are following and must ask how firm-wide competencies can be developed to handle changes in predictions." And there are situations in which predictions can be very... View Details
Keywords: by James Heskett
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

isolate the effects of channel expansion. We argue for advantages to using zip code level data for methodological and consumer data privacy reasons. Download the paper: http://www.hbs.edu/research/pdf/07-043.pdf Multinational Firms, FDI Flows and Imperfect Capital... View Details
Keywords: Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

a program (PACT) in Boston to bring care to AIDS and TB patients who were not well served by existing care delivery systems. Describes PIH's programs in the developing world and the way in which lessons learned in these countries informed... View Details
Keywords: Martha Lagace
  • June 2010 (Revised August 2013)
  • Case

Remaking Singapore

By: Michael E. Porter, Boon Siong Neo and Christian H.M. Ketels
Looking through the lenses of both macro and micro economic policy, this case examines how Singapore has achieved such stellar success throughout its history, from independence through 2008. The case discusses the different policy choices the Singaporean government has... View Details
Keywords: History; Development Economics; Industry Clusters; Competitive Advantage; Policy; Economic Growth; Microeconomics; Government and Politics; Macroeconomics; Singapore
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Porter, Michael E., Boon Siong Neo, and Christian H.M. Ketels. "Remaking Singapore." Harvard Business School Case 710-483, June 2010. (Revised August 2013.)
  • September 2007 (Revised November 2008)
  • Case

Sinopec: Refining its Strategy

By: Richard H.K. Vietor and Julia Galef
China's oil industry, with majority ownership vested in the government, had engaged in an "equity oil" strategy for the past few years-acquiring equity interests in oil producing nations including Sudan, Angola, and Iran. Outside critics, however, suggested that the... View Details
Keywords: Non-Renewable Energy; Equity; Foreign Direct Investment; Growth and Development Strategy; Demand and Consumers; State Ownership; Energy Industry; China
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Vietor, Richard H.K., and Julia Galef. "Sinopec: Refining its Strategy." Harvard Business School Case 708-018, September 2007. (Revised November 2008.)
  • April 2004 (Revised July 2007)
  • Case

OfficeTiger

By: Joseph B. Lassiter III and Johanna Regine Naunton Blaxall
OfficeTiger was founded in late 1999 with an innovative approach to global outsourcing. The company's employees, located primarily in India, provided services for corporations, investment banks, and professional services firms throughout the United States, Europe, and... View Details
Keywords: Mergers and Acquisitions; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Service Operations; India
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Lassiter, Joseph B., III, and Johanna Regine Naunton Blaxall. "OfficeTiger." Harvard Business School Case 804-109, April 2004. (Revised July 2007.)
  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

and team creativity, entrepreneurship, organizations, and society. To develop a research agenda that identifies new questions and approaches relevant to both academics and practitioners. The underlying assumption of the colloquia was that... View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

1985, Honda initiated a secret program to develop a small jet. Over the years, the program had many ups and downs (it was almost canceled several times). Then, a breakthrough in the configuration of the engines lead Honda to believe it... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

called upon to play increasingly broader roles. Let me start my analysis with the barrel. I think our economic system has proven phenomenally successful at bringing growth, innovation, productivity, and a rising standard of living to millions of people. It is an engine... View Details
Keywords: by Kim B. Clark
  • 09 Dec 2015
  • Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

In the online marketplace, oodles of retailers and developers rely on “platforms” such as Amazon.com, the Apple App Store, Facebook, and Twitter to get their products and services into the hands of users. Retailers, for example, sell... View Details
Keywords: by Carmen Nobel; Retail; Technology; Web Services
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