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  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

they are able to extract for themselves. Jet engine manufacturers, for example, typically sell their wares at little or no cost but generate substantial revenue from lucrative maintenance contracts. Monitoring relationship health, the... View Details
Keywords: by Peter K. Jacobs
  • 13 Dec 2006
  • Research & Ideas

Improving Public Health for the Poor

low cost or a business providing goods or services that end or reduce respiratory ailments. Bringing together public healthcare and market forces "could have huge impact," says Chu. That feeling was underscored by Chu's own... View Details
Keywords: by Martha Lagace; Health
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

up to the point where the benefit of the marginal project is just equal to the cost. Because labor is a key input to innovation when the opportunity cost of time is lower, such as during school breaks or time off from work, we find that... View Details
Keywords: Dina Gerdeman
  • 05 Sep 2012
  • First Look

First Look: September 5

governments rely on honest reporting. Proof of honest intent is typically provided through signature at the end of the document, e.g., tax returns or insurance policy forms. Still, people sometimes cheat to advance their financial self-interests-at great View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • First Look

April 19, 2016

middle class—outweigh the challenges of operating there. And indeed, as embodied by Nigeria's status as a net food importer despite having 80 million hectares of potential agricultural land, the challenges are considerable. Animal feed is excessively expensive, driving... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

gasoline rather than Mobil if they disagreed with the Mobil CEO’s views on a social issue that’s not directly related to the business? When do the costs of CEO activism outweigh the benefits? And when can CEOs sway public opinion in a way... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

products and services. It's not always the flashiest idea that wins. Mayo gestures to a striking lamp on his desk with a lampshade depicting the HBS campus. Hand-painted by an artist in New Hampshire, the lampshade is beautiful; however, selling them at a View Details
Keywords: by Michael Blanding; Education
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

feeling pressure from green investors to take steps that can cost them billions of dollars. But if you go to a coal company or most utilities or big railroads that carry coal, they will do what the government requires and leave it at... View Details
Keywords: by Staff
  • 20 May 2008
  • First Look

First Look: May 20, 2008

labor materially alters pre-retirement portfolio choice by significantly raising optimal equity holdings. Using this model, we also investigate the welfare costs of constraining portfolio allocations over the life-cycle to mimic popular... View Details
Keywords: Martha Lagace
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

balance sheet instead of raising our cash dividends or buying back shares?; Do we have the optimal capital structure, with the lowest weighted after-tax cost of total capital, including debt and equity?; Do we have an operating plan that... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

credit analysts exhibit a sizable partisan gap in their economic outlook, with roughly two-thirds the size of the gap observed among households. This bias affects analysts’ decision to upgrade or downgrade corporate credit ratings, directly affecting the View Details
Keywords: by Rachel Layne
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

institutions are in flux. Many of the large German firms have huge legacy costs and entrenched corporate cultures that must change. Remembering August Thyssen reminds people just how entrepreneurial corporate Germany once was. I think... View Details
Keywords: by Sean Silverthorne
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

located in larger cities. We argue that despite the ex-ante higher search costs associated with hiring from smaller towns, firms can benefit from such hiring. In this study, we explore the relationship between an employee’s hometown and... View Details
  • 26 Jul 2016
  • First Look

July 26, 2016

and clinician-reported outcomes. These need to be used for internal improvement in health care delivery organizations, as well as for public reporting, so that patients can make informed choices about their health care. We need to do a better job measuring, reporting... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel
  • 23 Apr 2013
  • First Look

First Look: April 23

2013 Winter Term Course overview of "The Entrepreneurial Manager." Purchase this case: http://hbr.org/search/813155-PDF-ENG Harvard Business School Case 113-057 Boston Children's Hospital: Measuring Patient Costs (V) No abstract... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2009
  • First Look

First Look: October 20

One method multinationals use to combat gray markets is to increase internal transfer prices to foreign subsidiaries in order to increase the gray market's cost base. We illustrate that when a gray market competitor is present, the... View Details
Keywords: Martha Lagace
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

example. The current economic crisis is putting a lot of pressure on cost reduction—and that's certainly important—but there are often other factors in the mix. If you focus solely on one metric, like price, you're potentially causing... View Details
Keywords: by Julia Hanna
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

"My response was that there's a big difference between a really great product and a company," she said. Given the constraints of costs and the problems of marketing, to cite only two factors, "Starting new businesses is a... View Details
Keywords: by John S. Rosenberg
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