Management Control Systems - Publications - Faculty & Research

06 Oct 2003
Research & Ideas

The Growth of the Social Enterprise

same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local... View Details

Keywords: by Carla Tishler

June 1987
Supplement

Au Bon Pain: Interviews with Ron Shaich and Len Schlesinger, Video

By: W. Earl Sasser, Christopher Hart and Lucy N. Lytle

To be used with Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program. View Details

Keywords: Employee Relationship Management; Human Resources; Management Systems; Selection and Staffing; Programs; Partners and Partnerships; Food and Beverage Industry

Citation

Purchase

15 Dec 2024
News

On The Case

looking back at its heroic response to the pandemic. Still, it took a toll on the organization’s 77,000 caregivers, and the hospital would not meet its performance targets for the second year in a row. They had recently transitioned the performance View Details

Keywords: Jen McFarland Flint; Educational Support Services; Educational Services

01 Oct 2000
News

Raymond A. Baxter: Sweet Smell of Success

radically different company today," he says. "It's small enough that my fingerprints are everywhere -- you can get your arms around this place." Interbake's smaller size allows it to turn on a dime when it comes to supplying products to meet fickle consumer demand. Its... View Details

Keywords: Julia Hanna

12 Mar 2014
Research & Ideas

Entrepreneurship and Multinationals Drive Globalization

War I, the management of political risk became a central concern for firms operating internationally. These risks were on many levels, from expropriation to exchange controls and other economic policies. The... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics; Manufacturing; Consumer Products; Pharmaceutical

01 Sep 2008
News

In Africa, Porter Sees Lessons for Health Care

HBS, HMS, and Harvard’s School of Public Health. Two case protagonists were in attendance: Dr. Paul Farmer, an HMS professor and the subject of the best-seller Mountains Beyond Mountains, and Dr. Agnes Binagwaho, executive secretary of the Rwandan National AIDS View Details

Keywords: HIV/AIDS; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2024
News

Conducting Business

In 2015 I moved from New York City to Madison, Connecticut, where I met, quite by chance, Ginny Vancil and her brother, Richard. I thought, How many Vancils can there be in the world? I asked if they knew Richard “Dick” Vancil, who was my first professor for my first... View Details

Keywords: Michael Farmer (MBA 1971); illustration by Lucinda Rogers; Business Schools & Computer & Management Training; Educational Services

01 Sep 2013
News

Passion & Purpose

who aspire to have an impact on business and society. Joanna M. Jacobson, MBA 1987 Cofounder and Managing Partner, Strategic Grant Partners Boston, Massachusetts Joanna M. Jacobson “A fulfilling career doesn't always follow a straight... View Details

Keywords: awards; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services; Computer Systems Design and Related Services

11 Jul 2012
Research & Ideas

Book Excerpt: ’The Future of Boards’

describes the purpose of boards is phrased very broadly. For instance, in Delaware, which sets the standard for other states, directors find little help in the statute that defines their job: "The business and affairs of every corporation shall be View Details

Keywords: by Jay Lorsch

Web

Vaughn Bryant Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

25 Oct 2012
Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details

Keywords: by Carmen Nobel; Computer; Consumer Products

17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

for Silicon Valley, brandishing signs that read "Stop Displacement Now!" "The incident brought to the surface the values and aspirations of long-standing residents and the challenges they were facing," says Clayton S. Rose, professor of View Details

Keywords: by Michael Blanding; Technology

01 Oct 1997
News

Doing Something Real

not Cambridge, the heart of academia, but business-like Boston, seat of august money managers and the then-hottest management consulting firm around, The Boston Consulting Group, with whom all but three of... View Details

Keywords: Andrew Tobias (MBA '72)

21 Jan 2014
First Look

First Look: January 21

associated with the program rollout, we use both population based morbidity measures from the Demographic and Health Surveys and health facility based mortality data as reported in the national Health Management Information System. While... View Details

Keywords: Sean Silverthorne

01 Dec 2011
News

At Your Service

competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

15 Dec 2015
First Look

December 15, 2015

and bargaining tactics. Harvard Business School professor Deepak Malhotra advises negotiators to resolve process before substance, set expectations, map out the negotiation space, and control the frame. By following those steps, View Details

Keywords: Carmen Nobel

05 Sep 2012
First Look

First Look: September 5

scientists that may be due to a performance management system that leaves top performing employees slighted by the practice of uniform ratings. In an effort to retain top employees, the company institutes a... View Details

Keywords: Sean Silverthorne

January 2011 (Revised July 2011)
Case

Accounting for Catastrophes: BP PLC and Union Carbide Corporation (A)

By: David F. Hawkins

The IASB and FASB propose new contingency loss recognition, measurement, and disclosure rules (A case). The B and C cases apply these proposals to British Petroleum's Mexican Gulf oil spill and Union Carbide's Bhophal gas discharge. View Details

Keywords: Financial Reporting; International Accounting; Trade; International Finance; Standards; Strength and Weakness; Natural Disasters; Crisis Management; Governance Controls; Governing Rules, Regulations, and Reforms; Energy Industry; India