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Publications

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  • All HBS Web  (14,887)
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  • All HBS Web  (14,887)
    • People  (36)
    • News  (4,338)
    • Research  (8,639)
    • Events  (107)
    • Multimedia  (366)
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    Rob Markey

    Rob Markey is a Senior Lecturer of Business Administration in the Technology and Operations Unit at Harvard Business School. He teaches Managing Service Operations in the MBA elective curriculum. The course focuses on how to effectively design,... View Details

    • 20 Nov 2017
    • Research & Ideas

    How Independent Bookstores Have Thrived in Spite of Amazon.com

    stores to 2,227. This surprising resurgence piqued the interest of Ryan Raffaelli, an assistant professor in the Organizational Behavior unit at Harvard Business School, who studies how mature organizations and industries faced with View Details
    Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
    • 07 Mar 2023
    • Blog Post

    Deconstructing LEGO’s Decarbonization

    externalities. We arrived at Billund, Denmark eager to better understand the company’s strategy to leverage bioplastics and recycling technologies to decarbonize their supply chain. Brick-themed light fixture in the central atrium of LEGO... View Details
    • Research Summary

    The Economics of Enterprise IT

    By: Shane M. Greenstein

    Why do some organizations adopt new information systems while others do not? Why do some face high costs while others do not? Professor Greenstein has been pursuing this stream of research throughout his career, analyzing the factors shaping the costs of acquiring... View Details

    • 3 Jun 2023
    • Talk

    Health Care Innovation Opportunities Created by COVID-19 and How to Make Them Happen

    By: Regina E. Herzlinger
    The crush of patients created by COVID enabled the creation of sites for care outside the traditional hospital, such as retail pharmacies, ambulatory surgery centers, urgent care centers, telemedicine, and wireless sensors. Public policy mirrored these changes by... View Details
    Keywords: Policy; Health Pandemics; Health Care and Treatment; Innovation and Invention; Health Industry; Insurance Industry
    Citation
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    Herzlinger, Regina E. "Health Care Innovation Opportunities Created by COVID-19 and How to Make Them Happen." Harvard Business School Alumni Reunion, Boston, MA, June 3, 2023. (Link to cases described in this talk.)
    • March 2017
    • Teaching Note

    Showpad

    By: Frank Cespedes
    Showpad is a startup that provides a sales enablement platform and tools. The venture has grown 100% annually since its founding four years ago, and the founders are evaluating growth options and decisions in three areas: adding product features, possible pricing... View Details
    Keywords: Business Startups; Growth and Development Strategy; Sales
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    Cespedes, Frank. "Showpad." Harvard Business School Teaching Note 817-121, March 2017.
    • September 2006 (Revised November 2006)
    • Case

    Cathy Benko: WINning at Deloitte (A)

    By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer
    Jim Quigley, CEO of Deloitte and Touche's consulting practice, asks senior partner Cathy Benko to lead Deloitte & Touche's much publicized Initiative for the Retention and Advancement of Women (WIN). Benko, already the Lead Client Service Partner on one of Deloitte's... View Details
    Keywords: Motivation and Incentives; Leadership Development; Talent and Talent Management; Personal Development and Career; Gender; Consulting Industry; United States
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    McGinn, Kathleen L., Deborah M. Kolb, and Cailin B. Hammer. "Cathy Benko: WINning at Deloitte (A)." Harvard Business School Case 907-026, September 2006. (Revised November 2006.)
    • 12 Jun 2014
    • News

    Second Wind

    • 20 Apr 2021
    • News

    10 Things Your Artificial Intelligence Initiative Needs to Succeed

    • 07 Mar 2019
    • HBS Seminar

    Petra Moser, NYU Stern School of Business

      OCT TechNovation: Accessing the Ideas Cloud

      Through a renewed focus on innovation and technology, NASA seeks to be an important catalyst for intellectual and economic expansion for the nation. Our inaugural TechNovation Speaker Forum gathered NASA employees from across the agency to listen to our special... View Details
      • 30 May 2018
      • Research & Ideas

      Should Retailers Match Their Own Prices Online and in Stores?

      The line gets blurry for shoppers when retailers won't honor their online prices in-store. (Kwangmoozaa) While shopping for my 10-year-old daughter’s Halloween costume last October, I pulled out my smartphone and hopped online to see if the store offered the same... View Details
      Keywords: by Dina Gerdeman; Retail

        John T. Gourville

        John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School.  He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research.  His most... View Details

        Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology
        • November 2019
        • Teaching Note

        Magnus Resch: Transforming the Art Market Through Transparency

        By: Henry McGee and Sarah Mehta
        Teaching Note for HBS No. 319-002. This teaching note pairs with a case on economist and entrepreneur Magnus Resch, who is on a mission to make the art market more transparent. He has built the Magnus app, which catalogues the price and transaction history of millions... View Details
        Keywords: Art Market; Transparency; Art Pricing; Business Startups; Innovation Strategy; Culture; Business Strategy; Mobile Technology; Information Technology Industry; Information Technology Industry
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        McGee, Henry, and Sarah Mehta. "Magnus Resch: Transforming the Art Market Through Transparency." Harvard Business School Teaching Note 320-021, November 2019.
        • 2011
        • Working Paper

        Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization

        By: Adam M. Kleinbaum, Toby E. Stuart and Michael L. Tushman
        Homophily in social relations is widely documented. We know that homophily results from both individual preferences and uneven opportunities for interaction, but how these two mechanisms interact in formal organizations is not well understood. We argue that... View Details
        Keywords: Interactive Communication; Analytics and Data Science; Organizational Structure; Partners and Partnerships; Behavior; Internet and the Web; Theory; Information Technology Industry
        Citation
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        Kleinbaum, Adam M., Toby E. Stuart, and Michael L. Tushman. "Discretion Within the Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization." Harvard Business School Working Paper, No. 12-050, December 2011.
        • 26 May 2022
        • News

        Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

        • January 2025
        • Case

        U.S. Steel: Proposed Acquisition by Nippon Steel

        By: Willy C. Shih
        The case setting is the proposed acquisition of U.S. Steel by Nippon Steel, which elicited a great deal of controversy. The real purpose of the case is to look at the history of the American steel industry since World War II and understand how the steel minimill... View Details
        Keywords: Disruptive Innovation; Mergers and Acquisitions; Factories, Labs, and Plants; Business History; Technological Innovation; Business Strategy; Manufacturing Industry; Steel Industry; United States
        Citation
        Educators
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        Shih, Willy C. "U.S. Steel: Proposed Acquisition by Nippon Steel." Harvard Business School Case 625-090, January 2025.

          Kyle Schirmann

          Kyle Schirmann is a doctoral student in the Strategy unit at Harvard Business School. His primary interests are science-based innovation in the Global South and the creative and cultural industries. Before joining HBS, Kyle worked as a software engineer at Bloomberg... View Details
          Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology
          • December 2024
          • Article

          Coordinating the Energy Transition: Electrifying Transportation in California and Germany

          By: Nicholas Goedeking and Jonas Meckling
          California and Germany share ambitious emission reduction targets. Yet California is ahead of Germany in electrifying transportation by several metrics, including the number of public charging stations. We show that variation in the politics of coordination in... View Details
          Keywords: Electric Vehicles; Coordination; Technology Adoption; Infrastructure; Transportation; Government and Politics; Energy; Utilities Industry; Germany; California
          Citation
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          Related
          Goedeking, Nicholas, and Jonas Meckling. "Coordinating the Energy Transition: Electrifying Transportation in California and Germany." Art. 114321. Energy Policy 195 (December 2024).
          • 19 Sep 2023
          • Blog Post

          2023 Summer Internships in Business & Environment

          breakthrough technology and innovative business models. Audrey's role prior to HBS was a Senior Manager and Acting Zambia Country Director at One Acre Fund. Aman Baboolal (MBA 2024, Section F), Summer Internship: MBA Intern, NextEra... View Details
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