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Show Results For
- All HBS Web
(6,697)
- News (1,181)
- Research (4,338)
- Events (107)
- Multimedia (62)
- Faculty Publications (2,958)
- 16 Nov 2016
- HBS Seminar
Ben Shiller, Brandeis University
- February 2013 (Revised March 2013)
- Case
Agero: Enhancing Capabilities for Customers
By: Robert Simons and Natalie Kindred
This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details
Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Case 113-001, February 2013. (Revised March 2013.)
- 26 Sep 2023
- Book
Digital Strategy: A Handbook for Managing a Moving Target
field and ruminate on its most important current and future developments. In this chapter, we start by explaining the reasons why the current digital age has triggered the inception of novel business View Details
- 23 Jan 2023
- Research & Ideas
After High-Profile Failures, Can Investors Still Trust Credit Ratings?
Credit ratings play an essential role in global finance by assessing whether borrowers can meet their debt obligations. Agency analysts study data from financial statements to make initial assessments about bond issuers, which include... View Details
Keywords: by Ben Rand
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
Ferguson and Lakhani decided to test this theory using data from the Australian Football League (AFL), the wildly popular sport also known as “footy.” They detailed their findings in the recent working paper... View Details
- Fast Answer
Bloomberg: yield curves
bottom of the screen, or type GC and hit GO, to view the yield curves full-screen and get more options. To see the yields underlying the yield curve graph click Table. You can view the View Details
- 07 Apr 2022
- HBS Seminar
Hummy Song, Wharton
- 10 Dec 2021
- Research & Ideas
Truth Be Told: Unpacking the Risks of Whistleblowing
relying on whistleblowers to prevent and investigate fraud, the professors realized, there is little understanding about the real risks faced by an employee who steps forward. Dey and Heese View Details
Keywords: by April White
- Web
Help - Alumni
allows you to set your level of visibility in the Directory and on the map, including your full address, city, and country. You may also suppress the address entirely. In... View Details
- 2006
- Other Unpublished Work
Does Competition Increase Patent Litigation? Empirical Evidence of Strategic Patenting in the Telecom Equipment Industry
By: Juan Alcacer and Rachelle C. Sampson
Anecdotal evidence suggests that patent litigation has increased in the last 20 years as firms in knowledge intensive industries use patents more frequently to protect their knowledge stocks and managers focus on extracting new revenue streams from existing patent... View Details
- 2018
- Working Paper
What Is Your Problem? The Importance of ‘Problem Storming’ for Crossing Knowledge Boundaries
By: Hila Lifshitz - Assaf
In this study, I focus on the emergent processes and practices enacted when using crowdsourcing to solve R&D problems that experts are challenged with. While the literature on crowdsourcing focuses on the online process, this study looks at the full process that takes... View Details
- 24 Jan 2023
- Research & Ideas
Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It
instance, if they are seeking to hire ‘passionate’ employees, to what end? To attract employees who are willing to work hard, commit to long hours, and endure a challenging, ambiguous work environment? If so, perhaps emphasizing passion... View Details
Keywords: by Sean Silverthorne
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
consumers’ financial health improves The researchers looked at the link between high-to-low ordering and payday lenders and found a direct relationship between the two. They compiled View Details
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
women, but rather, may identify as a mix of both genders, consider themselves somewhere in between, or decline to align with either gender. Coffman set out to understand this population better—in terms of how others perceive them View Details
Keywords: by Michael Blanding
- 06 Oct 2009
- First Look
First Look: October 6
for tax analysis answers this question in the affirmative. Moreover, a plausible parameterization using data on height and wages implies a substantial height tax: a tall person earning $50,000 should pay... View Details
Keywords: Martha Lagace
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
thinking? HBS Working Knowledge staffer Manda Mahoney questioned Zaltman about the new book, published by Harvard Business School Publishing. Mahoney: You state that 95 percent of all cognition occurs in the subconscious mind. How can marketers begin to understand... View Details
Keywords: by Manda Mahoney
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
limits their exposure to the experiences of all their employees. Building trust begins with transparency.” One way Delta did this was by introducing their “Close the Gap” strategy, which disaggregated Delta's demographic data View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
Lawyers, financial professionals, doctors—these types of workers often expect their abilities to remain steady or grow with time. But Brooks points to data showing that’s not the case. In almost every high-skill profession, he finds,... View Details
Keywords: by Avery Forman
- 01 Nov 2021
- What Do You Think?
How Long Does It Take to Improve an Organization’s Culture?
before organizational focus could languish. Are Nadella and Microsoft the exception to the rule? Or has he put aside commonly (and perhaps erroneously) held beliefs and set an... View Details
Keywords: by James Heskett