Communities - Publications - Faculty & Research

April 1986 (Revised December 1988)
Case

Massimo Menichetti

Examines different alternatives for the introduction of telemation and computer aided design in a small firm. The issues involve what extent of cooperation is required by different firms so that a telecommunicative interchange between them becomes effective. View Details

Keywords: Communication Technology; Cooperation

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01 Mar 2010
News

Students Assist Needy Family

$1,550 for the family in less than 48 hours. “It was a truly rewarding and meaningful experience for both of us,” said Simmons. SmallCanBeBig.org, created by Boathouse Group, a Boston communications firm led by president John Connors (PMD... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

19 Aug 2021
News

A Letter to My White Friends and Colleagues

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Courtesy Steven Rogers Courtesy Steven Rogers On May 31st, 2020, six days after the murder of George Floyd, Steven Roger's daughter Ariel sent him a text. In it, she told her dad that the Black View Details

01 Jun 2013
News

Lesson Plans

one that will depend on investments by the business community to accelerate innovation and the capacity of technology to support great teaching. It can't happen quickly enough." "Education is our generation's civil rights cause. It is the... View Details

Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services

18 Feb 2002
Research & Ideas

Wrap-up: Software, Telecom, and Recovery

Venture capital firms ask themselves tough questions these days. Among them: how can they dig out of the dot-com collapse? How should they invest going forward? How should the leader of a firm strike the right note for the future? And is it a field that graduating MBAs... View Details

Keywords: by Wendy Guild & Martha Lagace; Communications; Communications; Communications; Communications

May 1993
Teaching Note

American Mobile Satellite Corp., Teaching Note

By: Frank V. Cespedes

Teaching Note for (9-593-038). View Details

Keywords: Communications Industry; Communications Industry; United States

Citation

September 1985 (Revised October 1989)
Case

CompuServe (A)

By: James L. Heskett

Keywords: Internet and the Web; Information Technology; Communications Industry; Communications Industry

Citation

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08 Sep 2020
Sharpening Your Skills

Capitalism Works Better When I Can See What You're Doing

Transparency, the concept if not the reality, is all the rage in business circles. If you knew why a company charged a certain price for a product, would you be more willing to pay it? If your boss confessed her managerial screw-ups, would you feel more comfortable... View Details

Keywords: by Sean Silverthorne

William G. McGowan

McGowan built a $4 billion telecommunication business that defeated the AT&T monopoly. Acting as a self-employed consultant, McGowan rescued MCI by paying off its debts and created a lean competitor to AT&T by under-pricing the monopolist. By the end of his... View Details

Keywords: Communications

John C. Malone

Known for his financial wizardry, Malone acquired a barrage of cable systems throughout the United States, allowing TCI to own one in four cable systems in American households. TCI’s exposure to other parts of the media industry also broadened, as Malone acquired... View Details

Keywords: Communications

Stephen M. Case

Case, the founder, has built America Online into the world’s largest online service provider with over 20 million members, and services which include commerce, e-mail, chat, and Internet access. In 1998, America Online’s revenues were $3.3 billion and total annualized... View Details

Keywords: Communications

October 14, 2019
Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber

It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details

Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design

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18 Nov 2020
News

Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar

what happened to George Floyd,” says Jack. “But in the Black community there are many stories like his that don’t get attention. It’s not new and it’s still happening. We need to bring these critical stories to the attention of people who... View Details

Keywords: Margie Kelley

24 Apr 2014
News

Climate change as must-see TV

climate change story to a broad public—especially those who “may not be convinced of the issue or understand its urgency.” Abbasi secured backing from HBS alumni to support the series, and hopes to enlist the HBS alumni community in the... View Details

2012
Other Unpublished Work

Managerial Control of Business Press Coverage

By: Eugene F. Soltes and David H. Solomon

The business press plays a significant role in distributing firm news to investors. We investigate the extent to which managers can influence their firm's level of coverage in newswires and newspapers. We consider three choices under managerial control: press release... View Details

Keywords: Announcements; Governance Controls; News; Communication Strategy; Journalism and News Industry

Citation

SSRN

February 2011
Teaching Note

Google and Earnings Guidance (TN)

By: Francois Brochet

Teaching Note for 111026. View Details

Keywords: Communication Strategy; Policy; Web Services Industry; Information Technology Industry; United States

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Profile

Chao Zeng

communications skills. Finally, HBS is a platform for being more global, not only through classes, but in after-class activities like the Asia Business Conference or going to Brazil in FIELD to do a consulting project. By doing business... View Details

Keywords: Manufacturing/Energy; Financial Services

01 Oct 2000
News

A Message from Dean Clark

initiatives in Europe and Japan, the Latin America center is part of the School's continuing strategy to deepen the international content of our curriculum and research while opening new opportunities for cooperation with business and academic View Details

Keywords: Educational Services

11 Feb 2016
Working Paper Summaries

Do Interactions with Candidates Increase Voter Support and Participation? Experimental Evidence from Italy

Keywords: by Vincent Pons; Public Administration; Public Relations

Article

Handshaking Promotes Deal-Making by Signaling Cooperative Intent

By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton

We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive... View Details