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  • All HBS Web  (9,651)
    • People  (41)
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  • April 1980 (Revised March 1993)
  • Exercise

Interactive Exercises

By: Howard Raiffa
Keywords: Interactive Communication
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Raiffa, Howard. "Interactive Exercises." Harvard Business School Exercise 180-143, April 1980. (Revised March 1993.)
  • 18 May 2023
  • News

Cultivating Can-Do Attitudes

Do, Wilfong's fundraising—through events like a children arts auction and a community 5K walk and run—allowed the nonprofit to make the same commitment to the 4th graders of the following year and each of the subsequent 5 years. By the... View Details
Keywords: April White
  • 16 Sep 2015
  • News

Creating more effective content across all media

Associate Professor Thales Teixeira’s research into the economics of attention explores the ways in which companies can better communicate with buyers of goods and services in a marketplace cluttered with messaging across all media.... View Details
  • 24 Apr 2014
  • News

Creating a more just and celebrated multicultural world

products are sold at Whole Foods, specialty stores, and online. Endline’s approach to chocolate is “colorful, whimsical, and playful.” The reusable, recyclable tins that serve as sweetriot’s packaging feature artwork submitted by art schools and View Details
  • Article

Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays

By: Elise Holland, Elizabeth Baily Wolf, Christine Looser and Amy Cuddy
This paper investigates whether humans avert their gaze from individuals engaging in nonverbal displays of dominance. Although past studies demonstrate that both humans and nonhuman primates direct more visual attention to high-status others than low-status others,... View Details
Keywords: Nonverbal Behavior; Eye-tracking; Dominance; Nonverbal Communication; Interpersonal Communication; Power and Influence
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Holland, Elise, Elizabeth Baily Wolf, Christine Looser, and Amy Cuddy. "Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays." Journal of Experimental Social Psychology 68 (January 2017): 60–67.
  • January 2015 (Revised April 2025)
  • Technical Note

FIELD Global Capstone: Orchestrating a Compelling Presentation

By: Jill Avery
This note was written to help you organize and orchestrate your FIELD Global Immersion final project presentation to your global partner. It is designed to illustrate ways to make your final presentation persuasive, inspiring, and powerful—a presentation with presence.... View Details
Keywords: Presentation Skills; Communication; Communication Intention and Meaning; Communication Strategy; Interpersonal Communication; Management Skills
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Avery, Jill. "FIELD Global Capstone: Orchestrating a Compelling Presentation." Harvard Business School Technical Note 315-085, January 2015. (Revised April 2025.)
  • 22 Nov 2010
  • News

The World's Smartest Startup

Keywords: parking; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
  • 01 Dec 2017
  • News

Examining the Magnitude of Syria’s Refugee Crisis

Syrian communities was phase one of a large-scale survey Fabbe conducted to gain insight into the effects of the war on those who had fled from the conflict at home. Throughout 2016, Fabbe’s research team conducted interviews with more... View Details
  • Article

Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales

By: Frank V. Cespedes and Tracy DeCicco
Common advice in sales is to provide insights to customers during sales calls. But this advice generally stays at the level of “tell people something they don’t already know” and results in sales conversations littered with many irrelevant factoids. This article... View Details
Keywords: Sales; Interpersonal Communication; Communication Strategy
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Cespedes, Frank V., and Tracy DeCicco. "Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales." Harvard Business Review (website) (August 19, 2019).
  • Article

The Origins of Ethnolinguistic Diversity

By: Stelios Michalopoulos
This study explores the determinants of ethnolinguistic diversity within as well as across countries, shedding light on its geographic origins. The empirical analysis conducted across countries, virtual countries, and pairs of contiguous regions establishes that... View Details
Keywords: Ethnicity; Spoken Communication; Geography
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Michalopoulos, Stelios. "The Origins of Ethnolinguistic Diversity." American Economic Review 102, no. 4 (June 2012): 1508–1539.
  • Profile

Kamen Bliznashki

contributes to a well-rounded, cross-functional set of abilities, and the case method imbues a sense of humility, an open mind, and an ability to succinctly construct a persuasive argument. And, the community of classmates, alumni, and... View Details
Keywords: Energy / Extractive Minerals; Manufacturing
  • 07 Aug 2019
  • News

“The Star of the North”

including Granite Equity itself, to be sustainable for 100 years or more); and investment in community (often businesses owners or senior officials contribute to the community financially and through... View Details
Keywords: Maureen Harmon
  • 08 Feb 2022
  • Cold Call Podcast

What’s Next for Nigerian Production Studio EbonyLife Media?

Keywords: Re: Andy Wu; Media & Broadcasting
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

interest in this case than in antitrust cases of the past? Unlike communications companies whose practices generate consumer ire, Google’s services, like many on the internet, are perceived as both “free” (although Shoshanna Zuboff in her... View Details
Keywords: by James Heskett; Communications; Communications; Communications; Communications; Communications; Communications
  • Career Coach

Nicola Pugliese

optimally communicating a career narrative and personal brand, through written collateral (resumes, LinkedIn profiles, cover letters), interviewing and networking.  Work Experience: Gillette/P&G Ð Global Consumer Product Marketing,... View Details
Keywords: Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising
  • May 2015
  • Article

Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays

By: Dana R. Carney, Amy J.C. Cuddy and Andy J. Yap
In this comment we list the 33 published experiments based on 2,521 participants demonstrating the embodied effects of expansive versus contractive nonverbal postures. We discuss a new addition to this list that found an embodied effect of nonverbal expansiveness on... View Details
Keywords: Nonverbal Communication; Behavior; Research
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Carney, Dana R., Amy J.C. Cuddy, and Andy J. Yap. "Review and Summary of Research on the Embodied Effects of Expansive (vs. Contractive) Nonverbal Displays." Psychological Science 26, no. 5 (May 2015): 657–663.
  • 28 Jun 2024
  • News

Honoring Leadership in New York; PRIDE Alumni Share HBS Stories

proceeds go toward the club’s high-impact programs, including pro-bono consulting through Community Partners, workforce development through the Skills Gap Initiative, entrepreneurship through the regional Alumni New Venture Competition... View Details
Keywords: Margie Kelley
  • 07 May 2020
  • News

Ensuring Student Equity

Once the public schools in North Chicago decided to close in mid-March because of COVID-19, it took Jennifer Grumhaus (MBA 1994) and her staff less than 72 hours to totally revamp the business model for the nonprofit she runs, North Chicago View Details
Keywords: Jennifer Gillespie
  • 09 Nov 2022
  • News

Public Good

head” were with Chapman—her Uncle Billy also struggled with homelessness—she found it difficult to turn down the opportunity to lead United Way Miami: “I thought this could be a way to have a greater impact. The homeless community is a... View Details
Keywords: nonprofit management; social enterprise; leadership; United Way; Management of Companies and Enterprises; Management
  • March 2018
  • Exercise

Does It Hurt To Ask?

By: Alison Wood Brooks
Does It Hurt To Ask? (DIHTA) is an interactive exercise that pairs students (in groups of two) for a brief, spontaneous, open-ended conversation during class. Each student is given instructions to ask many questions (as many as possible) or few questions (ideally zero)... View Details
Keywords: Interpersonal Communication; Communication Strategy; Perception; Information; Power and Influence
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Brooks, Alison Wood. "Does It Hurt To Ask?" Harvard Business School Exercise 918-037, March 2018.
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