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  • All HBS Web  (9,612)
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  • All HBS Web  (9,612)
    • People  (41)
    • News  (3,262)
    • Research  (4,114)
    • Events  (42)
    • Multimedia  (164)
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  • 15 Mar 2018
  • Working Paper Summaries

Backhanded Compliments: How Negative Comparisons Undermine Flattery

Keywords: by Ovul Sezer, Alison Wood Brooks, and Michael I. Norton
  • 2025
  • Book

Talk: The Science of Conversation and the Art of Being Ourselves

By: Alison Wood Brooks
We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details
Keywords: Interpersonal Communication
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Brooks, Alison Wood. Talk: The Science of Conversation and the Art of Being Ourselves. Crown, 2025.
  • September 20, 2019
  • Editorial

Why Asking for Advice Is More Effective Than Asking for Feedback

By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
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Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
  • June 1979
  • Background Note

Developing Skill in Listening

By: Arthur N. Turner
Keywords: Interpersonal Communication
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Turner, Arthur N. "Developing Skill in Listening." Harvard Business School Background Note 479-033, June 1979.
  • 24 Apr 2014
  • News

Find your passion through purposeful action

Roseann Hassey (MBA 1987) talks about providing service to communities in need in New Orleans, Mexico, South Africa, and Haiti. (Published April 2014) View Details
  • 27 Jan 2023
  • News

Turning Up the Volume

that a priority. The more students the nonprofit could reach, and the more donors it could educate, the better the student experiences and the stronger the leadership pipeline for the future. Goldman quickly identified communications as a... View Details
Keywords: Maureen Harmon
  • 01 Mar 2013
  • News

Sizing Up Social Impact

for long-term grant commitments) encompassed investments in irrigation and roads, community services, and the farmer-training program cited by Bloom. To qualify for funding, MCC partner countries must meet a majority of 20 economic,... View Details
Keywords: Julia Hanna; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
  • 01 Dec 2022
  • News

Contributing to a Better Future

understand what business is and can be doing, and then get that research out into the community of practitioners. BUSINESS AS A FORCE FOR GOOD IN SOCIETY READ MORE STORIES BUSINESS AS A FORCE FOR GOOD IN SOCIETY READ MORE STORIES Over the... View Details
Keywords: April White
  • 01 Sep 2018
  • News

A Growing Array of Engagement Opportunities

Astrong, vibrant, and active alumni community is crucial to the School's ongoing success and relevance. One of the goals of The Harvard Business School Campaign was to broaden and deepen the ways in which alumni engage with each other and... View Details
  • 01 Jun 1997
  • News

Taylor R. M. Keen

tell you, means "those who move against the current," and for Keen, who is always stretching the conventional thinking in whatever community he travels, the name couldn't be more fitting. Spending most of his childhood on his parents'... View Details
Keywords: Marguerite Rigoglioso
  • 18 Feb 2016
  • News

Challenge Aims to Speed Drug Trials Process

The HBS Health Care Initiative is seeking innovative ideas from the science, patient, business, and medical communities on how to transform trials for precision medicine. Through the HBS Precision Trials Challenge, it aims to bring... View Details
  • Career Coach

Nicola Pugliese

optimally communicating a career narrative and personal brand, through written collateral (resumes, LinkedIn profiles, cover letters), interviewing and networking.  Work Experience: Gillette/P&G Ð Global Consumer Product Marketing,... View Details
Keywords: Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising
  • 01 Sep 2012
  • News

HBS Is Committed to Increasing Alumni Engagement

engagement. Alumni focus groups and interviews have been conducted around the world to better understand the motivators and barriers to alumni engagement and to further evaluate current and proposed communication channels. There were... View Details
Keywords: Lisa Skeete Tatum; engagement; Educational Support Services; Educational Services
  • 01 Dec 2022
  • News

Program Catalyzes New Streams of Research

HBS established the Institute for the Study of Business in Global Society (BiGS) to serve as a research-based platform that brings together a community of scholars, students, alumni, and other practitioners to find solutions to some of... View Details
Keywords: Jennifer Gillespie
  • 01 Dec 2018
  • News

Ask the Expert: Gimme Shelter

homelessness. But the affordable housing problem is especially acute in urban areas, where entire tranches of the workforce—teachers, laborers, first responders, restaurant and transit workers, for example—are squeezed out of their View Details
Keywords: Jen McFarland Flint
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

reviews, should never be conducted by one person alone. “Think about it. Every major corporation does not have the CEO interviewed alone. There’s always a corporate communications person and others in the room,” she says. “How hard would... View Details
Keywords: by Dina Gerdeman
  • 2012
  • Other Unpublished Work

Managerial Control of Business Press Coverage

By: Eugene F. Soltes and David H. Solomon
The business press plays a significant role in distributing firm news to investors. We investigate the extent to which managers can influence their firm's level of coverage in newswires and newspapers. We consider three choices under managerial control: press release... View Details
Keywords: Announcements; Governance Controls; News; Communication Strategy; Journalism and News Industry
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Soltes, Eugene F., and David H. Solomon. "Managerial Control of Business Press Coverage." October 2012.
  • 01 Jun 2018
  • News

Turning Point: Life Cycle

Instead, there’s often an amazing portfolio of smaller activities that change communities and change lives, just as I saw on my ride last fall. It’s the little things we do that add up to a good life and to making a difference in the... View Details
  • Article

Handshaking Promotes Deal-Making by Signaling Cooperative Intent

By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive... View Details
Keywords: Handshake; Cooperation; Affiliation; Competition; Negotiation; Nonverbal Communication; Negotiation Participants; Behavior; Communication Intention and Meaning; Negotiation Deal
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Schroeder, Juliana, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Handshaking Promotes Deal-Making by Signaling Cooperative Intent." Journal of Personality and Social Psychology 116, no. 5 (May 2019): 743–768.
  • 23 Mar 2020
  • News

Signal Boost

as an organization or as a community to be more welcoming. I get employers telling me, ‘Well, you know, we tried hiring diverse people but they don’t stay.’ There’s a reason they don’t stay. They don’t feel like they belong.” That sense... View Details
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