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Show Results For
- All HBS Web
(9,607)
- People (41)
- News (3,250)
- Research (4,116)
- Events (42)
- Multimedia (161)
- Faculty Publications (2,890)
- 15 Mar 2018
- Working Paper Summaries
Backhanded Compliments: How Negative Comparisons Undermine Flattery
- 2025
- Book
Talk: The Science of Conversation and the Art of Being Ourselves
We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details
Keywords: Interpersonal Communication
Brooks, Alison Wood. Talk: The Science of Conversation and the Art of Being Ourselves. Crown, 2025.
- September 20, 2019
- Editorial
Why Asking for Advice Is More Effective Than Asking for Feedback
By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
- June 1979
- Background Note
Developing Skill in Listening
By: Arthur N. Turner
Keywords: Interpersonal Communication
Turner, Arthur N. "Developing Skill in Listening." Harvard Business School Background Note 479-033, June 1979.
- 10 Aug 2015
- News
Helping the Unemployed Find Work and Self-Esteem
found work that week. “It was something the whole community could celebrate.” Since those early days in Hackney, Reed in Partnership, the welfare-to-work arm of the global Reed parent company, has placed more than 140,000 people into... View Details
- 18 May 2015
- News
Changing the conversation on US infrastructure challenges
with the HBS US Competitiveness Project, Kanter convened a national summit at HBS that drew leaders from government, business, labor, technology, and community coalitions. Together, they worked on overcoming barriers that have prevented... View Details
- June 1988 (Revised December 1991)
- Case
IBM Computer Conferencing
Applegate, Lynda M. "IBM Computer Conferencing." Harvard Business School Case 188-039, June 1988. (Revised December 1991.)
- 24 Apr 2014
- News
Leading the way in times of crisis
inspiring to see ordinary people respond with courage and humanity,” recalls Lhota, who worked to get New York’s business community up and running. This battle-tested native New Yorker’s leadership experience also includes managing major... View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
reviews, should never be conducted by one person alone. “Think about it. Every major corporation does not have the CEO interviewed alone. There’s always a corporate communications person and others in the room,” she says. “How hard would... View Details
Keywords: by Dina Gerdeman
- January 2015 (Revised April 2025)
- Technical Note
FIELD Global Capstone: Orchestrating a Compelling Presentation
By: Jill Avery
This note was written to help you organize and orchestrate your FIELD Global Immersion final project presentation to your global partner. It is designed to illustrate ways to make your final presentation persuasive, inspiring, and powerful — a presentation with... View Details
Keywords: Presentation Skills; Communication; Communication Intention and Meaning; Communication Strategy; Interpersonal Communication; Management Skills
Avery, Jill. "FIELD Global Capstone: Orchestrating a Compelling Presentation." Harvard Business School Technical Note 315-085, January 2015. (Revised April 2025.)
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
that's more accessible? Moon: We're hoping for multiple byproducts. One is that we hope that people will feel a connection to HBS. It's a way to bring the community together in conversation a little bit, but it's also absolutely a way to... View Details
- Article
Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales
By: Frank V. Cespedes and Tracy DeCicco
Common advice in sales is to provide insights to customers during sales calls. But this advice generally stays at the level of “tell people something they don’t already know” and results in sales conversations littered with many irrelevant factoids. This article... View Details
Cespedes, Frank V., and Tracy DeCicco. "Why ‘Tell Them Something They Don't Know’ Is Bad Advice in B2B Sales." Harvard Business Review (website) (August 19, 2019).
- 01 Dec 2014
- News
Opportunities Realized Through Fellowships
The Sky is Not the Limit Ruth Cenat (MBA 2015) plans to change America—one community at a time. “In disadvantaged areas,” Cenat says, “if local businesses thrive, the neighborhoods flourish. There is a stronger tax base, parents have... View Details
Keywords: fellowships
- January–February 2000
- Article
The Electronic Negotiator: Negotiations over Email
It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail. View Details
Valley, Kathleen L. "The Electronic Negotiator: Negotiations over Email." Harvard Business Review 78, no. 1 (January–February 2000): 16–17. (Reprint F00103.)
- April 2019
- Article
Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures
People often feel malicious envy, a destructive interpersonal emotion, when they compare themselves to successful peers. Across three online experiments and a field experiment of entrepreneurs, we identify an interpersonal strategy that can mitigate feelings of... View Details
Brooks, Alison Wood, Karen Huang, Nicole Abi-Esber, Ryan W. Buell, Laura Huang, and Brian Hall. "Mitigating Malicious Envy: Why Successful Individuals Should Reveal Their Failures." Journal of Experimental Psychology: General 148, no. 4 (April 2019): 667–687.
- 22 Sep 2015
- News
Finding New Ways to Solve Civic Problems
As deputy majority whip in the Pennsylvania House of Representatives, Ryan MacKenzie (MBA 2010) has followed a path of community service and political involvement, transforming the business experience he received at HBS into an... View Details
- 01 Mar 2015
- News
@Soldiers Field
turnaround. Hilfiger also shared the story of his first company, which went bankrupt in 1977—an experience he referred to as “my MBA.” Some 500 members of the HBS community attended a candlelight vigil on Spangler Lawn organized by the... View Details
- Profile
Anna King
November and not know what I’m going to be doing next year, but in other ways, it's exciting. I feel confident that I can find something I'm passionate about because I have the Harvard community to help me. The reality is, we can lean on... View Details
- 25 Apr 2014
- News
Making travel possible for people with physical challenges
Darren Brehm (MBA 2007) launched an online travel guide and mobile app to help people with physical challenges find accessible hotels, restaurants, and activities, as well as emergency services. AbilityTrip.com and the online community it... View Details
- 18 May 2023
- News
Cultivating Can-Do Attitudes
Do, Wilfong's fundraising—through events like a children arts auction and a community 5K walk and run—allowed the nonprofit to make the same commitment to the 4th graders of the following year and each of the subsequent 5 years. By the... View Details
Keywords: April White