Publications

2008
Report

Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices

By: Magali Delmas and Michael W. Toffel

This document provides a summary of the results of a survey on Environmental Management Practices (EMP) conducted by the University of California at Santa Barbara during October and November 2003. The survey was sent to 3255 facilities in 8 industrial sectors: pulp,... View Details

Keywords: Economic Sectors; Surveys; Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations

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Web

BiGS Research | Institute for Business in Global Society

Inclusion Society is expecting businesses to help involve everyone in the benefits of economic growth. Ethical AI As artificial intelligence becomes integral to business operations, it is imperative to understand the technology’s broad potential View Details

02 Jul 2024
Blog Post

Climate Story #19: Nicole Neeman Brady (MBA 2008): The Critical Role of Business in Tackling Water Challenges

place, or to community – than water. We hope these stories showcase a range of ways in which some alumni have connected their bond with water to action in the business world. Thank you for reading, and please share your stories with us at... View Details

20 Feb 2008
First Look

First Look: February 20, 2008

reasons for its limited impact on negotiation research is that extant research on social influence focuses almost exclusively on economic or structural levers of influence. With this in mind, the paper seeks... View Details

Keywords: Martha Lagace

07 Oct 2008
First Look

First Look: October 7, 2008

of IGOs that focus on economic issues, but also on those with social and cultural mandates. This demonstrates that relational governance is important and feasible in the global context and for the most risky transactions. Finally we... View Details

Keywords: Martha Lagace

May 13, 2021
Article

The Big Benefits of Employee Ownership

By: Thomas Dudley and Ethan Rouen

Wealth inequality in the U.S. has been increasing for decades: The richest 1% own a majority of all business wealth, and the top 10% own more than 90%. Companies, which have played a vital role in the growth in inequality can also play one in reducing it. One place to... View Details

Keywords: Wealth; Equality and Inequality; Corporate Social Responsibility and Impact; Employee Ownership; United States

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January 2007 (Revised October 2008)
Case

H&R Block 2006

By: Peter Tufano

Mark Ernst, the Chairman, CEO and President of H&R Block, has to decide how to respond to a competitive threat posed by a competitor's refund-lending product. Block is the largest U.S. tax preparation firm, which competes not only on its tax preparation services, but... View Details

Keywords: Ethics; Financing and Loans; Personal Finance; Taxation; Corporate Social Responsibility and Impact; Competition; Financial Services Industry

08 Sep 2021
Blog Post

Building the Bridge from Nonprofit to VC with Joshua Mbanusi (MBA 2021)

though including community banking, retail, leadership development programs across various industries, large nonprofits, and venture capital.” After prepping for a variety of internship interviews across sectors, Mbanusi came to a moment of clarity. He felt a pull... View Details

01 Jun 2018
News

Floor It

draw people in, using more social media, employing jargon-free language, and “making everything simple and straightforward, from our registration process to the questions we ask,” says Giusti. Better Data Crunching The investment required... View Details

Keywords: Julia Hanna; illustration by Mengxin Li

21 Mar 2016
HBS Case

Can Customer Reviews Be 'Managed?'

a way that isn’t inauthentic. Can you describe that? A: Sure. It is natural to imagine that once any consumer touchpoint starts having an impact on people’s decisions, companies want to have an impact on... View Details

Keywords: by Brian Kenny; Advertising; Travel

18 Sep 2018
First Look

New Research and Ideas, September 18, 2018

“second HQ” in India to exemplify our core proposition. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54978 The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores By: Coffman, Katherine B.,... View Details

Keywords: Dina Gerdeman

April 2024 (Revised December 2024)
Case

Anthropic: Building Safe AI

By: Shikhar Ghosh and Shweta Bagai

In late 2024, Anthropic, a leading AI safety and research company, achieved a significant breakthrough with computer use capabilities that allowed AI to interact with computers like humans. Co-founded by former OpenAI employees and known for its generative AI... View Details

Keywords: AI and Machine Learning; Corporate Accountability; Corporate Social Responsibility and Impact; Business Growth and Maturation; Corporate Strategy; Technology Industry; United States

January 1998 (Revised February 2002)
Case

Funai Consulting Company, Ltd. (A)

By: Lynn S. Paine and Tomoya Nakamura

In the summer of 1997, a consultant at Japan's Funai Consulting Co. Ltd., must decide how to respond to a client's proposal to offer "open pricing" (based on willingness to pay) to customers unable to pay the standard price for the client's product. The client, Akita... View Details

Keywords: Business or Company Management; Price; Corporate Social Responsibility and Impact; Decisions; Agribusiness; Management Practices and Processes; Business Ventures; Consulting Industry; Japan

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November 1984 (Revised October 1989)
Case

Dow Corning Corp.: Business Conduct and Global Values (A)

Describes the development and ongoing operation of the Business Conduct Committee of Dow Corning Corp. as an example of managing corporate values in a multinational enterprise. View Details

Keywords: Business or Company Management; Values and Beliefs; Multinational Firms and Management; Corporate Social Responsibility and Impact

01 Dec 2018
News

Preparing Global Leaders

and long-term value creation. In addition to this, he is cofounder and chairman of Voxtra, a social impact investment firm that focuses on improving the livelihoods of those in the agriculture sector in East... View Details

21 Jul 2009
First Look

First Look: July 21

ratings play an important role in the financial system, but investors and regulators who use ratings cannot easily verify their quality, and ratings are paid for by the firms whose bonds are rated. The provision of quality ratings is at... View Details

Keywords: Martha Lagace

October 2020 (Revised November 2023)
Case

COVID-19 Testing at Everlywell

By: Jeffrey J. Bussgang and Olivia Hull

In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details