Publications

February 2009 (Revised April 2011)
Supplement

Mistry Architects (C)

By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha

This case is a follow-up to "Mistry Architects: Innovating for Sustainability (A)" (Case 609-044) and (B) (Case 609-064). In Case (A) Sharukh and Renu Mistry founded and run an architectural firm dedicated to being both client-oriented and environmentally responsible.... View Details

Keywords: Decision Choices and Conditions; Growth and Development Strategy; Management Succession; Corporate Social Responsibility and Impact; Business and Community Relations; Nonprofit Organizations; Environmental Sustainability

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

entrepreneurship is imbedded in the structure of the family." Cherie Nursalim, manager in the corporate strategy and planning division of her family's Gaja Tunggal Group, a major Indonesian conglomerate with... View Details

Keywords: Alejandro Reyes

02 Sep 2018
News

Havana Rising

When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana... View Details

Keywords: Dan Morrell; photographed by Eve North

01 Mar 2015
News

Alumni and Faculty Books for March 2015

partnering with corporations and entrepreneurs to unveil parking apps, bike-sharing programs, and Wi-Fi networks in greener, more vibrant, more connected cities. And we learn about much-needed efforts to reduce our dependence on the... View Details

Keywords: Publishing Industries (except Internet); Information

30 Jun 2015
First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details

Keywords: Carmen Nobel

February 2023 (Revised May 2023)
Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag

In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details

01 Dec 1998
News

Africa's Way

corporations - Dow Chemical, for instance - are putting down important roots in South Africa, others such as Hilton Hotels, Coca-Cola, and McDonald's are boosting their presence throughout the sub-Saharan area. As noted, South Africa's... View Details

Keywords: Susan Young and Garry Emmons

April 2006
Case

Medical Innovation Beyond MedStar: Mobilizing for National Impact

By: Rosabeth M. Kanter, Ryan Raffaelli and Michelle Heskett

Dr. Craig Feied, director of MedStar Health's Medical Informatics programs, wanted his innovations to influence national health care. Since joining Washington Hospital Center's Emergency Department in 1995 with Dr. Mark Smith, their information system had become the... View Details

Keywords: Collaborative Innovation and Invention; Innovation Strategy; Technological Innovation; Policy; Government and Politics; Innovation and Management; Projects; Corporate Social Responsibility and Impact; Medical Devices and Supplies Industry; Health Industry; Washington (state, US)

April 2001 (Revised July 2001)
Case

Verge Software (A)

By: Dorothy A. Leonard and Elizabeth Kind

Scott Rozic, CEO of start-up Verge Software, has just told his board that he is taking the company in a totally new direction, moving from enterprise knowledge management software to Internet direct marketing. This case covers the start-up of the business, and Rozic's... View Details

Keywords: Venture Capital; Investment; Corporate Entrepreneurship; Business or Company Management; Business Strategy; Technological Innovation; Applications and Software; Management Teams; Governing and Advisory Boards; Business Startups; Decision Choices and Conditions; Product Development; Information Technology Industry; United States

01 Dec 2008
News

A Force for Good

McCraw and I (with our coauthor, Linda S. Doyle PMD 49, 1985) summarized that style in eight points: Don’t give direct orders. Instead, listen, persuade, and cajole. Build consensus on the institutional mission. Embrace a strategy and... View Details

Keywords: Jeffrey L. Cruikshank; Construction of Buildings; Construction; Monetary Authorities-Central Bank; Finance; Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information; Wood Product Manufacturing; Manufacturing; Rail Transportation; Transportation

29 Jun 2007
First Look

First Look: June 29, 2007

under in the biggest corporate scandal in South African history. In one day, Sekunjalo's stock dropped 44%. Surve, already a very public figure in South Africa, had to decide what to do, especially what to tell his loyal employees who had... View Details

Keywords: Martha Lagace

18 Feb 2009
First Look

First Look: February 18, 2009

International Corporation: 'Reverse BOT' Harvard Business School Case 609-062 Semiconductor Manufacturing International Corporation (SMIC) is executing a strategy that leverages the desires of municipalities... View Details

Keywords: Martha Lagace

01 Sep 2010
News

Fair Trade

priorities for most people . The well-established mass market for skin creams also continued to grow .A new marketing strategy for Pond’s Vanishing Cream and Pond’s Cold Cream sought to persuade women to incorporate both creams into a... View Details

Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade

03 Feb 2009
First Look

First Look: February 3, 2009

boundaries of these learning behaviors. We find that effective virtual teams, like co-located teams, engage in both reflective and action-oriented learning behaviors. However, the virtual context highlights distinct participation View Details

Keywords: Martha Lagace

July 2002 (Revised April 2003)
Case

Computer Associates International, Inc.: Governance and Investor Communication Challenge

By: Paul M. Healy and Krishna G. Palepu

Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details

Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Computer Industry; Information Technology Industry