communication - Publications - Faculty & Research

10 Aug 2015
News

Helping the Unemployed Find Work and Self-Esteem

found work that week. “It was something the whole community could celebrate.” Since those early days in Hackney, Reed in Partnership, the welfare-to-work arm of the global Reed parent company, has placed more than 140,000 people into... View Details

25 Apr 2014
News

Serving as a cultural ambassador

case about our Tohoku partners," Tamaki recalls. "We hope that the cases will inspire ideas about how to help communities recover from future disasters." Her team worked with an entrepreneur who built a hotel out of trailer homes in a... View Details

09 Jun 2015
News

Lessons in perseverance lead to high-quality schools for Peru

private schools. It has grown to 1,022 students, drawn not only from Lima’s elite but also from 18 other countries. She also owns three other schools, licenses out another one, and has opened a center in a poor community that ensures... View Details

February 1979 (Revised October 1982)
Case

Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

By: Michael E. Porter

Keywords: Applied Optics; History; Competition; Information Technology; Communications Industry; Communications Industry

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March 2022 (Revised April 2022)
Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans

This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details

Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Communications Industry; France

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March 1996 (Revised August 2000)
Case

Wildfire Communications, Inc. (A)

By: Jeffrey F. Rayport and Mary Connor

Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details

Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Communications Industry

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December 1986 (Revised April 1987)
Case

Motorola's Japan Strategy

By: David B. Yoffie and John J. Coleman

Keywords: Globalized Firms and Management; Corporate Strategy; Trade; Communications Industry; Communications Industry; Japan

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10 Oct 2024
News

Cultivating Can-Do Attitudes

Black students from lower-income families in struggling neighborhoods—hope for a successful future. Wilfong’s fundraising, through events like a children arts auction and a community walkathon, allowed the nonprofit to make the same... View Details

24 Apr 2014
News

Helping smallholder farmers feed the world

training to impoverished communities worldwide, to create healthy local economies. “More than three million children under age five die each year from preventable, hunger-related causes,” he explains. “That shocks me. I have to make my... View Details

12 May 2003
Research & Ideas

How Hot is the “Hot Spot” Business?

The same will follow for the next five years, only more so, with more people connected for communication and collaboration. No one had mentioned financial markets, observed Robert Glaser, founder and CEO of RealNetworks. His view of 2008... View Details

Keywords: by Sean Silverthorne & Martha Lagace; Communications; Communications; Communications

September 2007
Teaching Note

Nonverbal Communication: Distinguishing Truth and Lies (TN)

By: Michael A. Wheeler

Keywords: Trust; Interpersonal Communication; Nonverbal Communication

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24 Apr 2014
News

Leading the way in times of crisis

inspiring to see ordinary people respond with courage and humanity,” recalls Lhota, who worked to get New York’s business community up and running. This battle-tested native New Yorker’s leadership experience also includes managing major... View Details

01 Mar 2011
News

Changing the Culture

To address Dean Nitin Nohria’s concern that HBS can be a difficult place for some groups to thrive, the School has launched a new Culture and Community Initiative to ensure that all members of the community... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

22 Nov 2010
News

The World's Smartest Startup

Keywords: parking; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development

06 May 2015
News

Advocating for affordable housing

Laurie Gould (MBA 1996) puts the skills she gained at HBS to work at Viva Consulting, the practice she launched to promote community development. (Published May 2015) View Details

07 Jul 2016
News

A World Without Borders

Many people associate the name &Beyond with luxury adventure travel. CEO Joss Kent (MBA 1997) thinks of it, first, as a conservation company. Tourism pays for the company’s habitat management, community development, and other conservation... View Details

13 Jul 2015
News

Empowering entrepreneurs in Africa

Maimouna Diakhaby (MBA 2016), who came to HBS because of its leadership focus, plans to return to Africa to help empower deprived communities through entrepreneurship. (Published July 2015) View Details

January–February 2000
Article

The Electronic Negotiator: Negotiations over Email

By: Kathleen L. Valley

It's tempting to save time and money by negotiating through e-mail, rather than in person or by phone. But new research finds that people can be contentious-even dishonest-when negotiating solely by e-mail. View Details

Keywords: Negotiation; Communication Strategy

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24 Apr 2014
News

Find your passion through purposeful action

Roseann Hassey (MBA 1987) talks about providing service to communities in need in New Orleans, Mexico, South Africa, and Haiti. (Published April 2014) View Details