Publications

Blog

How We Are Keeping HBS—and Our Program Participants—Healthy

safety precautions. At the heart of these efforts is a policy requiring masks indoors. We also have provided guidelines for social distancing, created procedures for holding on-campus meetings or events, and implemented regulations for... View Details

23 May 2016
News

Three MBA Students Honored for Service to School and Society

December 1997 (Revised October 1999)
Case

Citibank: Performance Evaluation

By: Robert L. Simons and Antonio Davila

Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details

Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry

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Morris Hall | About

percent of MBA students live on campus, taking advantage of the proximity to classes, extensive academic and social resources, and opportunities for peer learning. About the Name Morris Hall is one of seven buildings named for secretaries... View Details

March 2008 (Revised June 2012)
Background Note

ADR Choices

By: Michael Wheeler, James Sebenius and Marjorie Aaron

Six different business disputes, all in the shadow of pending litigation, are described. Students are asked to recommend the appropriate method of dispute resolution (mediation, arbitration, mini-trial, etc.) for each one, depending on the circumstances, especially to... View Details

Keywords: Lawsuits and Litigation; Managerial Roles; Negotiation; Agreements and Arrangements; Conflict Management

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Technology & Operations Management Awards & Honors - Faculty & Research

Sustainability, Environment and Climate category for the HBS Business and Environment Initiative’s “ Climate Rising Podcast ” with Kate Zerrenner and Craig McDonald. Michael W. Toffel : Winner of the 2023 Case Centre Award in the Ethics... View Details

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The Essential Porter - Institute For Strategy And Competitiveness

more about health care Competitiveness & Economic Development National competitiveness, regional competitiveness, clusters, and innovation. Learn more about Competitiveness Creating Shared Value Unlocking value by linking business and... View Details

22 Sep 2008
Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

paper, "Communication (and Coordination?) in a Modern, Complex Organization," written by Harvard Business School postdoctoral fellow Adam M. Kleinbaum, and professors Toby E. Stuart and Michael L. Tushman. In an unnamed company with over... View Details

Keywords: by Sarah Jane Gilbert

18 May 2023
News

India's New Money Managers

experiences came together for Gupta. A project for her business strategy class asked her to select a business and create a go-to-market strategy for it. Gupta and her team presented an investment platform... View Details

Keywords: Maureen Harmon

13 Feb 2018
News

Bill and Melinda Gates take on tough questions about their giving

31 May 2004
Research & Ideas

How Team Leaders Show Support–or Not

What do leaders do to make employees in creative functions feel supported or not? That was one of the research questions posed by Harvard Business School professor Teresa Amabile and colleagues in what has turned into a penetrating study... View Details

Keywords: by Martha Lagace

June 10, 2021
Article

How to Be a Purpose-Driven Leader in a Capitalist World

By: Celia Bravard, John Pontillo and Andrew J. Hoffman

Today’s business school education isn’t suited to the big challenges facing the world — climate change, economic inequality and racial injustice — that the leaders of tomorrow will be expected to solve. So, how can students and young professionals succeed in a system... View Details

Keywords: Values and Beliefs; Mission and Purpose; Social Issues; Power and Influence; Social and Collaborative Networks; Opportunities

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Faculty - Race, Gender & Equity

Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the... Max H. Bazerman Jesse Isidor Straus Professor of View Details

01 Sep 2023
News

The Exchange: Where Ethics Meet Economics

Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details

Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information

July – August 2011
Article

The New Psychology of Strategic Leadership

In this article, it is argued that today's dominant ideas about the practice of business strategy-defined by Porter three decades ago-hinge on a specific and therefore partial interpretation of competition. The result is an equally partial picture of the strategist's... View Details

Keywords: Cognition and Thinking; Leadership; Business Strategy; Training; Experience and Expertise; Management Analysis, Tools, and Techniques; Management Practices and Processes; Competition; Markets

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Drug & Alcohol Policy | About

that Harvard Business School should not be considered a protector or sanctuary from the existing laws of the city, state, or federal government. A social host may under certain circumstances be held liable... View Details

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says Harvard View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

March 2010 (Revised August 2010)
Case

Creative Capital: Sustaining the Arts

By: G. Felda Hardymon and Ann Leamon

Creative Capital provides grants to individual artists using a venture capital model—the money comes with guidance and governance. Artists receive money as milestones are reached and also receive guidance on managing their lives and business to increase their... View Details

Keywords: Arts; Business Model; Entrepreneurship; Venture Capital; Growth and Development Strategy; Nonprofit Organizations; Financial Services Industry