Relationships - Publications - Faculty & Research

December 1998
Case

Bell Atlantic and the Union City Schools (B): Education Reform in Union City

The second in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Reviews the education reform efforts planned and implemented in the school system, which coincided with the partnership and... View Details

Keywords: Middle School Education; Secondary Education; Change Management; Partners and Partnerships; Information Technology; Education Industry; Telecommunications Industry; New Jersey

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01 Mar 2025
News

Venture: Time Heals All

Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details

Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance

24 May 2023
News

Balancing Acts

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: What does "work-life balance" mean in today's post-pandemic world? Associate editor Julia Hanna asks this year's five recipients of HBS's Alumni Achievement Award to describe how they think... View Details

Keywords: work-life balance; happiness; family

08 Sep 2022
News

Two Methods for Democratizing Power

01 Sep 2022
News

Selling with Service

28 May 2021
News

Unspent Love

In a Modern Love column for the New York Times called “She Put Her Unspent Love in a Cardboard Box,” Genevieve Kingston writes that she shared a birthday with her mother, Kristina Mailliard (MBA 1981), who loved to arrange elaborate parties every February to celebrate:... View Details

13 Apr 2021
News

Find the Right Words to Inspire Your Team

04 Dec 2020
News

Compassionate Leadership Is Necessary — but Not Sufficient

01 Apr 2002
News

Just Super

Moments after the New England Patriots upset the heavily favored St. Louis Rams 20-17 in Super Bowl XXXVI, Patriots owner Robert Kraft (MBA '65) thanked the team's fans "for helping us bring this championship home" and observed that "our team symbolizes what's going on... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

September 2020 (Revised February 2024)
Teaching Note

Artea (A), (B), (C), and (D): Designing Targeting Strategies

By: Eva Ascarza and Ayelet Israeli

Teaching Note for HBS No. 521-021,521-022,521-037,521-043. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and... View Details

Keywords: Targeted Advertising; Targeting; Race; Gender; Diversity; Marketing; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States

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November 2007 (Revised May 2008)
Case

Haier Hefei Electronics Co. (A)

By: Lynn Sharp Paine

The Haier Group, the first mainland Chinese company to make the Financial Times list of Asia's "most admired companies," attributes its success in large measure to the new value system it has sought to instill throughout the organization. However, when Haier takes over... View Details

Keywords: Public Ownership; Business and Government Relations; Organizational Culture; Transformation; Ethics; Labor and Management Relations; Business or Company Management; Contracts; Electronics Industry; China

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October 2005 (Revised January 2006)
Case

Augusta National Golf Club Controversy, The (A)

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter

The prestigious Augusta National Golf Club's secret membership is widely believed to exclude women. When feminist advocate Martha Burk receives a mysterious list of "members," she must decide how best to use this information in her efforts to crack the glass ceiling.... View Details

Keywords: Partners and Partnerships; Attitudes; Decision Making; Problems and Challenges; Business and Stakeholder Relations; Gender; Non-Governmental Organizations; Communication Strategy; Sports Industry

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September 2006
Teaching Note

Trinity Crystal (TN)

By: John A. Davis and Courtney Sampson

Teaching Note to (898-066). View Details

Keywords: Family and Family Relationships; Family Ownership; Entrepreneurship

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2007
Book

Managing Network Resources: Alliances, Affiliations, and Other Relational Assets

By: Ranjay Gulati

Keywords: Management; Networks; Alliances; Relationships; Assets

Citation

Find at Harvard

15 Apr 2008
First Look

First Look: April 15, 2008

Political System Harvard Business School Note 308-063 Offers a detailed overview of the structure and operation of the Chinese political system today. Key issues that are discussed include (1) the relationship between the Communist Party... View Details

Keywords: Martha Lagace

05 Sep 2007
First Look

First Look: September 5, 2007

between prices set by the content provider and by the platforms leads to a non-monotonic relationship between exclusivity and content quality: both high- and low-quality content will multihome and join both platforms, but there will be a... View Details

Keywords: Martha Lagace

01 Mar 2025
News

Alumni and Faculty Books

impressions; methods for optimizing communication productivity; how to build strong relationships at a distance; ways to win negotiations and solve conflicts from behind a screen, and more. With enlightening stories, interviews with top... View Details

15 Nov 2006
Research & Ideas

Lessons Not Learned About Innovation

innovation teams under too much bureaucracy, treating the innovators as more valued corporate citizens than those who work in the current business, and hiring leaders who don't have the relationship and communications skills necessary to... View Details

Keywords: by Sean Silverthorne

21 Aug 2000
Lessons from the Classroom

Under the Magnifying Glass: The Benefits of Being a Case Study

been scientifically recorded." Other organizations can learn about his foundation, Garcia added, and a relationship of trust develops with colleagues in the outside world. Pablo Bosch "Our fears gradually disappeared,"... View Details

Keywords: by Martha Lagace

May 2016
Case

OPET: Precision Marketing in Uncertain Times

By: Rajiv Lal, Esel Çekin and Eren Kuzucu

During Timucin Guler’s decade at OPET, a prominent fuel distributor in Turkey, he transformed the definition of marketing in the company. Under Guler’s lead, OPET, once a local player in the downstream distribution market, became the second largest fuel distributor in... View Details