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- All HBS Web
(12,387)
- People (21)
- News (3,873)
- Research (7,178)
- Events (76)
- Multimedia (61)
- Faculty Publications (5,885)
- Web
Global Business Course | HBS Online
you think about the world and organize information Who Will Benefit Forward-Thinking Strategists Entrepreneurs Professionals in Heavily Regulated Industries Learn more about the broader macroeconomic and political landscape your organization View Details
- 12 Nov 2018
- Blog Post
Student Portraits - Armed Forces Alumni Association
offered at most colleges. So, I settled and went to the Naval Academy to just fly jets. How I ended up underwater is a much longer story. REFLECTION ON SERVICE: Somewhere in the Pacific Ocean, a couple hundred men I helped train are View Details
- 01 Jun 2024
- News
Competing in the Age of AI
HBS and Harvard AI-related resources, please visit alumni.hbs.edu/GenAI-Resources. From Chalkboards to Chatbots Leveraging Generative AI Decoding the Promise and Perils of Generative AI Redefining How Businesses Operate View Details
Keywords: April White
- October 2009
- Teaching Note
Medisys Corp.: The IntensCare Product Development Team (Brief Case)
By: Anne Donnellon and Joshua D. Margolis
Teaching Note for 094059 View Details
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
where the culture is thought by management to be one of the organization's strengths. A case in point is Critical Mass, a 24-year-old digital experience design agency based in Calgary, Canada, with 950 employees employed in 12 offices View Details
Keywords: by James Heskett
- Jan 23 2017
- Interview
Rethinking Service Design and Delivery
- Web
Harvard Business School
assistant buyer and rose to overseeing buying in Europe and Asia. He was one of the first Black executives at Macy's. Wilkinson later moved to the New York City Transit Authority, becoming executive officer for surface transit with View Details
- 28 Aug 2012
- First Look
First Look: August 28
hold a comparative cost advantage, carbon leakage can result despite the implementation of a carbon tariff. In such a setting, foreign firms adopt clean technology at a lower emissions price than firms operating in the regulated region,... View Details
Keywords: Sean Silverthorne
- 18 Sep 2019
- Op-Ed
WeWork—The IPO That Shouldn’t?
pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama, by focusing on the financials... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
that companies can save 20-30 percent on costs by improving processes. In fact, we heard from two companies who are considered gold standards in operational efficiency in their industries, and in examining and honing their processes, they... View Details
- 2016
- Working Paper
The Mirroring Hypothesis: Theory, Evidence and Exceptions
By: Lyra J. Colfer and Carliss Y. Baldwin
The mirroring hypothesis predicts that organizational ties within a project, firm, or group of firms (e.g., communication, collocation, employment) will correspond to the technical patterns of dependency in the work being performed. A thorough understanding of the... View Details
Keywords: Modularity; Innovation; Product And Process Development; Organization Design; Design Structure; Organizational Ties; Mirroring Hypothesis; Industry Architecture; Product Architecture; Complex Technical Systems; Information Technology; Organizational Design; Organizational Structure; Relationships; Innovation and Invention; Product Development
Colfer, Lyra J., and Carliss Y. Baldwin. "The Mirroring Hypothesis: Theory, Evidence and Exceptions." Harvard Business School Working Paper, No. 16-124, April 2016. (Revised May 2016.)
- 01 Mar 2024
- News
Come Sail Away
When Michael Sard (MBA 2018) arrived at HBS, he owned about 50 Hawaiian shirts. “It was one of the few items in a man’s closet that could have a ritual to it around going out, like a tuxedo does,” he says. Purchase options, however, seemed limited to two extremes:... View Details
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
functions and levels in the organization. Why isn’t the human resource function dealing with it? Is HR too buried in operating details, recruiting, and training to be concerned about engagement? Are frontline managers—who researchers tell... View Details
Keywords: by James Heskett
- 11 Apr 2023
- Blog Post
BTG Bioliquids: Creating Fast Pyrolysis Bio-Oil from Biomass Residue Streams
fuels was in line with what other companies supported: $100-150/ton of CO2. For their business model, BTG Bioliquids chose the technology licensing route, instead of a capital-intensive model where they would build and operate their own... View Details
- 16 Jun 2017
- News
Does Amazon’s Acquisition of Whole Foods Check Out?
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
of about $70 billion. Daft's solution was an aggressive shift in the opposite direction. On taking over, he avowed, "The world in which we operate has changed dramatically, and we must change to succeed. No one drinks globally. Local... View Details
Keywords: by Pankaj Ghemawat
- 01 Dec 2022
- News
Action Plan: To the Letter
Ninan Chacko (AMP 158, 2000) was on vacation in Turin, Italy, when he stopped to snap a photo of a street sign. In the picture, all you can see is the name: Via Roma. But for Chacko, the CEO of Monotype, the world’s largest type seller, the classic letters told the... View Details
- August 1992 (Revised June 1993)
- Case
Euro Disney: The First 100 Days
By: Gary W. Loveman and Leonard A. Schlesinger
The Walt Disney Co. theme parks historically have thrived on the basis of a formula stressing excellent customer service and a magnificent physical environment. The formula has proven successful in Japan, as well as the United States. With the controversial opening of... View Details
Keywords: Multinational Firms and Management; Service Operations; Service Delivery; Corporate Strategy; Customer Focus and Relationships; Service Industry; Entertainment and Recreation Industry; Japan; France; United States
Loveman, Gary W., and Leonard A. Schlesinger. "Euro Disney: The First 100 Days." Harvard Business School Case 693-013, August 1992. (Revised June 1993.)
- 22 Feb 2022
- News
A World of Difference
Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business Administration, studies how... View Details
Keywords: Jen McFarland Flint
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
the health of their patients, their colleagues, and themselves, physicians had to implement new methods for providing treatment, whether in-person or over Zoom. Finally, they had to manage challenges related to securing scarce equipment and restructuring View Details