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  • 2015
  • Book

Strong Brands, Strong Relationships

By: Susan Fournier, Michael Breazeale and Jill Avery
From the editorial team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of... View Details
Keywords: Brand Building; Brand Management; CRM; Marketing; Brands and Branding; Marketing Communications; Advertising; Customer Relationship Management; Customer Focus and Relationships; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry
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  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

the world's foremost commercializer of products of new technologies in consumer electronics including the Walkman, Triton Color TV, the VCR, the CD (and CD-ROM), and the DVD. Matsushita became the industry's... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • Web

HBS Entrepreneurship Summit - Alumni

Senior Lecturer of Business Administration; C. Roland Christensen Distinguished Management Educator Crypto/Web 3.0 Shai Benjamin Bernstein, Marvin Bower Associate Professor John Wu (MBA 2000), Chair Avalabs The New Gold Rush in Climate... View Details
  • 12 Apr 2011
  • First Look

First Look: April 12

Abstract This book presents new research on the historical impact of globalization on Argentina and Chile. The authors focus on the role of entrepreneurs and firms. The Role of Venture Capitalists in the Acquisition of Private Companies... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2021
  • Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
  • Research Summary

Overview

By: Kris Johnson Ferreira
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details
Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

It’s a philosophical debate as old as time: What is the secret to leading a meaningful life? For many, the question gained new urgency after years of social distancing and upheaval during the COVID-19 pandemic. After surviving a public... View Details
Keywords: by Shalene Gupta
  • Web

Interviewing - Alumni

which you are interviewing. What You Need to Know Prepare. The work and research you do prior to your interview conversation is essential to a successful interview. Meaningful preparation leads to a productive and positive conversation.... View Details
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

being leaders and exercising leadership effectively as their natural self-expression, and to contribute to creating a new science of leadership. We have two or three more years of development left to do, and eventually we will produce the... View Details
Keywords: Sean Silverthorne
  • Web

Aldrich Hall | About

Nations, purchased and donated thousands of acres of land to national parks, and—in 1949—funded Harvard Business School’s new classroom building. Rockefeller suggested that the building be named for his father-in-law, Nelson W. Aldrich,... View Details
  • Teaching Interest

Applied Business Analytics

Course Overview:

Business Analytics has become a core function in many firms today and is driving innovation in the form of new business and operating models. Data-driven decision-making requires understanding of statistics, computer... View Details

  • 2015
  • Working Paper

A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage; Organizations
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  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

But this is a far cry from the PSF CEO, who lives and works among her "shareholders." She passes them in the hall, eats lunch with them, and has to guide them productively to accomplish her objectives. Even if they work in... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • Web

The 20th Century Zeitgeist - Leadership

Act Federal Trade Commission established Personal income tax reinstituted Influence: Low 20 1920 s 19 U.S. Steel and Alcoa withstand antitrust accusations Personal and corporate tax rates cut Airmail service starts Influence: High 30 1930 s 19 The View Details
  • Web

Online Business Strategy Course | HBS Online

Complements from Substitutes Featured Exercises Create a customer journey map to discover complementary products and services 5 hrs Module 3 Competing with Network Effects Explore the three types of network effects, their impact on WTP,... View Details
  • 2018
  • Book

Varieties of Green Business: Industries, Nations and Time

By: Geoffrey Jones
Published at a time of ever-increasing warnings that the pace of climate change and other environmental changes risk making the Earth unsustainable within our own lifetimes, this book looks at the past of green business to identify lessons for the future. It provides... View Details
Keywords: Green Business; Sustainability; Business History; Eco-tourism; Organic Wine; Organic Food; Waste Management; Sustainable Finance; Ethics; Finance; History; Entrepreneurship; Accommodations Industry; Agriculture and Agribusiness Industry; Banking Industry; Energy Industry; Food and Beverage Industry; Green Technology Industry; Tourism Industry; Europe; Asia; Latin America; North and Central America; New Zealand
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  • 29 Jun 2016
  • Blog Post

Emerging Into Singapore

I arrived to Singapore with little expectations of what the city, office, culture, and people would be like. I was excited to start, but like a cub stepping out for the first time, I was anxious about jumping into the real world in a new... View Details
Keywords: Consumer Products / Retail; Consumer Products / Retail
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

that interactions of producers, users and institutions shape the development of collective frames around the meaning of new technologies. Download the paper: http://www.hbs.edu/research/pdf/04-039.pdf The Malleability of Environmentalism... View Details
Keywords: Martha Lagace
  • Blog

Making the Decision to Attend: Our Participants Share Their Stories

definitely worth the time investment. My family came out to Boston the first week so I could spend a little time with them. I also went home to California for the brief break halfway through the program. Today's technology, like FaceTime, makes it much easier to stay... View Details
  • Web

Key Stakeholders - Institute For Strategy And Competitiveness

sustainable competition. Providers Stay competitive by adopting a strategic approach, restructuring the delivery of care, and measuring costs and outcomes to increase patient value. Patients Participate actively in managing personal... View Details