Publications

March 2014
Teaching Note

Roll Back Malaria and BCG: The Change Initiative

By: Nava Ashraf and Natalie Kindred

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry

01 Jun 2010
News

M.I.A. Boards

company; evaluate the performance of senior managers; set executive compensation; approve key strategic and financial decisions; nominate candidates for shareholders to elect as directors; and ensure the... View Details

Keywords: John Gillespie;David Zweig; Finance

01 Apr 2014
First Look

First Look: April 1

evaluate if the airline's strategy will be sustainable as Emirates faces technical and political challenges to expand and must compete with numerous new players from the Middle East. Purchase this case:... View Details

Keywords: Sean Silverthorne

Web

Online Transforming Customer Experiences Course | HBS Online

Consulting and Research Limited MSc, Business Administration What You Earn Certificate of Completion Boost your resume with a Certificate of Completion from HBS Online Earn by: completing this course Certificate of Specialization Prove... View Details

08 May 2015
News

Adopting a common language can strengthen global companies

language must also equip their employees to work together more effectively,” she says. According to Neeley, common-language mandates tend to be poorly implemented, leaving employees feeling diminished and insecure, and lead to losses in View Details

Web

Leading Change and Organizational Renewal | HBS Online

you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Explore the roadblocks to change and how to overcome them Analyze the root cause of your organization’s performance and opportunity gaps Develop strategies for... View Details

July 1998 (Revised January 2009)
Case

Display Technologies, Inc. (Abridged)

By: H. Kent Bowen and Jonathan West

Display Technologies, Inc. (DTI) is a new joint venture between Toshiba and IBM Japan that is manufacturing the most advanced form of flat panel displays. With success in achieving significant production volumes, DTI has been asked to double its output as quickly as... View Details

Keywords: Joint Ventures; Decision Choices and Conditions; Leadership Style; Production; Outcome or Result; Performance Capacity; Strategy; Hardware; Electronics Industry; Manufacturing Industry; Japan

December 2010
Case

Oral Rehydration Therapy

By: Nava Ashraf and Claire Qureshi

This case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy (ORT). ORT treated extreme dehydration caused by diarrhea, which was a leading... View Details

Keywords: Health Care and Treatment; Innovation Strategy; Problems and Challenges; Developing Countries and Economies; Technological Innovation; Distribution Channels; Emerging Markets; Consumer Behavior; Performance Consistency; Performance Evaluation; Health Industry; Africa; Asia

22 Sep 2020
Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

together, we interpret our results such that those individuals most sensitive to business cycles are enticed to lower the quality threshold, the bar, for turning existing ideas into new ventures during downturns, resulting in negative... View Details

Keywords: by Sean Silverthorne

February 2011
Teaching Note

Citigroup's Exchange Offer (TN)

By: Robin Greenwood

Teaching Note for 210009. View Details

Keywords: Equity; Government and Politics; Stocks; Price; Capital; Banks and Banking; Performance Evaluation; Risk and Uncertainty; Capital Markets; Banking Industry; Financial Services Industry; United States

28 Oct 2010
News

Root, Root, Root for the Home Team

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details

Keywords: by Jean Ayers

November 2000 (Revised November 2002)
Case

Activity-Based Management at W.S. Industries (A)

By: V.G. Narayanan and Sanjay Pothen

W.S. Industries undertakes the design and implementation of an activity based costing (ABC) system, and the ABC information empowers workers to make process improvement decisions. Workers' incentive pay is tied to cost savings from process improvements. View Details

Keywords: Activity Based Costing and Management; Motivation and Incentives; Performance Evaluation; Organizational Change and Adaptation; Knowledge Management; Energy Industry; India

16 Jul 2020
Blog Post

How Gender Stereotypes Kill a Woman’s Self-Confidence

away from certain professions: They lack confidence in their ability to compete in fields that men are stereotypically believed to perform more strongly in, such as science, math, and technology. Women are also more reluctant to share... View Details

January 1980 (Revised April 1994)
Case

New Balance Athletic Shoes

By: Kim B. Clark

Faced with growth exceeding 100% per year, James Davis, president of New Balance, must decide how to meet the need for additional capacity. Several factors contribute to a climate of extreme uncertainty. Several options are considered, ranging from a second shift to... View Details

Keywords: Factories, Labs, and Plants; Forecasting and Prediction; Financial Strategy; Information; Growth Management; Organizational Design; Performance Capacity; Risk and Uncertainty; Apparel and Accessories Industry; Republic of Ireland

August 2023 (Revised March 2024)
Case

Arla Foods: Data-Driven Decarbonization (A)

By: Michael Parzen, Michael W. Toffel, Susan Pinckney and Amram Migdal

The case describes Arla’s history, in particular its climate change mitigation efforts, and how it implemented a price incentive system to motivate individual farms to implement scope 1 greenhouse gas emissions mitigation measures and receive a higher milk price. The... View Details