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Show Results For
- All HBS Web
(6,305)
- People (3)
- News (1,209)
- Research (4,506)
- Events (35)
- Multimedia (67)
- Faculty Publications (2,937)
- 30 Jan 2021
- News
Finding a Fresh Approach to Dry Cleaning
or to spot- and hand-clean garments before they go into the dry-cleaning process. “Most cleaners don’t do that,” he says. “That kind of detail isn’t cheap. A laundered shirt that might cost 99 cents to clean at a competitor starts around... View Details
- 01 Mar 2017
- News
Research Brief: Lost in Translation
In an increasingly global business world, English is the lingua franca that tethers companies and their investors together. Executives without a deep fluency in English could be costing their companies more than they realize. According to... View Details
Keywords: Erin Peterson
- 01 Jun 2007
- News
Delta’s Flight from Bankruptcy
September 2005 and was about a month away from its announced plan to emerge from Chapter 11 when Whitehurst visited the campus. Observing that a key to any turnaround is identifying the problem correctly, Whitehurst explained that Delta had the lowest View Details
- 01 Jun 2007
- News
Tribute to Fellowships
School’s ability in recent years to grow fellowship aid at a faster pace than the rise in tuition and fees. “Fellowship aid has doubled over the past five years, so the real cost of attending HBS has actually gone down,” said Light. While... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
Our logistic regression models indicate that (1) realized post-purchase price drops lead to a higher probability of return, and (2) anticipated price drops after purchase lead to a higher probability of using cash on delivery, a payment method with a lower return View Details
Keywords: Dina Gerdeman
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is about revenues. Municipal revenues come from economic activity,... View Details
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
necessarily charging higher prices to take advantage of inexperienced companies, says Stanton. They could also be trying to recoup their higher costs in working with a first-time employer, who might need more hand-holding navigating the... View Details
- 02 May 2005
- What Do You Think?
Where is Consumer Generated Marketing Taking Us?
of bloggers who speak in both whispers and shouts. Combined with the low cost of Web site and even crude advertising design, inhabitants of the Web can achieve wonders in creating and broadcasting a wide range of messages. These range... View Details
Keywords: by James Heskett
- 01 Feb 2001
- News
The Doctor Is In
government's administrative costs for Medicare are only about 5 percent. And I'm not sure that untrained consumers can ever become sophisticated enough to make truly informed choices about their medical needs, a scenario that some tout as... View Details
- November 1999 (Revised February 2000)
- Case
Granny's Goodies, Inc.
By: Das Narayandas and Katherine B. Korman
The young entrepreneurs of Granny's Goodies, Inc., a corporate gift package specialist, face the challenge of finding ways to create consistent revenue streams and reduce sales costs. Outside of a few long-term contracts, the two founders have had to work very hard for... View Details
Keywords: Budgets and Budgeting; Customer Relationship Management; Entrepreneurship; Cost Management; Marketing Strategy; Product Design; Problems and Challenges; Sales; Segmentation; Service Industry
Narayandas, Das, and Katherine B. Korman. "Granny's Goodies, Inc." Harvard Business School Case 500-049, November 1999. (Revised February 2000.)
- 06 Dec 2021
- News
New Wave
harvest the kinetic energy of tides and waves without falling to pieces or costing an arm and a leg is tricky business, and many have failed in the attempt. “Plenty of systems have ended up on the floor of the ocean,” says Rahul Shendure... View Details
- 04 Aug 2014
- Op-Ed
Why Small-Business Lending Is Not Recovering
Structural barriers also appear to be impeding bank lending to small businesses, including consolidation within the banking industry, high search costs, and higher transaction costs associated with small business lending. A decades-long... View Details
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
should consider not only the churn probability of customers, but also how much they spend, the likelihood that they will respond to a retention offer, and the cost of the offer itself. Gupta's predictive model takes all these factors into... View Details
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
of cost shifting." J. Boxer points out that "there's a high cost to cheap labor, and that cost (free education, free health care, etc.) is passed on to the state and... View Details
Keywords: by Jim Heskett
- 06 Dec 2021
- News
Truth Be Told
“cash for information” may not be the right way to talk about it, because it comes across as if someone is making a lot of money without any costs. It’s more like an insurance payment. Whistleblowers incur a lot of costs and get some... View Details
- 13 Jun 2014
- Op-Ed
World Cup Soccer: 770 Billion Minutes of Attention
overload. Using a standard cost of $25 per thousand viewers, which is generally charged by broadcast companies for a 30 second ad on primetime television in the United States (a value cheaper than Japan and more expensive than Brazil)... View Details
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so that their View Details
Keywords: Sean Silverthorne
- 19 Sep 2016
- News
Sustainable Farming in the Arid World
operate sustainably. “I started Sundrop Farms about four years out of the MBA program. Most people don’t know but agriculture consumes about 50 percent of your operating costs are related to fossil fuels. Agriculture uses about 70 percent... View Details
- 07 Jan 2016
- News
Helping Property Owners Reduce Their Carbon Footprint
water and energy efficiency in their buildings so they can reduce the carbon footprint that they are causing. We found that many of our customers implement new clean technology to reduce energy cost and water View Details
- Web
Articles - Institute For Strategy And Competitiveness
Involved Videos Books Articles PUBLICATIONS: Articles HARVARD BUSINESS REVIEW How to Solve the Cost Crisis in Health Care HARVARD BUSINESS REVIEW (September 2011) Robert S. Kaplan and Michael E. Porter This pivotal article presents the... View Details