Communism - Publications - Faculty & Research

Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf

To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details

Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication

Citation

Find at Harvard

February 1997
Background Note

Principles of Effective Persuasion

Summarizes six principles of effective persuasion. A rewritten version of an earlier note. View Details

Keywords: Interpersonal Communication

Citation

Educators

Purchase

October 1974 (Revised November 1975)
Background Note

Understanding and Helping Another Person

By: John J. Gabarro

Keywords: Interpersonal Communication

Citation

Find at Harvard

July 1981
Background Note

Data Channels, Technical Note

By: James I. Cash Jr.

Keywords: Communication Technology

Citation

Find at Harvard

22 Sep 2015
News

On a Mission to Have an Impact

After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the people and View Details

22 Sep 2015
News

Finding New Ways to Solve Civic Problems

As deputy majority whip in the Pennsylvania House of Representatives, Ryan MacKenzie (MBA 2010) has followed a path of community service and political involvement, transforming the business experience he received at HBS into an... View Details

22 Apr 2014
News

Business has a responsibility to solve social problems

Robert Goodwin (GMP 3, 2007), CEO of Executives Without Borders, talks about how the business community has a responsibility to help solve major social challenges. (Published April 2014) View Details

01 Apr 2002
News

Urban Evolution - HBS Research on the Inner City

grassroots community organizations; the increasing tendency of businesses, large and small, to identify the inner city as an untapped market; a drop in urban crime rates; and the "unshackling" of inner cities from the entrenched and... View Details

Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate

14 Dec 1999
Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

healthy communities. Traditionally, businesses have supported the social sector in two different ways: they contribute their employees' time for volunteer activities, and they support community initiatives with money and gifts in kind.... View Details

Keywords: by Rosabeth Moss Kanter

06 Nov 2020
News

Signal Boost

like implicit bias and the actions you can take as an individual or as an organization or as a community to be more welcoming,” says Lara. “I get employers telling me, ‘Well, you know, we tried hiring diverse people but they don’t stay.’... View Details

01 Mar 2015
News

@Soldiers Field

turnaround. Hilfiger also shared the story of his first company, which went bankrupt in 1977—an experience he referred to as “my MBA.” Some 500 members of the HBS community attended a candlelight vigil on Spangler Lawn organized by the... View Details

01 Sep 2012
News

HBS Is Committed to Increasing Alumni Engagement

engagement. Alumni focus groups and interviews have been conducted around the world to better understand the motivators and barriers to alumni engagement and to further evaluate current and proposed communication channels. There were... View Details

Keywords: Lisa Skeete Tatum; engagement; Educational Support Services; Educational Services

01 Jun 1997
News

Taylor R. M. Keen

tell you, means "those who move against the current," and for Keen, who is always stretching the conventional thinking in whatever community he travels, the name couldn't be more fitting. Spending most of his childhood on his parents'... View Details

Keywords: Marguerite Rigoglioso

01 Jun 2018
News

Turning Point: Life Cycle

Instead, there’s often an amazing portfolio of smaller activities that change communities and change lives, just as I saw on my ride last fall. It’s the little things we do that add up to a good life and to making a difference in the... View Details

01 Dec 2018
News

Ask the Expert: Gimme Shelter

homelessness. But the affordable housing problem is especially acute in urban areas, where entire tranches of the workforce—teachers, laborers, first responders, restaurant and transit workers, for example—are squeezed out of their View Details

Keywords: Jen McFarland Flint

23 Mar 2020
News

Signal Boost

as an organization or as a community to be more welcoming. I get employers telling me, ‘Well, you know, we tried hiring diverse people but they don’t stay.’ There’s a reason they don’t stay. They don’t feel like they belong.” That sense... View Details

01 Dec 2022
News

The Potential of Business to Improve Lives

says, people throughout the business community are interested in diversity in the workplace and looking to scholars to guide their decision making. Studying the complex and multifaceted topic requires a group of investigators from a wide... View Details

Keywords: April White