experience - Publications - Faculty & Research

Web

Negotiation Course Online | HBS Online

receive a role assignment, view a video that sets the stage, and confidential instructions on their role. To experience a full simulation, with a partner, participants are required to pass a readiness assessment—a short simple quiz... View Details

01 Jun 2023
News

Buy Big, Sell Small

brands and SKUs,” she says. Shruti, who graduated at the top of her class at the Indian Institute of Technology and had experience in consulting and impact investing, came to HBS to gain the skills to launch an India-based impact... View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

24 May 2017
News

David G. Bradley, MBA 1977

Return to Alumni Achievement Awards main page TIMELINE 1953 Born, Washington, DC 1975 Earns BA, Economics and History, Swarthmore College 1977 Earns MBA 1977 Receives Fulbright Scholarship to the Philippines 1979 Founds Research Counsel, precursor to ABC & CEB 1983... View Details

Keywords: Susan Young

13 Feb 2024

Student Perspectives: Life at HBS

Join us for a unique opportunity to hear firsthand from current HBS students about their MBA journey. Students will offer a comprehensive discussion about the student experience including academics, RC sections, social activities,... View Details

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

experiment with Hugo Insurance, a California-based insurance technology company, to introduce a new “pay-as-you-go” contract for uninsured drivers in the state’s auto insurance market. The contract allowed drivers to purchase just a few... View Details

Keywords: by Ray Kluender; Insurance

25 Jan 2023
News

The Road to the C-Suite, with Citi CFO Mark Mason

experience transformational. “It was an opportunity to learn with and from Black people from all over the world,” he says. He went on to play key roles at Marakon Associates and Lucent, before joining Citi in 2001. To read more Bulletin... View Details

Keywords: Management of Companies and Enterprises; Management

01 Mar 2023
News

Toward a Life Well Lived

Illustration by Valerie Chiang Illustration by Valerie Chiang In many states, you’re required by law to get your car inspected annually, and if there’s something wrong, you get the car serviced, says Professor Leslie Perlow. But how many of us bring that level of... View Details

Keywords: Jennifer Gillespie; Educational Support Services; Educational Services

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

nowhere near de-escalation. My personal assessment is that it is likely to get worse." Since the conflict seems poised to get worse before it gets better, what impacts should businesses and consumers expect to experience as a result?... View Details

Keywords: by Avery Forman; Energy

26 Nov 2013
First Look

First Look: November 26

find that GPs are associated with higher expected acquisition premiums and that this association is at least partly due to the effect of GPs on executive incentives. However, we also find that firms that adopt GPs experience negative... View Details

Keywords: Sean Silverthorne

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

01 Dec 2019
News

Bridging the Gap

experience while earning a high school degree. One of Hamilton County’s Future Ready Institutes, the program was inspired in part by a YALP case study. Now director of community relations at BlueCross BlueShield of Tennessee, Wilson is... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

09 Nov 2016
Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

acquisition with customer retention. Sizzle beats steak. Clinton was always going to beat Trump on the steak of experience and policy knowledge. A new brand can't afford to get lost in the policy weeds. Hence, Trump's campaign persona and... View Details

Keywords: by John A. Quelch

26 Nov 2019
News

The Ritual Effect

Source: Norton Source: Norton Professor Michael Norton studies the ways in which rituals can influence human behavior. In his research, he has found that people establish rituals to enhance their enjoyment of something or to improve their success and don’t like to... View Details

Keywords: rituals

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

on-premises businesses have implemented pre-booking to control customer flow. They use temperature-detection technologies, wearables, and apps to identify customers in near real-time who are at high risk of carrying the virus. Experiments... View Details

Keywords: by Hong Luo and Alberto Galasso

22 Sep 2023
News

Capital Connection

Vernon Beckford (MBA 2013) saw the gap almost immediately. From the beginning of his career in commercial real estate finance—first at Credit Suisse and then later at CW Capital and Global Atlantic Financial Group—Beckford observed Wall Street’s obsession with... View Details

Keywords: Margie Kelley; Real Estate

07 Mar 2013
Working Paper Summaries

Prominent Job Advertisements, Group Learning, and Wage Dispersion

Keywords: by Julio J. Rotemberg

24 Feb 2011
Working Paper Summaries

Issuer Quality and Corporate Bond Returns

Keywords: by Robin Greenwood & Samuel G. Hanson

2025
Article

Emotion Regulation Contagion Drives Reduction in Negative Intergroup Emotions

By: Michael Pinus, Yajun Cao, Eran Halperin, Alin Coman, James J. Gross and Amit Goldenberg

When emotions occur in groups, they sometimes impact group behavior in undesired ways. Reducing group’s emotions with emotion regulation interventions can be helpful, but may also be a challenge, because treating every person in the group is often infeasible. One... View Details

Keywords: Emotion Contagion; Emotion; Emotion Regulation; Groups and Teams; Emotions; Conflict and Resolution

Citation

Read Now

September–October 2024
Article

How AI Can Power Brand Management

By: Julian De Freitas and Elie Ofek

Marketers have begun experimenting with AI to improve their brand-management efforts. But unlike other marketing tasks, brand management involves more than just repeatedly executing one specialized function. Long considered the exclusive domain of creative talent, it... View Details

Keywords: Creativity; AI and Machine Learning; Brands and Branding; Product Positioning; Customer Focus and Relationships