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      • February 1999 (Revised October 2009)
      • Case

      Royal Dutch/Shell in Nigeria (A)

      By: Lynn S. Paine and Mihnea C. Moldoveanu
      Working with Shell's country manager for Nigeria, the company's Committee of Managing Directors must decide how to respond to the Nigerian government's decision to impose the death sentence on Ken Saro-Wiwa and eight other leaders of a movement for the rights of the... View Details
      Keywords: Ethics; Multinational Firms and Management; Courts and Trials; Rights; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Social Issues; Nigeria
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      Paine, Lynn S., and Mihnea C. Moldoveanu. "Royal Dutch/Shell in Nigeria (A)." Harvard Business School Case 399-126, February 1999. (Revised October 2009.)
      • February 1999
      • Case

      Sports Agents: Is There a Firm Advantage?

      By: Stephen A. Greyser and Brian R. Harris
      Focuses on the decision of a young tennis player on what kind of agent to have as his representative. The choice is between someone in a large sports management/marketing firm and an independent agent representing a small number of individual athletes. Outlines the... View Details
      Keywords: Decision Choices and Conditions; Knowledge Management; Marketing Communications; Marketing Strategy; Organizational Structure
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      Greyser, Stephen A., and Brian R. Harris. "Sports Agents: Is There a Firm Advantage?" Harvard Business School Case 599-038, February 1999.
      • February 1999
      • Teaching Note

      Colliers International Property Consultants, Inc.: Managing a Virtual Organization TN

      By: Lynda M. Applegate
      Teaching Note for (9-396-080). View Details
      Keywords: Real Estate Industry
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      Applegate, Lynda M. "Colliers International Property Consultants, Inc.: Managing a Virtual Organization TN." Harvard Business School Teaching Note 399-101, February 1999.
      • February 1999 (Revised April 1999)
      • Case

      Guaranty Trust Bank PLC Nigeria (A)

      By: Lynn S. Paine and Hal Hogan
      Fola Adeola, the CEO of Nigeria's Guaranty Trust Bank and one of its founders in 1991, is considering what should be done to maintain the bank's original vision and vitality in the face of its rapid growth and success in the marketplace. Known for its high ethical... View Details
      Keywords: Banks and Banking; Organizational Culture; Ethics; Planning; Expansion; Business Processes; Law; Banking Industry; Nigeria
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      Paine, Lynn S., and Hal Hogan. "Guaranty Trust Bank PLC Nigeria (A)." Harvard Business School Case 399-110, February 1999. (Revised April 1999.)
      • February 1999
      • Case

      Guaranty Trust Bank PLC Nigeria (D)

      By: Lynn S. Paine and Hal Hogan
      Supplements the (A) case. View Details
      Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria
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      Paine, Lynn S., and Hal Hogan. "Guaranty Trust Bank PLC Nigeria (D)." Harvard Business School Case 399-116, February 1999.
      • 1999
      • Chapter

      The Impact of Downsizing on Organizational Creativity and Innovation

      By: R. Conti and T. M. Amabile
      Keywords: Restructuring; Strategy; Innovation and Management; Creativity; Organizational Change and Adaptation
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      Conti, R., and T. M. Amabile. "The Impact of Downsizing on Organizational Creativity and Innovation." In Social Creativity. Vol. 2, edited by A. Montuori and R. E. Purser. Cresskill, NJ: Hampton Press, 1999.
      • January 1999 (Revised March 2000)
      • Case

      ZEFER: November 1998

      By: Paul A. Gompers
      ZEFER, a young Internet professional service firm, is considering its expansion options. Organic growth versus growth by acquisition is a central theme. The firm's financing strategy will be determined by its business strategy. View Details
      Keywords: Acquisition; Financial Strategy; Service Operations; Business Strategy; Expansion; Internet; Service Industry
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      Gompers, Paul A. "ZEFER: November 1998." Harvard Business School Case 299-032, January 1999. (Revised March 2000.)
      • January 1999
      • Background Note

      The Professional Pledge and Conflict of Interest

      By: Ashish Nanda
      It is argued that professionals pledge fiduciary responsibility towards their clients to minimize the occurrence of conflicts of interest, which are socially inefficient. Professional associations are formed to ensure that in their practices, professionals live by... View Details
      Keywords: Conflict of Interests; Ethics; Organizations
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      Nanda, Ashish. "The Professional Pledge and Conflict of Interest." Harvard Business School Background Note 899-177, January 1999.
      • January 1999 (Revised February 2000)
      • Case

      GE...We bring good things to life. (A)

      By: James L. Heskett
      Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years. View Details
      Keywords: Change Management; Leadership Style; Six Sigma; Quality; Organizational Change and Adaptation
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      Heskett, James L. "GE...We bring good things to life. (A)." Harvard Business School Case 899-162, January 1999. (Revised February 2000.)
      • 1999
      • Book

      High Performance Nonprofit Organizations: Managing Upstream for Greater Impact

      By: William P. Ryan, Allen Grossman and Christine W. Letts
      Keywords: Performance; Nonprofit Organizations; Management
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      Ryan, William P., Allen Grossman, and Christine W. Letts. High Performance Nonprofit Organizations: Managing Upstream for Greater Impact. New York: John Wiley & Sons, 1999.
      • January 1999 (Revised March 1999)
      • Case

      Merck & Co., Inc.: Corporate Strategy, Organization and Culture (B)

      By: Michael Beer and James Weber
      Supplements the (A) case. View Details
      Keywords: United States
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      Beer, Michael, and James Weber. "Merck & Co., Inc.: Corporate Strategy, Organization and Culture (B)." Harvard Business School Case 499-046, January 1999. (Revised March 1999.)
      • 08 Jan 1999
      • Conference Presentation

      Business Values in the Global Era

      By: Lynn S. Paine
      Keywords: Globalization; Values and Beliefs; Organizations
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      Paine, Lynn S. "Business Values in the Global Era." Paper presented at the Harvard Business School Research Conference, Hong Kong, January 08, 1999.
      • 1 Jan 1999
      • Conference Presentation

      Beyond Armchair Feminism III: Moving From Gender to a Broader Diversity Lens in Organizational Diagnosis and Intervention

      By: R. Ely and Debra E. Meyerson
      Keywords: Gender; Diversity; Organizational Culture; Organizations
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      Ely, R., and Debra E. Meyerson. "Beyond Armchair Feminism III: Moving From Gender to a Broader Diversity Lens in Organizational Diagnosis and Intervention." Paper presented at the Academy of Management Annual Meeting, Chicago, IL, January 01, 1999.
      • 1999
      • Working Paper

      Feminist Critiques of Research on Gender in Organizations

      By: R. J. Ely
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      Ely, R. J. "Feminist Critiques of Research on Gender in Organizations." Center for Gender in Organizations Working Paper, No. 6, January 1999.
      • 1999
      • Conference Presentation

      Organizing Vertical Networks: A Design Perspective

      By: Ranjay Gulati
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      Gulati, Ranjay. "Organizing Vertical Networks: A Design Perspective." Paper presented at the Strategy Research Forum, Boston, MA, 1999.
      • December 1998 (Revised July 2016)
      • Background Note

      Tools of Cooperation, The

      By: Clayton M. Christensen, Howard H. Stevenson and Jeremy Dann
      Presents a theory about the tools a manager can use to get people to agree on a coordinated course of action and effect change in his or her organization. The extent to which people in the organization agree on the way the world works, and agree on what they want,... View Details
      Keywords: Change Management; Framework; Managerial Roles; Organizations; Performance Effectiveness; Cooperation
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      Christensen, Clayton M., Howard H. Stevenson, and Jeremy Dann. "Tools of Cooperation, The." Harvard Business School Background Note 399-080, December 1998. (Revised July 2016.)
      • December 1998 (Revised January 2001)
      • Case

      Acer, Inc.: Taiwan's Rampaging Dragon

      By: Christopher A. Bartlett and Anthony St. George
      Describes the strategic, organizational, and management changes that led Acer from its 1976 startup to become the world's second-largest computer manufacturer. Outlines the birth of the company, the painful "professionalization" of its management, the plunge into... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Competitive Advantage; Global Strategy; Transformation; Computer Industry; Taiwan
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      Bartlett, Christopher A., and Anthony St. George. "Acer, Inc.: Taiwan's Rampaging Dragon." Harvard Business School Case 399-010, December 1998. (Revised January 2001.)
      • December 1998 (Revised May 1999)
      • Case

      Specialty Medical Chemicals

      By: Richard G. Hamermesh and Lucinda Doran
      A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist is brought in to assess his people. The general manager now has to decide who to keep and how to structure his... View Details
      Keywords: Decisions; Employees; Leadership Development; Management Teams; Organizational Structure; Cognition and Thinking
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      Hamermesh, Richard G., and Lucinda Doran. "Specialty Medical Chemicals." Harvard Business School Case 399-094, December 1998. (Revised May 1999.)
      • December 1998
      • Background Note

      Cash Management Practices in Small Companies

      By: H. Kent Bowen, Andrew R. Jassy, Laurence E. Katz, Kevin E. Kelly and Baltej Kochar
      Most small business managers claim that cash management is their leading concern. Often walking a tightrope between growth and illiquidity, small business managers face different cash management challenges than their counterparts in larger companies. Compared to larger... View Details
      Keywords: Motivation and Incentives; Working Capital; Management Practices and Processes; Organizational Design; Cash; Forecasting and Prediction; Policy; Business Strategy
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      Bowen, H. Kent, Andrew R. Jassy, Laurence E. Katz, Kevin E. Kelly, and Baltej Kochar. "Cash Management Practices in Small Companies." Harvard Business School Background Note 699-047, December 1998.
      • December 1998
      • Supplement

      An Interview with Zhang Ruimin, CEO, Haier Group, Video

      By: Lynn S. Paine and Jennifer Benqing
      Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Acquisition; Business or Company Management; Consumer Products Industry; China
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      Paine, Lynn S., and Jennifer Benqing. "An Interview with Zhang Ruimin, CEO, Haier Group, Video." Harvard Business School Video Supplement 399-514, December 1998.
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