Publications

28 Oct 2008
First Look

First Look: October 28, 2008

entry is an important trait of well-functioning capital markets. Download the paper: http://www.hbs.edu/research/pdf/07-033.pdf Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis... View Details

Keywords: Martha Lagace

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

sitting on a rare opportunity, and they must be systematic in how they take advantage of it if they want to make positive changes," says George, a Professor of Management Practice at HBS and the former chairman and CEO of Medtronic,... View Details

Keywords: by Martha Lagace

April 2011 (Revised July 2014)
Case

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg and Michael Slind

Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details

Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership involves control, it is only over... View Details

Keywords: by Jim Heskett

Web

HBS - The year in Review

society. Ray Dalio MBA 1973 Founder, Co-CIO & Chairman, Bridgewater Associates H. Naylor Fitzhugh MBA 1933 (posthumous award) Mezuo Nwuneli MBA 2003 Cofounder & Managing Partner, Sahel Capital Agribusiness... View Details

25 Aug 2014
News

Jonathan M. Nelson, MBA 1983

Partners 1999 Begins office expansion to EU and Asia 2008 Providence expands into credit business 2014 Providence has 275 employees and $40 billion under management Founder and CEO, Providence Equity Partners, LLC As a partner at... View Details

Keywords: Susan Young

March 2016 (Revised May 2018)
Case

ASOS PLC

By: John R. Wells and Gabriel Ellsworth

Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details

Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London

19 Jan 2011
First Look

First Look: Jan. 18

Asian Agri appeared well positioned to capitalize on the growing palm oil market, but the broad-strokes vilification of the palm oil industry was a source of serious concern. In the face of great uncertainty, the View Details

Keywords: Sean Silverthorne

07 Jul 2003
What Do You Think?

Can We Have Too Much Productivity Improvement?

or national basis, in the light of the development of the global economy and the Internet? What do you think? Original Article We tend to think of improvement in the productivity of labor and capital like safety; one can't have too much... View Details

Keywords: by James Heskett

September 2021 (Revised December 2023)
Case

On the Bubble: Startup Bootstrapping

By: Jeffrey J. Bussgang, Tom Quinn and Annelena Lobb

Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical skills to build software. The case covers cofounder Joshua Haas’s engineering background, as he experienced a high... View Details

01 Dec 2009
News

One Man Crime Wave

languages. To many writers, critics, and fans, “JDM” lives on as an underappreciated master, a born storyteller who served up riveting, best-selling adventure tales that feature penetrating social commentary and sharp insights into human... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

October 2021 (Revised October 2022)
Case

The Opioid Settlement and Controversy Over CEO Pay at AmerisourceBergen

By: Suraj Srinivasan and Li-Kuan Ni

In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide against the company for its opioid distribution practices that critics alleged had contributed to the nationwide... View Details

Web

Connell House | About

enterprise. As a business leader, Connell provided astute strategic direction while giving individual plant managers independence and responsibility. He made frequent visits to factories and customers across the globe and maintained a... View Details

01 Jun 2024
News

Alumni and Faculty Books

maintained their vision of an intrinsically shared humanity and the environmental responsibility found at the core of Indigenous mythology. Building off a deep personal connection to the history and mythology of the First Peoples of the... View Details

September 1998 (Revised May 1999)
Case

Strategic Services at Andersen Consulting

By: Thomas J. DeLong, Catherine M. Conneely and Abby J. Hansen PHD

Bill Copacino, Andersen Consulting's managing partner of Strategic Services Americas, needed to submit his recommendation to Peter Fuchs, Strategic Services worldwide director, for the operating plan for Strategic Services Americas for fiscal year 1999. Strategic... View Details

Keywords: Strategic Planning; Recruitment; Organizational Culture; Expansion; Business Units; Consulting Industry

June 2020
Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble

This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details

Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States