Harvard Business Review - Publications - Faculty & Research

14 Sep 2021
News

Leemore Dafny on Hospital Prices, Markets, and Antitrust Regulations

05 Aug 2018
News

Hard work may not pay after all

23 Jun 2014
News

Cash Incentives For Health

30 Jul 2012
News

Building a Winery in China From Scratch

29 Aug 2019
News

HBS Announces 2019-2020 Public Art Exhibition Supported by the C. Ludens Ringnes Sculpture Collection

November 2011 (Revised August 2012)
Background Note

Customer Visits for Entrepreneurs

By: Frank V. Cespedes

Provides practical guidelines for conducting customer visits to explore and validate demand for an entrepreneurial offering. Reviews conditions under which visits will yield superior insights, compared to other research methods. Describes criteria for selecting visit... View Details

Keywords: Customers; Entrepreneurship

Citation

Educators

Purchase

29 Jan 2018
News

In 2018, Trump must be the small-business champion he claimed to be

09 Jan 2020
News

How To Proceed With Articles Of Impeachment During Iran Escalations

10 Jul 2014
News

"Companies are Throwing Money at Social Media"

06 Jul 2009
News

HBS Faculty Comment on the Health Care Reform Bill

25 Feb 2019
News

Announcing The Case Centre’s* Award and Competition Winners 2019

18 Sep 2014
News

Subscribing to loyalty cards and site offers

02 Mar 2011
News

Preparing High-Earning Athletes For Their Post-Play Lives

25 Apr 2014
Video

Massoud Sanai - Making A Difference

Gerald C. Chertavian

Gerald Chertavian is the Founder of Year Up, one of the nation’s largest and most effective youth workforce development programs. Chertavian was a successful technology entrepreneur and Wall Street banker, but it was through his many years as a Big Brother... View Details

September–October 2017
Article

Why Do We Undervalue Competent Management?: Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence

By: Raffaella Sadun, Nicholas Bloom and John Van Reenen

A recurring message in business education is that you can’t compete on the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable... View Details

Keywords: Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Performance Effectiveness

Citation

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Tarun Khanna is the Jorge Paulo Lemann Professor at the Harvard Business School. For almost three decades, he has studied entrepreneurship as a means to social and economic development in emerging markets. At HBS since 1993, after obtaining degrees from Princeton... View Details

John D. Dionne

John D. Dionne has been a Senior Lecturer of Business Administration at the Harvard Business School since 2014 and is a recently retired Senior Managing Director and Senior Advisor to Blackstone. He is also Managing Partner of Franconia Capital, a... View Details

26 Apr 2024
HBS Case

Deion Sanders' Prime Lessons for Leading a Team to Victory

subordinates accountable, but they have no clue how to do that,” says Harvard Business School Senior Lecturer Hise Gibson in explaining what drew him to study Sanders’ sometimes-controversial leadership... View Details

Keywords: by Avery Forman; Sports

David G. Fubini

David G. Fubini is a Senior Lecturer in the Organizational Behavior Unit and leader of the Leading Professional Services Firm and Mergers & Acquisitions Programs for Harvard Business School’s Executive Education. His MBA teaching has concentrated on teaching the... View Details

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