Future - Publications - Faculty & Research

How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management company is developing talent internally and staffing up to enter new markets. View Details

18 Oct 2018
Podcast

How Vodafone’s CEO is using AI to transform the way the company works (rebroadcast)

In a re-release of our first episode, Vittorio Colao, who stepped-down as CEO of Vodafone in October of 2018, discusses the sweeping changes technology is bringing across his organization, from call centers to senior executives. If you like this episode, listen to HBS... View Details

12 Jan 2022
Podcast

Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs

In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in... View Details

11 Aug 2021
Podcast

How to make hiring more equitable

Harvard sociologist David Pedulla unpacks the hiring process. How do race, gender, and work history influence the gatekeepers? What assumptions guide their decision-making and how can social science help level the playing field? View Details

29 Jun 2018
Podcast

Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang”

As customers become more demanding, businesses must work fast to release new products and provide a high-quality customer experience. To keep up, ING took a radical approach one might expect from a Silicon Valley technology company, not a big bank. Bill speaks with the... View Details

02 Jun 2021
Podcast

AI-assisted language translation: Context is king

Translators aren’t headed for obsolescence just yet. Computer-assisted language translation has come a long way, but for many jobs, you’ll still need a human in the loop to avoid inaccuracies, tone-deafness, and cultural insensitivity. Computer scientist Spence Green... View Details

Publications

Publications

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Rethinking the On-Demand Workforce

How America’s Talent Wars Are Reshaping Business

FX Risk Hedging at EADS

Automated Hiring Systems Are Rejecting Qualified Candidates

From Consulting to Professing | Joseph Fuller, Harvard Business School, Monitor Group

Starting up in the US: An Entrepreneur’s Path to the Green Card

American Opportunity Index: What Makes a Company a Good Place to Grow Your Career?

How AI is filtering millions of qualified candidates out of the workforce

Reskilling in the Age of AI

A New Anti-Bias AI Hiring Law Is Now in Effect. How to Know If You're in Compliance

See Workers as Workers, Not as a College Credential

The Myth of the Brilliant, Charismatic Leader

College Degree Required? Not in This Economy

A Harvard professor’s suggestions for fixing the broken H-1B visa system

Iron Mountain's hybrid workforce transformation

How Vodafone’s CEO is using AI to transform the way the company works (rebroadcast)

Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs

How to make hiring more equitable

Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang”

AI-assisted language translation: Context is king