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Publications

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  • All HBS Web  (5,693)
    • People  (11)
    • News  (1,055)
    • Research  (3,867)
    • Events  (42)
    • Multimedia  (35)
  • Faculty Publications  (2,269)

Show Results For

  • All HBS Web  (5,693)
    • People  (11)
    • News  (1,055)
    • Research  (3,867)
    • Events  (42)
    • Multimedia  (35)
  • Faculty Publications  (2,269)
← Page 200 of 5,693 Results →
  • 14 Mar 2023
  • Blog Post

How Inclusive Managers Create Glass-Shattering Organizations

Development. Assess how managers assign training and development opportunities, and ensure they use objective criteria. Increase women’s access to mentors and sponsors. Performance assessment. Educate managers about gender biases that can... View Details
  • 01 Dec 2022
  • News

Road to Recovery

as acknowledgement of having achieved a sobriety streak. Such incentives and nudges may seem inconsequential, but they can go a long way toward changing behavior, says HBS professor Leslie John. She has not evaluated DynamiCare’s model in... View Details
Keywords: April White; Ambulatory Health Care Services; Health, Social Assistance
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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Narayanan, V.G., and Preeti Choudhary. "Achieving Customer Satisfaction at Pizza Hut (A)." Harvard Business School Case 101-006, December 2000. (Revised February 2007.)
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing View Details
Keywords: Martha Lagace
  • 08 Jul 2024

Applying to HBS: Who Are We Looking For?

This virtual event provides prospective applicants with insights into the qualities and characteristics Harvard Business School values in its candidates. A member of the Admissions Board will discuss HBS' View Details
  • 01 Dec 2003
  • News

Inside MBA Admissions

said yes, pushing “yield” for the first time past the 90 percent mark. This is the highest yield of any U.S. business school. Every application is read by at least two people in Admissions and evaluated on... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 07 Oct 2024

Applying to HBS: Who Are We Looking For?

Join this informative webinar for insights into the qualities Harvard Business School values in its candidates. An Admissions Board member will outline our evaluation criteria, offer tips for presenting your... View Details
  • February 1991
  • Case

Burlington Northern: The ARES Decision (A)

By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
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Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (A)." Harvard Business School Case 191-122, February 1991.
  • 2008
  • Working Paper

An Investigation of Earnings Management through Marketing Actions

By: Craig James Chapman and Thomas J. Steenburgh

Prior research hypothesizes managers use "real actions," including the reduction of discretionary expenditures, to manage earnings to meet or beat key benchmarks. This paper examines this hypothesis by testing how different types of marketing expenditures are used... View Details

Keywords: Performance Expectations; Earnings Management; Marketing Strategy; Financial Reporting; Brands and Branding; Food and Beverage Industry
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Chapman, Craig James, and Thomas J. Steenburgh. "An Investigation of Earnings Management through Marketing Actions." Harvard Business School Working Paper, No. 08-073, February 2008. (Revised February 2009, December 2009, June 2010, July 2010.)
  • February 1990 (Revised April 1991)
  • Background Note

Quick Response in the Apparel Industry

By: Janice H. Hammond
It has been estimated that the U.S. apparel industry wastes over $25 billion annually due to inefficient practices, long lead times, and insufficient coordination between channel partners. In response to intense competition from off-shore producers, the industry has... View Details
Keywords: Information; Distribution Channels; Performance Efficiency; Partners and Partnerships; Adaptation; Business Strategy; System; Technology; Apparel and Accessories Industry; United States
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Hammond, Janice H. "Quick Response in the Apparel Industry." Harvard Business School Background Note 690-038, February 1990. (Revised April 1991.)
  • November 1987 (Revised March 1990)
  • Case

Ethyl Corp. in 1979

Describes the competitive situation facing the market leader in antiknock additives, the Ethyl Corp. Demand is declining rapidly and Ethyl has to decide whether to close capacity, and if so, how. Raises issues of corporate as well as SBU strategy because antiknock... View Details
Keywords: Business Units; Corporate Strategy; Performance Capacity; Auto Industry; Chemical Industry
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Ghemawat, Pankaj. "Ethyl Corp. in 1979." Harvard Business School Case 388-075, November 1987. (Revised March 1990.)
  • 22 Sep 2020
  • Research & Ideas

Recessions Push Some Entrepreneurs to Launch Too Soon

together, we interpret our results such that those individuals most sensitive to business cycles are enticed to lower the quality threshold, the bar, for turning existing ideas into new ventures during downturns, resulting in negative... View Details
Keywords: by Sean Silverthorne
  • 20 Sep 2011
  • First Look

First Look: September 20

D. Margolis Publication:Harvard Business Review 89, no. 9 An abstract is unavailable at this time. Read the article: http://hbr.org/2011/09/a-global-leaders-guide-to-managing-business-conduct/ar/1   Working PapersDynamically Integrating... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2014
  • News

Innovation: Revenge of the Nerds

business owners in need of strategic planning and competitive analysis. When the team pitched the HourlyNerd model to classmates at FIELD 3’s simulated stock market, which allows peer “investors” to evaluate... View Details
Keywords: April White
  • 01 Jun 2024
  • News

Research Brief: Ahead of the Game

the effect is both real and widespread: His 2023 working paper, “No Revenge for Nerds? Evaluating the Careers of Ivy League Athletes,” examined the career paths of 401,785 graduates and found that by many measures the athletes... View Details
Keywords: Jen McFarland Flint; illustration by Antonio Pinna
  • 01 Dec 2017
  • News

Research Brief: Better Brainstorming

aspiring entrepreneurs who were taking part in a three-week startup bootcamp. Participants underwent personality evaluation to determine their level of openness (defined as having greater curiosity, questioning convention, and... View Details
Keywords: Jennifer Myers
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

on," says Harvard Business School marketing professor Gerald Zaltman. A more strategic approach to data mining can provide the foundation for that decision-making architecture. Below, advice on how to use information about the... View Details
Keywords: by Jean Ayers
  • July 2011 (Revised September 2011)
  • Case

CEO Compensation at GE: A Decade with Jeff Immelt

By: V.G. Narayanan and Lisa Brem
When ISS, a large shareholder advisory group, recommended a "no" vote on Jeff Immelt's award of 2 million stock options in April 2011, GE's compensation committee had to decide whether to rescind or amend the award or ignore the ISS recommendation. Was Immelt's 2010... View Details
Keywords: Budgets and Budgeting; Stock Options; Stock Shares; Annual Reports; Executive Compensation; Compensation and Benefits; Business and Shareholder Relations; Performance Evaluation; Corporate Governance; Corporate Accountability; Energy Industry; Financial Services Industry
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Narayanan, V.G., and Lisa Brem. "CEO Compensation at GE: A Decade with Jeff Immelt." Harvard Business School Case 112-003, July 2011. (Revised September 2011.)
  • 01 Jun 2010
  • News

M.I.A. Boards

company; evaluate the performance of senior managers; set executive compensation; approve key strategic and financial decisions; nominate candidates for shareholders to elect as directors; and ensure the... View Details
Keywords: John Gillespie;David Zweig; Finance
  • 16 Jul 2020
  • Blog Post

How Gender Stereotypes Kill a Woman’s Self-Confidence

away from certain professions: They lack confidence in their ability to compete in fields that men are stereotypically believed to perform more strongly in, such as science, math, and technology. Women are also more reluctant to share... View Details
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