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  • All HBS Web  (1,011)
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  • 22 Nov 2011
  • First Look

First Look: November 22

new players, such as Groupon and Shop Socially, the growing power of social media platforms such as Facebook, and the way consumer behavior and user generated content are rapidly evolving in a digital era, make her task all the more... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

regret relaxes self-control and motivates consumers to counteract their righteousness. A series of five studies demonstrates the effect of self-control regrets on real choices and actual shopping behavior. The findings indicate that... View Details
Keywords: Martha Lagace
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

both online and in-store, which can reduce stores' ability to upsell, make complementary sales (recall the Best Buy example), and make impulse sales (think candy at the checkout), resulting in smaller shopping baskets. This basket... View Details
Keywords: Re: Rajiv Lal; Retail
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

product in small-scale beauty salons and then also to electrologists. He also started up a mail-order business, all out of the 400-square-foot bungalow. He was tireless and worked hard to earn some early successes; one day, one of his better beauty View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 30 Mar 2015
  • Research & Ideas

Managing the Family Business: Preparing to Sell

supporting them. Then please shop for the right advisors to help you at the right price. 5. Develop New Context Awareness. Value-building families also take this opportunity to consider how greater wealth or more liquid wealth will affect... View Details
Keywords: by Jonathan Pellegrin; Food & Beverage; Retail
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

they produce complementary effects that overcome the losses from cannibalization in the long run. The findings suggest that underlying consumer shopping behavior drives this result. The opening of a retail store may induce some existing... View Details
  • 17 May 2016
  • First Look

May 17, 2016

than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

of $27.3 billion, Richfield, Minnesota-based Best Buy Co., Inc., was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future View Details
Keywords: Sean Silverthorne
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

future Wi-Fi users, those who access wireless services with their PDAs. For example, imagine a trip to the grocery store where you pull out your PDA to download your shopping list and store coupons, all being delivered via a local... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

leading investment banker during the bubble. About him Forbes wrote: "...in Quattrone's shop research was expected to serve the bankers' interests. The Internet craze had led analysts at every investment bank to issue glowing reports... View Details
Keywords: by D. Quinn Mills
  • 26 Nov 2001
  • Research & Ideas

Women Entrepreneurs Use Springboard for Funding

experimentation," he said. "I'm incredibly optimistic. We just raised a new fund at Highland. I've never seen so much enthusiasm in our shop as I've seen in the last few months." Andrea Silbert "I think Springboard... View Details
Keywords: by Martha Lagace
  • 14 Dec 2009
  • Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

these charges removed from the credit card ecosystem. Meanwhile, this holiday shopping season users ought to exercise special caution. A link promising extra savings may not be what it seems. Be careful even at trusted sites: Sites as... View Details
Keywords: by Martha Lagace; Transportation
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

other. Consider the experience of a friend who was recently shopping for a new car. He'd always had good luck with Fords and was inclined to stick with them, especially after driving the latest model. After some back and forth, the... View Details
Keywords: by Michael Wheeler
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

mayonnaise, a container of mustard, cold cuts, processed cheese spread (I'm from Philly, and we love Whiz), and pickles. Now imagine finding sawdust in the pickles, sand in the mustard, and so on. That quite literally was the situation in the early 20th century, and it... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

find that changes in the local business landscape is a leading indicator of housing price changes and that the entry of Starbucks (and coffee shops more generally) into a neighborhood predicts gentrification. Each additional Starbucks... View Details
Keywords: Dina Gerdeman
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

ammunition in response to shootings in and around Company stores. None of those giving him low marks indicated they would stop shopping at Walmart. But if these same responses are any indication, efforts by Walmart and other major... View Details
Keywords: by James Heskett; Retail
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

how he might retain the delicate balance among stakeholders while still maintaining liquidity in the market. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808100 The Boeing Company: Moonshine Shop... View Details
Keywords: Martha Lagace
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

Marketing, Jill Wehunt, and analyst Mark Morse as they tackle a predictive analytics project to increase sales in the Mom & Baby unit of a nationally recognized retailer, PriceMart. Wehunt observed that in the midst of the chaos that surrounded a new baby, parents’... View Details
Keywords: Dina Gerdeman
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

business borrowers can comparison shop among a range of products from a variety of lenders--including community and regional banks, online balance sheet lenders, and others. Some of the most prominent of these players include Biz2Credit,... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets.  Because she wanted to reach women who did not necessarily have much experience with makeup, Estée believed she could not... View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
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