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- People (1)
- News (399)
- Research (485)
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- Multimedia (29)
- Faculty Publications (213)
Show Results For
- All HBS Web
(965)
- People (1)
- News (399)
- Research (485)
- Events (2)
- Multimedia (29)
- Faculty Publications (213)
- September 2023 (Revised June 2024)
- Case
Kaspi.kz: Building Trust through Innovation
By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
Sucher, Sandra J., Fares Khrais, and Marilyn Morgan Westner. "Kaspi.kz: Building Trust through Innovation." Harvard Business School Case 324-022, September 2023. (Revised June 2024.)
- May 2018
- Case
Inditex: 2018
By: John R. Wells and Gabriel Ellsworth
In 2018, Inditex, based in Spain, was the largest specialist fashion retailer in the world, generating sales of $31.5 billion in 2017 from a portfolio of eight retail brands selling through a total of 7,475 stores located in 96 countries and from websites in 49... View Details
Keywords: Fashion; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Competitive Strategy; Apparel and Accessories Industry; Retail Industry; Fashion Industry
Wells, John R., and Gabriel Ellsworth. "Inditex: 2018." Harvard Business School Case 718-515, May 2018.
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working... View Details
- 15 Aug 2023
- HBS Case
(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?
online shopping experience today is currently lacking a sense of immersion and customization that, in theory, a 3D virtual world would provide.” What should businesses do? Wu believes the metaverse will eventually impact most... View Details
- 05 May 2022
- Research & Ideas
Why Companies Raise Their Prices: Because They Can
including whether the move to online sales during this time period spurred consumers to pay more for products. While they saw some categories were more affected by online shopping than others, web shopping... View Details
Keywords: by Rachel Layne
- 26 Sep 2023
- Research & Ideas
Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates
says Jackson. “In some contexts, it'll be like ShopCo, where it was a genuinely felt moral handwringing over how to hire Black and Brown people without feeling like you're shopping for them [But] I could imagine a context where people use... View Details
Keywords: by Kristen Senz
- 25 Nov 2013
- Working Paper Summaries
Standard-Essential Patents
- Web
Founders & Investors - Entrepreneurship
Charles Graham Shop It To Me, Inc. MBA 2006 Allan W. B. Gray Orbis Investment Management MBA 1965 Joshua Green Panjiva, Inc. MBA 2006 Ian Greenberg Astral Media Canada AMP 106 Steven Greenwood Brewster Inc. MBA 2005 Brent Grinna EverTrue... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 01 Mar 2024
- News
Game On
business is bouncing along in the pro shop and Pickles café, where staff are dispensing espresso from a chrome appliance that looks sufficiently engineered to drive away under its own steam. Taken as a whole, the club’s amenities amount... View Details
- Web
Business & Environment - Faculty & Research
Business & Environment Business & Environment July 2015 Article BYOB: How Bringing Your Own Shopping Bags Leads to Treating Yourself, and the Environment By: Uma R. Karmarkar and Bryan Bollinger As concerns about pollution and climate... View Details
- 29 Sep 2014
- Research & Ideas
Why Do Outlet Stores Exist?
shopped at retail stores and outlets were virtually identical in terms of demographics, including income and zip codes. They differed, however, on two important variables: their willingness to travel, and the degree to which they cared... View Details
- Web
Entrepreneurship - Faculty & Research
Josh Lerner Paul A. Gompers Richard G. Hamermesh See All HBS Working Knowlege 12 Nov 2024 Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers Re: Paul A. Gompers 29 Oct 2024 Can a Coffee Shop in Utah Help Solve... View Details
- 16 May 2013
- HBS Seminar
Robert Gierkink, Chairman, Datalogix
- 01 Mar 2024
- News
Counter Intelligence
When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
managers to kick off the holiday shopping season. I always find the simplicity and humanity of the answers striking. Often, managers talk about friends, family, and colleagues. For a market retail field trainer, it is “being able to see... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The... View Details
Keywords: by Dina Gerdeman
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
the shop floor. The second concerned the ways in which firms used that data in meetings and how they set targets, from upper management to frontline workers. The third had to do with human resources, looking at how workers were hired,... View Details
Keywords: by Michael Blanding
- 02 Nov 2023
- News
Seeding Startups
Shirish Nadkarni (MBA 1987) was the director of product planning for Microsoft’s MSN when he decided he was ready to become an entrepreneur. He had recently led the growing internet portal’s 1997 acquisition of Hotmail, the first free, web-based email solution, and the... View Details
Keywords: April White
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
advance of delivery an order is placed, the less a customer is likely to spend. Q: Could your findings be applied to in-person grocery shopping? A: If we were to extrapolate from our results, ignoring the major differences between View Details