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  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

retail investor pain points is perfect for the recession. In one recent ad, a consumer says: "I've got a lot less cash and a lot more questions." The voiceover then invites the consumer to "Talk to Chuck." Investors are also View Details
Keywords: by John Quelch; Banking; Financial Services
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 07 Jun 2017
  • Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

still a junior faculty member, focused on making tenure and writing a second book. That’s the year she got a call from the law firm Leigh Day, which was looking to sue the British government for reparations on behalf of the Kikuyu... View Details
Keywords: by Carmen Nobel
  • 22 May 2007
  • First Look

First Look: May 22, 2007

represent numbers in search of concepts that provide the illusion of meaning where none exists. This paper, dedicated to our dear friend, David Bradford, provides a general proof that standard and routinely used fiscal measures, including... View Details
Keywords: Martha Lagace
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

major design firm in Europe. Business school students, I think, have a tendency to say that a firm's employees should be more "customer-oriented." Our design case was about the designers not wanting to show an idea to clients... View Details
Keywords: by Martha Lagace; Music
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

non-profit organizations, and for-profit firms including financial institutions. They embody a number of different assumptions about incentives, drawing from economics, psychology, and sociology. We describe examples of each program and... View Details
Keywords: Martha Lagace
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

mergers of good and bad banks and equity injections. We apply the framework to European banks vulnerable to sovereign risk in 2010 and 2011. Download the paper: http://www.nber.org/papers/w18537 Boardroom Centrality and Firm Performance... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

Diversification, Legitimacy and Practice Area Creation in Professional Service Firms Authors:Heidi Gardner, N. Anand, and Timothy Morris Publication:Special Issue on Professional Service Firms. Journal of Organizational Behavior 29, no. 8... View Details
Keywords: Martha Lagace
  • 29 Mar 2011
  • First Look

First Look: March 29

future problems and opportunities for innovation. The third is a tendency to fail to probe the root causes of success. Whereas post-mortems after failure are becoming a norm in many organizations, such soul searching rarely occurs after... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

and an inspiration for the next generation of strategy scholars. Its direct impact on practice could be seen subsequently in the work of The Boston Consulting Group and other firms that employed what became known as the SWOT analysis... View Details
Keywords: by Deborah Blagg; Education
  • 25 Oct 2011
  • First Look

First Look: October 25

over the past decade as one of the most active areas of research in economics and strategy. The literature has constantly struggled, however, with a lack of agreement on a proper definition; for instance, some existing definitions imply that retail View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a group of firms that together... View Details
Keywords: by Sean Silverthorne
  • 19 Apr 2011
  • First Look

First Look: April 19

stocks. Together, these tendencies generate geographically varying demand for dividends. Firms headquartered in areas where seniors constitute a large fraction of the population are more likely to pay dividends, initiate dividends, and... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

networks such as BitTorrent and eMule affect the types of content that are likely to be found in these networks and the average life of that content. This will allows us to finesse our analysis of optimal pricing of profit maximizing View Details
Keywords: by Sean Silverthorne; Music
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does... View Details
Keywords: Martha Lagace
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