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- All HBS Web
(840)
- People (2)
- News (222)
- Research (485)
- Multimedia (12)
- Faculty Publications (304)
- Blog
The Chao Center: The Heart of HBS Executive Education
as: Directions to places on or off campus, restaurant advice, or finding a taxi Package delivery Maintenance or housekeeping issues, lost keys, or other residence hall issues Laundry and dry cleaning Non-emergency health issues—from... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
Congress approved a $2.2 trillion relief package to stave off what's predicted to be the deepest recession since the Great Depression. Yet, the results reveal a troubling pattern as policymakers, charities, non-government organizations,... View Details
Keywords: by Rachel Layne
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
or local companies. It was also the sheer spread of businesses it owned beyond packaged consumer products, including African trading, plantations, specialty chemicals, paper and packaging, transport, advertising, and market research... View Details
- Web
About Us - Research Computing Services
Matching Large Language Models (LLMs) Machine Learning Natural Language Processing Revise and Resubmit Support Simulations Visualizations Software Licensing (login required) HBS has university-wide licenses for most research software (e.g., Stata). Below is a list of... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Amazon execs to remain above it all.) And for a rental-dominated community, wouldn’t this wealthy influx of Amazonians drive up rents, housing prices, and real estate costs, forcing long-time residents and local independent businesses to move? Moreover, there was the... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
have shifted to takeout and delivery and enhanced their ability to accommodate curbside pickup and entryway handoff. Some developed takeout offerings of chef-prepared family style meals including wholly or partially prepared multi-meal View Details
- 01 Jun 2007
- What Do You Think?
How Should Pay Be Linked to Performance?
created by the fact that Blake is earning about 70 percent less in base pay than Nardelli, totally aside from the fact that the latter also took home a nine-figure package in incentives. Home Depot's stock has had lackluster performance... View Details
Keywords: by Jim Heskett
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
it in capsule form, and added tamper-evident packaging even though those steps could have been used against J&J as an admission of guilt in a lawsuit. When Intel first became dominant in its product market, top management instituted... View Details
- 02 Apr 2021
- Research & Ideas
Salary Negotiations: A Catch-22 for Women
negotiation for both parties as possible.” To retain those trade-offs, Zlatev suggests that companies consider making certain elements of a compensation package non-negotiable, especially as research reveals the most gap-widening aspects,... View Details
Keywords: by Kristen Senz
- 2022
- Article
Becoming a Learning Organization While Enhancing Performance: The Case of LEGO
By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with
leaders as learning facilitators in an action learning approach, can be transferred from a production context to a
knowledge work context for the purpose... View Details
Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
Early iterations of IBM's ViaVoice software package featured IBM's "ideal" customer on the front: an administrative assistant sitting in front of her computer, speaking into a headset. It is easy to see why IBM targeted such... View Details
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 24 Apr 2023
- HBS Case
What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks
products, such as what can and can’t be printed on packaging labels, also vary across states. Even when they come up with a catchy advertising idea that’s acceptable to regulators and consumers—such as the Cann-produced music video called... View Details
- Web
Research Computing Services - Faculty & Research
Data wrangling Database management Web scraping Research Software RCS purchases most research software used at HBS. HBS has site or volume licenses for several packages (e.g., Stata, SAS) for desktop use, which are provided at no cost to... View Details
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
the product they’re being nudged toward evokes a stereotype about their gender. Suggesting that women will clamor for a product wrapped in pink packaging just because some marketer assumes that all women love pink can come across as... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
would not have risen to what is now, a $2.5-billion-a-year industry, without a revolutionary shift to outside-in thinking that allowed companies such as Fresh Express to realize that busy consumers wanted companies to make the whole salad for them rather than simply... View Details
- 28 Jun 2004
- Research & Ideas
How to Avoid a Price Increase
quantity. As a result, one manufacturer was able to reduce its package sizing by 10 percent to 20 percent over the course of three years with little to no negative consumer response. Q: Can you share some product-downsizing success... View Details
Keywords: by Manda Salls
- Web
Winners & Runners-Up | New Venture Competition
delivery trucks (think FedEx/UPS) with a platform that enables anyone to deliver packages in their own car. CozyKin Jeremy Au (MBA 2018, Section C) Business Track Runner-Up For working parents seeking infant childcare, CozyKin pairs... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
of time in which Nester can engage a customer: A prospective buyer tours a house, gets serious about it, and decides to put in an offer—and now they need Nester. To reach more buyers, Kennealey started offering an enterprise package to... View Details