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  • All HBS Web  (2,680)
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  • All HBS Web  (2,680)
    • People  (34)
    • News  (1,038)
    • Research  (842)
    • Events  (1)
    • Multimedia  (23)
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  • 30 Nov 2021
  • In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
Keywords: by Lynn Schenk and Dina Gerdeman
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

just on low prices but also with a singular customer experience that no other retailer has yet managed to duplicate. "IKEA has made very clear choices about who they will be and to whom they will matter, and why," Montgomery says. Clarity of purpose behooves... View Details
Keywords: by Carmen Nobel
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

Project Implicit, a research nonprofit that collects data about bias. The authors used facial recognition technology to assign a likely race to restaurant reviewers based on their profile pictures. Researchers found that after Yelp... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

His 2011 book Joining a Nonprofit Board explored high-level governance strategy issues. His new book offers pragmatic advice about the critical endeavor of fundraising. This book “is devoted to helping improve raising of financial... View Details
Keywords: by Danielle Kost
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

treatment for women in the workplace, including lower pay and fewer promotions to upper management. 10 years of data studied To investigate the issue of financial misconduct, the researchers used a detailed set of data from the Financial Industry Regulatory Authority... View Details
Keywords: by Michael Blanding; Financial Services
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

things incomplete” Do you want customers to refer more of their friends to your company’s website? Ask them to refer friends in arbitrary “batches” of five at a time. Looking to increase charitable giving to your nonprofit organization?... View Details
Keywords: by Carmen Nobel
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

months of the crisis. Rouen’s study sheds light on the true factors behind the choices leaders make when survival is at stake. Sales take a dive The research team used data collected between March and May 2020 by the nonprofit JUST... View Details
Keywords: by Lane Lambert
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

bookstores—which already faced competition from superstores like Barnes & Noble and Borders. Indeed, between 1995 and 2000, the number of independent bookstores in the United States plummeted 43 percent, according to the American Booksellers Association (ABA), a... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

providing inexpensive, three-course meals for those on unemployment, and uses its facility to host a small food bank. In conjunction with the nonprofit Rethink Food, New York City’s Eleven Madison Park, a three-Michelin-starred restaurant... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • April 2014 (Revised July 2017)
  • Case

The Tate's Digital Transformation

By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate's... View Details
Keywords: Digital; Marketing Communication; Non-profit Management; Marketing; Marketing Strategy; Nonprofit Organizations; Social Media; Entertainment and Recreation Industry; Tourism Industry; United Kingdom
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Avery, Jill. "The Tate's Digital Transformation." Harvard Business School Case 314-122, April 2014. (Revised July 2017.)
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

lives, in part because they didn’t understand the nature of power, but many of them learned along the way,” says Battilana. "Having once been wary of power is no guarantee that you will be immune to abusing it." Brazilian doctor Vera Cordeiro, for instance, started a... View Details
Keywords: by Jay Fitzgerald
  • 05 Jul 2006
  • What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

successful leaders in nonprofit organizations) "legislative leadership," the ability to create coalitions both within and outside of organizations. While concluding that leaders have less control than most people think, Pfeffer... View Details
Keywords: by James Heskett
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

again a magnet for companies. With its targeting capabilities, relatively low cost, and vast reach, social media has become an essential marketing channel, especially for those trying to reach young consumers. The Israeli nonprofit Vibe... View Details
Keywords: by Danielle Kost; Tourism
  • 20 Aug 2014
  • Research & Ideas

Why the ALS Ice Bucket Challenge is a Social Media Blockbuster

In 2009, technology researchers at Forrester published a report entitled We Are All Media Companies Now, that looked at how publishing firms were dealing with the shift from a distribution paradigm to one based on consumption. By 2014, the paradigm is being experienced... View Details
Keywords: by John Deighton
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

principals didn’t return phone calls. There was suspicion by nonprofit leaders with similar-sounding missions. Was she poaching from their territories? Would she siphon off their donors? There was a refusal to budge, even on the part of... View Details
Keywords: by Sean Silverthorne
  • 20 Feb 2020
  • Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

other complaints about the company’s culture. "It's clear McDonald's culture is rotten from top to bottom,” she said. Perhaps the height of lack of disclosure was reached by a nonprofit CEO in Massachusetts, who boasted of his... View Details
Keywords: by Regina Herzlinger
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

imply the potential for social impact, the authors hand-coded 500 postings to yield 100 key phrases including “making a difference,” “giving back,” “positively impact,” “improving the lives,” and “people’s lives.” Listings included a wide range of employers from... View Details
Keywords: by Rachel Layne
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