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Publications

Publications

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  • All HBS Web  (520)
    • News  (85)
    • Research  (386)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (62)

Show Results For

  • All HBS Web  (520)
    • News  (85)
    • Research  (386)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (62)
← Page 20 of 520 Results →
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

employee monitoring makes the case that if business owners are interested in their customer-facing workers learning and making progressively better decisions over time, they're far better off taking a hands-off approach and granting more... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 14 Oct 2020
  • News

Sewn with Love

affecting the entire world at once. The women at FGFH recognized an opportunity for impact when they began to hear stories of the massive shortages of personal protective equipment for front-line medical workers and to see images of... View Details
Keywords: Maureen Harmon
  • 03 Apr 2012
  • First Look

First Look: April 3

goal of residency training. The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort Authors:Kevin J. Boudreau and Karim R. Lakhani Publication:In The... View Details
Keywords: Carmen Nobel
  • 09 Jul 2024
  • Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

requiring folks to come back. I’ve been talking to the largest technology firms about this: They’ve created task forces to think about how they want to bring people back to the office, when, and why. Based on my own research, especially in View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

are you working on now? A: I'm continuing my broader research efforts to understand how the design of knowledge-intensive work affects teamwork, collaboration innovation, and ultimately performance. For example, I'm writing an empirical paper examining what resources... View Details
Keywords: by Sarah Jane Gilbert
  • 01 Mar 2012
  • News

Competitiveness at Risk

and cutting wages, this will reduce the purchasing power of Americans, shrink the tax base, and eventually undermine the business environment in America. Conversely, if workers get higher pay while American-based companies are not able to... View Details
Keywords: Roger Thompson; Educational Support Services; Educational Services
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

the world became adept at working from home. In “Zoom forever” speculation, many companies are now planning to continue this arrangement after the pandemic, and a majority of workers say that this sounds just fine. But while I’m an... View Details
Keywords: All Industries
  • 01 Jun 2020
  • News

Post-Office

cost of living is much cheaper. I think from both the company’s perspective and the workers’ perspective, this could be a win-win. Some CFOs and workers will see that and that will make this a more permanent phenomenon or a trend. The... View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
  • 01 Sep 2004
  • News

American Dream

travel from countries as far-off as Slovakia and Poland. The workers stay in dormitories — homes in town that the Husteads have renovated — for a nominal fee. “Getting and training good people is a core competency for us,” Hustead... View Details
Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

self-esteem), increasing long-term disparities in incomes, a negative impact on the ability of disadvantaged workers to invest, and an ultimate decline even in economic activity in net job-exporting countries. Some argued that these... View Details
Keywords: by James Heskett
  • 27 Feb 2025
  • Blog Post

IFC India 2025: HBS Visits Jindal Steel Works (JSW) Steel Dolvi Plant

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details
  • 23 Dec 2014
  • First Look

First Look: December 23

even "victory speech" about why saying "yes" to the deal you want is smart and in the other side's interests; f) constructive actions at the bargaining table informed by knowledge of the other side's internal conflicts... View Details
Keywords: Carmen Nobel
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

Management Practice in the General Management Unit at HBS. Frances X. Frei and Anne Morriss: Managers, it’s story time The tech sector continues to shed workers after hiring prodigiously during the demand peaks of pandemic living, a shift... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 24 May 2017
  • News

Angie Hicks, MBA 2000

relocating to Columbus, Ohio, where he had recently moved. Inspired by the difficulty he was having finding workers to renovate his house, he had a business idea that he wanted her to pursue. It was a referral agency for homeowners... View Details
Keywords: Susan Young
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

and cool-headed they were, as was typical of men in other dangerous workplaces, platform workers readily acknowledged their physical limitations, publicly admitted their mistakes, and openly attended to their own and others' feelings.... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

volume may lead to productivity improvement, little is known about how this shift toward outsourcing influences learning by providers of outsourced services. When producing output, the content of the knowledge gained can vary from one... View Details
Keywords: Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

Opportunity Authors:Maxim Sytch, Adam Tatarynowicz, and Ranjay Gulati Publication:Organization Science (forthcoming) An abstract is unavailable at this time.   Working PapersManagerial Practices That Promote Voice and Taking Charge among Frontline View Details
Keywords: Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

productive workers during Kelleher's tenure were motivated by a vibrant working atmosphere, good wages, profit sharing, and the knowledge that no employees had ever been laid off at the company. This feeling... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 01 Sep 2012
  • News

Ideas in Action

employees of international firms, Neeley’s research also looks at how distant workers collaborate with colleagues through various means of communication—electronic, voice, or in person—to advance work and relationship goals. Such contacts... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
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