feedback - Publications - Faculty & Research

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

Is Happiness at Work Really Attainable? Related reading from the Working Knowledge Archives Recovering from the Need to Achieve Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Kristopher... View Details

Keywords: by Shalene Gupta

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

values to stakeholders—and be willing to change their perspectives when challenged. “You have to constantly re-evaluate your position in life,” McGee says. Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Avery Forman

04 Apr 2023
What Do You Think?

How Does Remote Work Affect Innovation?

affect innovation? What do you think? Share your thoughts in the comments below. References: Eric Schmidt, Jonathan Rosenberg, and Alan Eagle, Trillion Dollar Coach: Leadership Playbook of Silicon Valley’s Bill Campbell (HarperCollins, 2019), pp. 27-29. Your View Details

Keywords: by James Heskett

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

Account of a Research Program Conducted by the Western Electric Company, Hawthorne Works, Chicago (Harvard University Press, 1939) Edgar Schein, Organizational Culture and Leadership(Jossey-Bass, 1985) Your feedback to last month’s column... View Details

Keywords: by James Heskett

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

Opportunity: Customers’ Routines When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Humans Outshine AI in Adapting to Change Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by Rachel Layne; Technology; Information Technology

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

billion acquisition of Starwood Hotels & Resorts? Senior Lecturer Jill Avery answers that question and discusses how Marriott overcame the challenge of managing its robust 30-brand portfolio. Feedback or ideas to share? Email the... View Details

Keywords: by Danielle Kost

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

This article originally appeared on LinkedIn. Follow Francesca Gino on LinkedIn to read more of her posts. You Might Also Like: When Your Nerves Get the Best of You, Change the Narrative How Women Can Learn from Even Biased Feedback Can... View Details

Keywords: by Francesca Gino

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

daycare for a child, or maybe they have another job because you only employ them part-time to avoid paying for healthcare benefits." You Might Also Like: Employee Feedback: The Key to Retention During the Great Resignation Your Best Employees Are Burning Out: A... View Details

Keywords: by Ben Rand; Retail

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

verbal cues,” says Collins. “So, everyone, including extroverts, can use those cues strategically to signal that they're cognitively engaged.” Related reading from the Working Knowledge Archives Introverts: The Best Leaders for Proactive Employees View Details

Keywords: by Pamela Reynolds

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

quickly to design and experiment with various solutions, and just as quickly admitted when these had failed. They willingly changed course based on feedback some obvious (the collapse of the ventilation shaft), some subtle (being told... View Details

Keywords: by Amy C. Edmondson; Mining

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

them beyond what’s done by traditional academic papers. This article originally appeared in the HBS Alumni Bulletin. You Might Also Like: How Social Entrepreneurs Can Increase Their Investment Impact 9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their... View Details

Keywords: by Jen McFarland Flint; Financial Services

13 Dec 2022
Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

Founders: An Entrepreneur’s Dilemma Fencing Off Silicon Valley: Cross-Border Venture Capital and Technology Spillovers Financial Distancing: How Venture Capital Follows the Economy Down and Curtails Innovation Feedback or ideas to share?... View Details

Keywords: by Pamela Reynolds; Financial Services

05 May 2022
HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

everyone.” Related reading from the Working Knowledge Archives Why Unqualified Candidates Get Hired Anyway Feedback or ideas to share? Email the Working Knowledge team at workingknowledge@hbs.edu. [iStockphoto/Mauricio Graiki] View Details

Keywords: by Jay Fitzgerald

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

years beyond when this regulation was passed, and the world has changed,” Cohen says. “We can actually pay people for what they do, instead of who they are.” You Might Also Like: IT Job Wages Are No Longer 'Exceptional' The ESG-Innovation Disconnect: Evidence from... View Details

Keywords: by Scott Van Voorhis

19 Sep 2023
Research & Ideas

What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space

appeared in the Harvard Gazette. Interview has been edited for clarity and length. You Might Also Like: 5 Qualities That Help Companies Thrive for Decades—Even Centuries When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Could a Business Model... View Details

Keywords: by Clea Simon, Harvard Gazette; Aerospace

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

effectively lead an agile enterprise—can be aptly applied to the type of leadership required in the current environment. The authors highlight the importance of a rapid feedback loop, such as a brief daily check-in to give and receive... View Details

Keywords: by Boris Groysberg and Sarah Abbott

13 May 2024
Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

Price Hikes How Much More Would Holiday Shoppers Pay to Wear Something Rare? With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

boss deserves a big salary, but only when the number is fully explained. Research Papers Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity At a Japanese bank, researchers examine the... View Details

Keywords: by Sean Silverthorne

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Startup Marketplace for Used Furniture The Twofold Effect of Customer Retention in Freemium Settings Beyond Pajamas: Sizing Up the Pandemic Shopper Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Rachel Layne

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

autonomously and perform at their best. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Ranjay Gulati

Publications