employee engagement - Publications - Faculty & Research

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

functions impacted by a single issue, can be used as needed to facilitate rapid decisions. Many companies measure strategy execution with KPIs assessed annually or maybe quarterly. In times of crisis, consider assessing more frequently. This is even more important in a... View Details

Keywords: by Boris Groysberg and Sarah Abbott

31 May 2016
First Look

May 31, 2016

for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is low. Objective: To determine whether View Details

Keywords: Sean Silverthorne

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

to own all types of firearms are implicitly condoning the death of innocent people through lax gun laws. Candidates who promise to do "everything possible" to enact a specific policy are neglecting the tradeoffs inherent in all political decisions. When... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

something that the academics don’t? Of course, the “soft side” of the organization isn’t so soft. Its culture is one of the important drivers of employee engagement and loyalty that in turn influences the... View Details

Keywords: by James Heskett

03 May 2011
First Look

First Look: May 3

PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step... View Details

Keywords: Sean Silverthorne

05 Jan 2010
First Look

First Look: January 5

that action is taken to address the problems, and (3) communicating about actions taken. Sixty-nine randomly selected hospitals, 20 of which were randomly selected to engage in the three activities for 18 months, participated in the... View Details

Keywords: Martha Lagace

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit... View Details

Keywords: Dina Gerdeman

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

person. As prior research has shown, this type of envy can be toxic in the workplace, stifling worker productivity, leading employees to behave less cooperatively, interfering with group cohesion, and making people feel more justified in... View Details

Keywords: by Dina Gerdeman

09 Nov 2023
Blog Post

The No. 1 Character Trait You Will Need to Succeed in Business

executive at a company where the numbers say you need to close a factory, which you know will have a devastating impact on the employees affected. If you don’t do it, however, your whole company may collapse. This dilemma mirrors the... View Details

Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and becoming a mom to her two children. “My family is my north star,” says Leahy. “I want to take all... View Details

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details

Keywords: by Dina Gerdeman

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

that really differentiate the most effective leaders,” says Opie. Exposing inequities in the workplace Opie uses many of the strategies in the book as a consultant to corporations struggling with racial and gender gaps. When engaging with... View Details

Keywords: by Pamela Reynolds

Web

For Organizations | Social Enterprise | Harvard Business School

Organizations and professionals from around the world participate in our Executive Education programs, access our research publications, and interact with our students and alumni through field-based projects, recruitment activities, and community View Details

14 Feb 2012
First Look

First Look: February 14

Their Best? Reframing Socialization around Newcomer Self-Expression Authors:Dan Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new... View Details

Keywords: Carmen Nobel

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

predicting outcomes instead of explaining events with hindsight. An Organization Designed For Four-drive People What is the most basic thing employees at all levels must come to terms with at work? The nature of their individual jobs. How... View Details

Keywords: by Paul Lawrence & Nitin Nohria

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

employees who engage in role-clarifying prospection—role-related thoughts about their upcoming (work) role—are less likely to be negatively affected by lengthy commutes to work. View Details