emotions - Publications - Faculty & Research

26 Apr 2023
In Practice

Is AI Coming for Your Job?

Automating these tasks will enable knowledge workers to concentrate on value-adding activities where human expertise is indispensable, such as interpreting context and nuance, exercising emotional intelligence, addressing moral and... View Details

Keywords: by Kristen Senz; Technology

26 Jul 2016
First Look

July 26, 2016

Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing distress at work can have negative consequences... View Details

Keywords: Sean Silverthorne

May 2008
Article

When Winning Is Everything

By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan

In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details

Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage

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August 2020
Article

Does Spending Money on Others Promote Happiness? A Registered Replication Report

By: Lara B. Aknin, Elizabeth W. Dunn, Jason Proulx, Iris Lok and Michael I. Norton

Research indicates that spending money on others—prosocial spending—leads to greater happiness than spending money on oneself (e.g., Dunn, Aknin, & Norton, 2008, 2014). These findings have received widespread attention because they offer insight into why people engage... View Details

Keywords: Prosocial Spending; Generosity; Well-being; Replication; Happiness; Behavior; Spending

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Deepak Malhotra's teaching, research and advisory work is focused on negotiation, deal-making and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won... View Details

Teresa M. Amabile

Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details

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Marketing - Faculty & Research

Paper | Faculty Research Can consumers form deep emotional bonds with AI and be vested in AI identities over time? We leverage a natural app-update event at Replika AI, a popular US-based AI companion, to shed light on these questions. We... View Details

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

motivated, to find meaning at work during this crisis. Research by Harvard Business School Dean Nitin Nohria and colleagues suggests that people are guided by four basic emotional needs, or drives, that are the product of our common... View Details

Keywords: by Boris Groysberg and Robin Abrahams

The CEO Within

With rising CEO turnover, companies are increasingly looking outside for qualified candidates. Sure, externally recruited CEOs bring fresh perspectives and connections. But they lack the in-depth knowledge of the company s culture and history that they need to succeed.... View Details

16 Jan 2006
Research & Ideas

What Customers Want from Your Products

get done, and design products and brands that fill that need. In this excerpt, the authors look at designing products that do a job rather than fill a product segment. With few exceptions, every job people need or want to do has a social, a functional, and an View Details

Keywords: by Clayton M. Christensen, Scott Cook & Taddy Hall; Consumer Products

03 Jun 2014
First Look

First Look: June 3

revolutionary, rather than evolutionary, innovation. This note outlines a process for studying extreme consumers-consumers who fall in both tails of a normal distribution of customers-with needs, behaviors, attitudes, and emotions... View Details

Keywords: Sean Silverthorne

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

course, the next question is: Can we train one type of manager to act like the other when it would be performance-enhancing to do so?” Why rapport makes a difference Scheduling workers is a logistical puzzle, but it’s also an emotional... View Details

Keywords: by Kara Baskin; Food & Beverage

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Women’s health is more than female anatomy and our reproductive system—it’s about unraveling centuries of inequities due to living in a patriarchal healthcare system. - Blog: Health Supplement

diagnosis of diseases and conditions that affect a woman's physical and emotional well-being.” However, it’s much deeper than that. At an individual level, studies have shown that women utilize more healthcare services—in fact, we are 76%... View Details

07 Feb 2017
Research & Ideas

The Right Way to Cry in Front of Your Boss

Negotiation, Organizations & Markets unit. But instead of apologizing for being emotional, apologize for being passionate, she advises. “Saying you’re emotional is about you, whereas saying you’re passionate is about what the... View Details

Keywords: by Roberta Holland

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Entrepreneurial Management - Faculty & Research

2024. Leadership and Plumbing By: Frank V. Cespedes November 2024 | Article | Top Sales Magazine “Leadership” is a growth industry. Amazon lists over 60,000 books on the topic. Most focus on emotional intelligence, charisma, avoiding... View Details

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Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

scientific excellence and emotional intelligence, with the goal of translating innovative research into therapies that significantly improve patient outcomes. Aaron also holds a strong belief in aligning business practices with the... View Details

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

Leading through uncertainty takes not only good judgment, but also the emotional resilience to shake off self-doubt and fear. While digital natives and digital-first executives have experienced the benefits of "failing quickly and often,"... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

doing things they will come to regret. The key is to have the self-awareness to recognize these times and listen to close colleagues who point them out. The essence of authentic leadership is emotional intelligence, or EQ, as articulated... View Details

Keywords: by Bill George

Nitin Nohria

Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

As Dean, building on... View Details

Rafael M. Di Tella

I received my first degree in Economics in 1990 from the Universidad de Buenos Aires, Argentina and a D.Phil in Economics from Oxford University in 1996. After a short stay in Argentina I joined Harvard Business School in July 1997, where I... View Details

Keywords: broadcasting; state government

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