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- All HBS Web (689)
- Faculty Publications (612)
- August 1996 (Revised February 2000)
- Exercise
Decision-Making Exercise (A)
By: David A. Garvin and Michael Roberto
Provides questionnaires so students can compare their experiences with different decison-making processes. Students read "Growing Pains," a Harvard Business Review (HBR) case study, and then work in teams to come up with recommendations using a consensus approach to...
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Garvin, David A., and Michael Roberto. "Decision-Making Exercise (A)." Harvard Business School Exercise 397-031, August 1996. (Revised February 2000.)
- July 2012 (Revised July 2012)
- Case
How Much? (A)
By: Clayton Rose
The leader of a small business team must deal with an employee who is unwilling to reveal to him the profitability of a transaction for the firm and client.
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Keywords:
Culture;
Client Responsibility;
Leadership;
Groups and Teams;
Ethics;
Finance;
Conflict Management
Rose, Clayton. "How Much? (A)." Harvard Business School Case 313-004, July 2012. (Revised July 2012.)
- June 2003 (Revised September 2004)
- Exercise
The Pacific Sentinel: Role for Chris Coleman
By: Kathleen L. McGinn and Dina R. Pradel
A new publishing company has just purchased the Pacific Sentinel, a fictional West Coast newspaper. The new publisher is willing to invest $1 million in the future success of the paper and has asked the executive editor and advertising manager to develop a joint plan...
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McGinn, Kathleen L., and Dina R. Pradel. "The Pacific Sentinel: Role for Chris Coleman." Harvard Business School Exercise 903-133, June 2003. (Revised September 2004.)
- 1999
- Chapter
The Moral Hazard of Insuring the Insurers
By: Brian J. Hall and James G. Bohn
Hall, Brian J., and James G. Bohn. "The Moral Hazard of Insuring the Insurers." In The Financing of Catastrophe Risk, edited by Kenneth A. Froot. Chicago: University of Chicago Press, 1999.
- October 1997 (Revised January 1998)
- Teaching Note
Intel Pentium Chip Controversy (A) TN ,The
By: William J. Bruns Jr.
Teaching Note for (9-196-091).
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- February 1985 (Revised July 1993)
- Case
Puritan Drug Co.
David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson.
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Keywords:
Salesforce Management;
Conflict and Resolution;
Beauty and Cosmetics Industry;
Retail Industry;
Pharmaceutical Industry
Moriarty, Rowland T., Jr. "Puritan Drug Co." Harvard Business School Case 585-158, February 1985. (Revised July 1993.)
- September 2007
- Case
Peter Welz: When a Marquee Prospect Plays Hardball (B)
By: James K. Sebenius and Ellen Knebel
Sebenius, James K., and Ellen Knebel. "Peter Welz: When a Marquee Prospect Plays Hardball (B)." Harvard Business School Case 908-011, September 2007.
- 01 Feb 1997
- News
Leading the Way In Negotiation and Decision Making
and conflict resolution took place at the Negotiation Roundtable, itself part of an active University-wide effort called the Program on Negotiation, based at Harvard Law School. Since its establishment in...
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Keywords:
Judith A. Ross
- Winter 2021
- Article
Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation
By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding...
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Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
- 1995
- Chapter
The Role of Fairness Considerations and Relationships in a Judgment Perspective of Negotiation
By: M. H. Bazerman and M. A. Neale
Bazerman, M. H., and M. A. Neale. "The Role of Fairness Considerations and Relationships in a Judgment Perspective of Negotiation." In Barriers to Conflict Resolution, edited by Kenneth Arrow, Robert H. Mnookin, Lee Ross, Amos Tversky, and Robert Wilson. New York: W.W. Norton & Company, 1995.
- September 1995 (Revised May 2002)
- Supplement
Intel Pentium Chip Controversy (B), The
By: V.G. Narayanan and James D Evans
Supplements the (A) case.
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Narayanan, V.G., and James D Evans. "Intel Pentium Chip Controversy (B), The." Harvard Business School Supplement 196-092, September 1995. (Revised May 2002.)
- March 2012
- Article
Fixing What's Wrong with U. S. Politics
By: David A. Moss
In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are...
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Keywords:
Government and Politics;
System;
Conflict Management;
Performance Productivity;
Policy;
Public Administration Industry;
United States
Moss, David A. "Fixing What's Wrong with U. S. Politics." Harvard Business Review 90, no. 3 (March 2012).
- May 2001 (Revised April 2005)
- Exercise
Betonn Corporation: Confidential Negotiation Information
A two-party, multiple-issue dollar-scoring negotiation exercise dealing with the formation and terms of an IT-industry joint venture. Subordinates have made some progress on several issues but have reached an impasse. Division heads will now attempt to reach a...
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Keywords:
Negotiation Types;
Joint Ventures;
Conflict Management;
Information Technology;
Information Technology Industry
Sebenius, James K. "Betonn Corporation: Confidential Negotiation Information." Harvard Business School Exercise 801-419, May 2001. (Revised April 2005.)
- Article
Corporate Culture and Analyst Catering
By: Joseph Pacelli
This study examines the relation between financial institutions’ corporate culture and the quality of analysts’ research services. Using data collected from the Financial Industry Regulatory Authority, I measure the weakness of financial institutions’ corporate culture...
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Keywords:
Analysts;
Corporate Culture;
Global Settlement;
Financial Institutions;
Organizational Culture;
Conflict of Interests;
Performance;
Quality
Pacelli, Joseph. "Corporate Culture and Analyst Catering." Journal of Accounting & Economics 67, no. 1 (February 2019): 120–143.
- July 1980 (Revised November 1981)
- Case
Strike in Space
A three-man skylab crew, after repeatedly unsuccessful attempts to influence Houston Mission Control to slow down the work pace, turns off radio communication and refuses to talk. Questions for the class: What leads up to this break? How does one repair it?
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McCaskey, Michael B. "Strike in Space." Harvard Business School Case 481-008, July 1980. (Revised November 1981.)
- February 1990 (Revised December 1993)
- Case
Fusion Systems Corp. in Japan (A)
Describes the international business of Fusion Systems Corp., a small high technology American firm, and a five-year patent dispute the company has in Japan with Mitsubishi Electric. Also describes key features of the intellectual property systems in Japan and related...
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Gomes-Casseres, Benjamin. "Fusion Systems Corp. in Japan (A)." Harvard Business School Case 390-021, February 1990. (Revised December 1993.)
- July 1990 (Revised April 1998)
- Supplement
Nordstrom: Dissension in the Ranks? (B)
By: Robert L. Simons and Hilary Weston
Presents a follow-up to the (A) case.
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Keywords:
Rank and Position;
Conflict and Resolution;
Consumer Products Industry;
Apparel and Accessories Industry
Simons, Robert L., and Hilary Weston. "Nordstrom: Dissension in the Ranks? (B)." Harvard Business School Supplement 192-027, July 1990. (Revised April 1998.)
- January 2004 (Revised February 2004)
- Case
Evolution of Public Reputation of a Profession (A)
By: Ashish Nanda
This case explores how the public reputation of a profession evolves as its membership changes. The public reputation of a professional relies on its association's credibility for ensuring, through rigorous certification and self-regulation, that its members place...
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Nanda, Ashish. "Evolution of Public Reputation of a Profession (A)." Harvard Business School Case 904-052, January 2004. (Revised February 2004.)
- February 2015 (Revised September 2016)
- Case
Hövding: The Airbag for Cyclists
By: Joseph B. Fuller and Emilie Billaud
In 2012, Anna Haupt and Terese Alstin, co¬founders of the Hövding company, reflect on the evolution of their venture and the way forward. Since 2005, Haupt and Alstin had been working on a new type of bicycle helmet—an "airbag for cyclists." What had begun as a thesis...
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Keywords:
Business Startups;
Entrepreneurship;
Transition;
Leadership;
Conflict Management;
Bicycle Industry;
Sweden;
Europe
Fuller, Joseph B., and Emilie Billaud. "Hövding: The Airbag for Cyclists." Harvard Business School Case 315-056, February 2015. (Revised September 2016.)
- May 1995 (Revised May 1998)
- Case
Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (A-1)
Rhone-Poulenc wished to acquire a new permit, but local residents who were concerned about health issues threatened to block the permit.
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Keywords:
Health;
Rights;
Negotiation;
Conflict of Interests;
Social Issues;
Chemical Industry;
United States
Wheeler, Michael A. "Negotiating the Right to Know: Rhone-Poulenc and Manchester, Texas (A-1)." Harvard Business School Case 895-062, May 1995. (Revised May 1998.)