Publications

April 1993 (Revised October 1995)
Case

American Barrick Resources Corporation: Managing Gold Price Risk

By: Peter Tufano

Managing the risk of changing prices of gold is central to the business strategy of American Barrick Resources Corp., one of North America's largest and most successful gold-mining firms. The case contrasts this firm's hedging policies with those of its rivals that do... View Details

Keywords: Risk Management; Business Strategy; Mining; Mining Industry; United States

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

by side with state-owned enterprises. Also, management education, which was banned as a topic of study during much of the past fifty years in China, has become over the past decade not only accepted but sought after. The result is a... View Details

Keywords: by Sean Silverthorne; Education

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

adversarial custodians." More often than not, support staffers are unhappy about this role. They would rather identify themselves as necessary and important, not as innovation blockers. But when Gulati asks managers in finance, HR,... View Details

Keywords: by Carmen Nobel

September 1991
Case

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life

By: Robert G. Eccles Jr.

In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details

Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry

26 Sep 2023
Book

Digital Strategy: A Handbook for Managing a Moving Target

excitement and the growing enthusiasm, at times even the frenzy, about these new phenomena, on the grounds of the pressing demands on managers to deal with the new reality and on academics to understand these phenomena. “Existing strategy... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology

06 Jan 2010
What Do You Think?

Is a Stringent Climate Change Agreement a Pot of Gold?

it, is defined by my colleague Howard Stevenson as "the pursuit of opportunity beyond the resources you currently control." In short, managers manage assets, entrepreneurs View Details

Keywords: by Jim Heskett; Energy; Utilities

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

from virtual onboarding to managing anxiety and stress. Over the next few months, I will try to tackle them one by one in this space. COVID-19 has turned many companies into federations of remote workplaces, but without much guidance on... View Details

Keywords: by Boris Groysberg

27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

considered one of the last taboos,” says Senior Lecturer Derek van Bever. “Our students have been asking for it because they see very clearly that they will be in positions of global leadership where they will have to deal with it.” To fill that need, van Bever wrote... View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

September 2014 (Revised March 2015)
Case

Managing Multi-Media Audiences at WHDH (Boston)

By: Thales Teixeira and V. Kasturi Rangan

WHDH's Channel 7 News rose to the #1 position in Boston-area news broadcasting through its embrace of an innovative format and for affiliating with NBC. Since the early 2000s, however, other news programs had copied their format, and young audiences had begun to use... View Details

Keywords: Online News; Television Advertising; Attention Economics; Cross-media Efforts; Competition; Internet and the Web; Consumer Behavior; Organizational Change and Adaptation; Change Management; Marketing Strategy; Decision Choices and Conditions; Digital Marketing; Television Entertainment; Media and Broadcasting Industry; Boston

02 Jun 2003
Research & Ideas

Stuck in Gear: Why Managers Don’t Act

that a success formula may frequently go stale or, as he puts it, "harden," for a complex set of reasons that are, in fact, surprisingly predictable—though not easy to avoid. "To succeed in business, every manager must make... View Details

Keywords: by Martha Lagace

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

according to Forrester Research, a consulting firm specializing in e-commerce. Industry observers are shy to predict just what the future of advertising will look like, but they agree that the pace and enormity of changes that have come... View Details

Keywords: by Susan Young

June 2011
Article

The BP Oil Spill as a Cultural Anomaly?: Institutional Context, Conflict, and Change

By: Andrew J. Hoffman and P. Devereaux Jennings

This article argues that the BP Oil Spill is, potentially, a “cultural anomaly” for institutional changes in environmental management and fossil fuel production. The problem as defined by the spill’s context, the potential solutions provided by the competing logics in... View Details

Keywords: Problems and Challenges; Environmental Management; Pollutants; Energy Industry

Find at Harvard

16 Jun 2008
Research & Ideas

Seven Tips for Managing Price Increases

discard your existing customer segmentation assumptions and segment consumers around product usage behavior and price sensitivity. You must get out into the marketplace yourself and talk to consumers directly to understand their pain points and how they are View Details

Keywords: by John Quelch

23 Jan 2019
Sharpening Your Skills

Sports: Lessons for Managers

sports as the ultimate metaphor or analogy. A manager lagging in her work is "behind the eight ball" while another who is changing tactics is "calling an audible." If your staff can't do... View Details

Keywords: by Sean Silverthorne; Sports

23 Nov 1999
Research & Ideas

What’s Your Strategy for Managing Knowledge?

team found programming documents, technical specifications, training materials, and change management documentation in the repository. Because these documents were available, Love and his team did not have... View Details

Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting

08 May 2019
Working Paper Summaries

Bank Boards: What Has Changed Since the Financial Crisis?

Keywords: by Shiva Rajgopal, Suraj Srinivasan, and Forester Wong; Banking

September 2017 (Revised March 2018)
Case

Great Lakes Banking Group: Data Management

By: Shane Greenstein and Christine Snively

In May 2016, Michael Rechtin, an expert in international data center law, advised global financial services firm Great Lakes Banking Group (GLBG) on its plans to upgrade its data centers. The bank’s data processing and storage systems were in need of an update, and... View Details

Keywords: Information Infrastructure; Infrastructure; Operations; Information Management

01 Apr 1979
Conference Presentation

Changing the Shape of Work: Reform in Academe

By: R. M. Kanter

Keywords: Change Management

August 2018
Case

Christine Lagarde (C): Managing the IMF

By: Julie Battilana and Carin-Isabel Knoop

This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist,... View Details

Keywords: Personal Development and Career; Power and Influence; Change Management; Global Range; Gender; Equality and Inequality; Climate Change