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- Faculty Publications (353)
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- All HBS Web (429)
- Faculty Publications (353)
- 19 May 2021
- News
Alumni Convene to Support Nonprofit Boards; Seven Clubs Mix It Up Online
Applegate opened the summit’s first theme, Rethinking Governance, by leading a case study called Leading in Turbulent Times. Other featured speakers included Jim Bildner, CEO, Draper Richards Kaplan... View Details
Keywords: Margie Kelley
- May 2025
- Case
Wilburn Medical USA
By: David Ager, Lynda M. Applegate and James Barnett
In September 2024, Emily Wilburn Andrews, CEO of Wilburn Medical USA, is five years into her tenure leading the medical equipment supply company since taking over for her father, the company’s founder. She considers approaches to grow the company while maintaining the... View Details
- July 1991
- Supplement
Xerox Leadership: Patricia ""Tosh"" Barron with an MBA Class, April 10, 1989, Video
By: Lynda M. Applegate and James I. Cash Jr.
- 01 Mar 2013
- News
Opening the Door
that women serving in such roles has, in many ways, been somewhat normalized. Lynda Applegate I talk more about successes, because I believe those stories inspire others to succeed. Recently I gave a talk to... View Details
- August 1992 (Revised October 2001)
- Teaching Note
Mrs. Fields Cookies TN
By: Lynda M. Applegate and James I. Cash Jr.
Teaching Note for (9-189-056). View Details
Keywords: Food and Beverage Industry
- March 2020
- Supplement
Cafe Kenya, Spreadsheet for Students (Brief Case)
By: Lynda M. Applegate and James T. Kindley
- December 1995
- Supplement
Doing Business on the Internet: An Interview with Shikhar Ghosh, CEO, Open Market
By: Lynda M. Applegate and Janis Lee Gogan
Applegate, Lynda M., and Janis Lee Gogan. "Doing Business on the Internet: An Interview with Shikhar Ghosh, CEO, Open Market." Harvard Business School Video Supplement 196-503, December 1995.
- March 1996 (Revised August 1996)
- Case
Open Market, Inc.: Managing in a Turbulent Environment
By: Lynda M. Applegate and Janis Lee Gogan
Presents the story of Open Market, Inc., one of numerous companies formed in 1994 to engage in electronic commerce over the Internet. This case examines the company's development--its business strategy and organization evolution--as the company increased in size and... View Details
Keywords: Business Strategy; Growth and Development; Business Startups; Internet and the Web; Change; Growth and Development Strategy; Organizations; Web Services Industry
Applegate, Lynda M., and Janis Lee Gogan. "Open Market, Inc.: Managing in a Turbulent Environment." Harvard Business School Case 196-097, March 1996. (Revised August 1996.)
- April 1994 (Revised October 2001)
- Case
Mrs. Fields, Inc. (1977 - 1987)
By: Lynda M. Applegate and Keri O. Pearlson
Describes a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage of MIS... View Details
Keywords: Information Technology; Organizations; Management Systems; Business Strategy; Food and Beverage Industry
Applegate, Lynda M., and Keri O. Pearlson. "Mrs. Fields, Inc. (1977 - 1987)." Harvard Business School Case 194-064, April 1994. (Revised October 2001.)
- October 1992
- Teaching Note
Otisline (A) & (B) TN
By: Lynda M. Applegate and Donna B. Stoddard
Teaching Note for (9-186-304) and (9-190-149). View Details
- April 2007 (Revised November 2007)
- Background Note
M-TRONICS (B)
By: Joseph L. Bower and Lynda M. Applegate
Bower, Joseph L., and Lynda M. Applegate. "M-TRONICS (B)." Harvard Business School Background Note 807-157, April 2007. (Revised November 2007.)
- January 1989 (Revised September 1995)
- Supplement
Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)
By: Lynda M. Applegate and Julie H. Hertenstein
Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budgeting Process (B3)." Harvard Business School Supplement 189-122, January 1989. (Revised September 1995.)
- January 1989 (Revised September 1995)
- Case
Westinghouse Electric Corp.: Automating the Capital Budget Process (A)
By: Lynda M. Applegate and Julie H. Hertenstein
Applegate, Lynda M., and Julie H. Hertenstein. "Westinghouse Electric Corp.: Automating the Capital Budget Process (A)." Harvard Business School Case 189-119, January 1989. (Revised September 1995.)
- October 2004 (Revised May 2006)
- Case
Transforming Singapore's Public Libraries (Abridged)
By: Lynda M. Applegate and Roger H. Hallowell
The Singapore Public Library system was transformed from being mediocre at best to world class using information technology, progressive human-resources management, and marketing approaches unusual for government agencies. View Details
Keywords: Transformation; Organizational Change and Adaptation; Service Delivery; Marketing Strategy; Competitive Advantage; Human Resources; Information Technology; Nonprofit Organizations; Public Administration Industry; Singapore
Applegate, Lynda M., and Roger H. Hallowell. "Transforming Singapore's Public Libraries (Abridged)." Harvard Business School Case 805-028, October 2004. (Revised May 2006.)
- October 2002 (Revised February 2003)
- Case
Administrative Data Project (C)
By: Lynda M. Applegate and Donald E. Heller
Supplements the (A) case. View Details
Keywords: Education Industry
Applegate, Lynda M., and Donald E. Heller. "Administrative Data Project (C)." Harvard Business School Case 803-053, October 2002. (Revised February 2003.)
- October 2002 (Revised February 2003)
- Case
Administrative Data Project (A)
By: Lynda M. Applegate and Donald E. Heller
Encourages analysis of the implementation of a large technical infrastructure and process transformation project within a university setting. Enables an instructor to teach change management, leadership, and technical project management skills. View Details
Keywords: Teaching; Change Management; Management Practices and Processes; Transformation; Learning; Competency and Skills; Leadership Development; Non-Governmental Organizations; Education Industry
Applegate, Lynda M., and Donald E. Heller. "Administrative Data Project (A)." Harvard Business School Case 803-051, October 2002. (Revised February 2003.)
- December 1987 (Revised March 1990)
- Case
Manufacturers Hanover Corp.: The New Information Technology Organization (B)
By: Lynda M. Applegate and Donna B. Stoddard
Applegate, Lynda M., and Donna B. Stoddard. "Manufacturers Hanover Corp.: The New Information Technology Organization (B)." Harvard Business School Case 188-038, December 1987. (Revised March 1990.)
- October 1998 (Revised February 2000)
- Case
RealNetworks, Inc.: Converging Technologies/Expanding Opportunities
By: Lynda M. Applegate and Kirk A. Goldman
Highlights issues related to the impact of the Internet on industry and technology convergence. RealNetworks has succeeded in establishing its position as a market leader (over 90% market share) in the Internet streaming media segment. Can they maintain this position... View Details
Keywords: Outcome or Result; Opportunities; Competitive Strategy; Expansion; Internet; Information Technology Industry
Applegate, Lynda M., and Kirk A. Goldman. "RealNetworks, Inc.: Converging Technologies/Expanding Opportunities." Harvard Business School Case 399-025, October 1998. (Revised February 2000.)
- June 1998 (Revised November 2010)
- Teaching Note
M-TRONICS (TN) (A) and (B)
By: Joseph L. Bower and Lynda M. Applegate
Teaching Note for 807156 and 807157. View Details
- 2008
- Text Book
Corporate Information Strategy and Management: Text and Cases
By: Robert D. Austin, Lynda M. Applegate and Deborah Soule
The 8th edition of Corporate Information Strategy and Management: Text and Cases is written for students and managers who desire an overview of contemporary information systems technology management. This new edition examines how information... View Details
Austin, Robert D., Lynda M. Applegate, and Deborah Soule. Corporate Information Strategy and Management: Text and Cases. 8th ed. McGraw-Hill, 2008.