by John Deighton - Publications - Faculty & Research

05 Jun 2009
What Do You Think?

What Does Slower Economic Growth Really Mean?

Summing Up If not useful growth, what are we measuring? And why? This column does not thrive on general agreement. And this past month discussants came close to general agreement on the proposition that economic growth is not measured properly View Details

Keywords: by Jim Heskett; Financial Services; Construction; Real Estate

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

other banks who have been experiencing a slow withdrawal of customer deposit balances. This is quickly being investigated by investors and regulators. Erik Stafford is the John A. Paulson Professor of... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

however, must precede executive instinct. That is to say, analytics should tell the story; experience should guide the results." John Pullen posited that "The most effective executives have a unique balance of good leadership... View Details

Keywords: by James Heskett

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

store business in a serious way. He bought the lease to prevent his "friendly" rival John Dunham from acquiring the property and expanding his Sterling Store. Newport already had a couple of department stores. One of these was... View Details

Keywords: by Richard S. Tedlow; Retail

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and allowing employees to communicate... View Details

Keywords: by Jay Fitzgerald

17 Jan 2011
Research & Ideas

Being the Boss

now-classic book is popular not just among newbies but also among leaders with decades of experience. “Unless you manage the context in which your team resides, there's no way that your team can be successful.” "I've always been surprised View Details

Keywords: by Carmen Nobel

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

well or poorly, and identifying areas or skills to keep developing. By the time she read her annual performance review, she could concentrate on elements that she had already reflected on, thus making the best of the feedback she... View Details

Keywords: by Francesca Gino

01 Jun 2005
News

The Nature of Change

history, but it’s also about today. And it gives me the opportunity to ask the students questions about an institution — HBS — that they’re quite familiar with by that point.” The data on the Class of 1949 is drawn from a survey View Details

Keywords: Julia Hanna; The Class the Dollars Fell On; case; capstone course; John Shad (MBA 1949); class of 49; Colleges, Universities, and Professional Schools; Educational Services

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

design. Deighton discussed how new sources of data starting to be generated by the Internet of Things will impact the advertising-based hegemony of Google, Amazon, and Facebook. “The best picture we have... View Details

Keywords: by Dina Gerdeman

10 Dec 2007
HBS Case

One Laptop per Child

Dell, and Lenovo. Such wide-ranging issues are the focus of the case, coauthored by HBS professor John Quelch and Carin-Isabel Knoop, executive director of the HBS Global Research Group. The first countries... View Details

Keywords: by Martha Lagace; Computer

04 Oct 2004
What Do You Think?

Does Speed Trump Intellectual Property?

represents a capability which is difficult to replicate." Several did suggest potential problems, however, in using speed to preempt the fruits of intellectual property. John Rudd comments, "The practice mentioned View Details

Keywords: by James Heskett

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

climbed more than three-fold in the United States. In Australia, Canada, New Zealand, and the United Kingdom, openings skyrocketed by at least a factor of five. That said, in Miami; Savannah, Georgia; and Memphis, job listings with one or... View Details

Keywords: by Rachel Layne

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

JetBlue founder, chairman, and then-CEO David Neeleman would later call "the worst operational week in JetBlue's seven-year history." A Storm Brews It started with a winter ice storm forecasted to change to rain. With that prediction in mind, JetBlue staff at... View Details

Keywords: by Julia Hanna; Air Transportation

10 Oct 2018
Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

Brierley Professor of Business Administration. “But even when firms never guarantee that consumers will choose the winner, consumers infer an implicit contract and are upset when that contract is violated.” Norton and John examine the... View Details

Keywords: by Michael Blanding; Advertising

20 May 2019
Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details

Keywords: by Michael Blanding

09 May 2000
Research & Ideas

Stock Options Are Not All Created Equal

enable companies to carefully control the compensation of executives and the percentage of that compensation derived from option grants. Fixed value plans are therefore ideal for the many companies that set executive pay according to studies performed View Details

Keywords: by Brian Hall

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Professor of Business Administration. Tip: Use COVID-19 as a time to reflect Make time for introspection. The coronavirus represents a historic inflection point that is likely to forever change us, as did the assassination of President View Details

Keywords: by Sean Silverthorne

14 Mar 2011
Research & Ideas

Water, Electricity, and Transportation: Preparing for the Population Boom

By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details