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- All HBS Web
(1,890)
- People (1)
- News (449)
- Research (1,238)
- Multimedia (10)
- Faculty Publications (663)
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
It may be time to think about who really creates value in your organization, starting with customers and employees. Harvard Business School professors W. Earl Sasser and James L. Heskett discuss their book, The Value Profit Chain.... View Details
Keywords: by Manda Mahoney
- 07 May 2022
- Video
Emeritus Professor Jim Austin: Invigorating
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
writer James Patterson, who determines what his customers wants to read, then systematically churns it out in volume. Key concepts include: Patterson regularly outsells other "brand-name authors" such as Stephen King View Details
- 01 Mar 2004
- News
New Horizons for Iraq
This month marks the first anniversary of the American-led invasion of Iraq. Within weeks of their initial military assault, U.S. and coalition troops triumphed over the Iraqi army and took on a new mission — rebuilding a country devastated View Details
- 03 Mar 2008
- Working Paper Summaries
Testing a Purportedly More Learnable Auction Mechanism
- 2021
- White Paper
Report on Racial Inclusion in the Boardroom: A Workshop Convened by Harvard Business School's Leadership Initiative and Board Leadership Project
Keywords: Board Of Directors; Inclusion; Organization Culture; Corporate Governance; Diversity; Equity; Governing and Advisory Boards; Race; Fairness; Organizational Culture
Cash, James I., Linda A. Hill, Hubert Joly, Lynn S. Paine, and Suraj Srinivasan. "Report on Racial Inclusion in the Boardroom: A Workshop Convened by Harvard Business School's Leadership Initiative and Board Leadership Project." White Paper, Harvard Business School, Boston, MA, June 2021.
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
Shannon O'Donnell, a research associate at Harvard Business School. "At the workshop, Paul asked each member of the group to talk about a part of the music that was particularly meaningful and the challenges involved in coordinating the playing of it," View Details
- 01 Jun 1997
- News
A Better Way to Go on Strike
normal operations but to put some or all of their revenues and salaries into an escrow account controlled by a trusted outside party. In the American Airlines case, planes would continue flying, but a large fraction of the company's... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
adversaries as well as with colleagues within your organization? In this Q&A, James Sebenius and David Lax, authors of 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, discuss the common mistakes of... View Details
Keywords: by Martha Lagace
- 01 Jun 2005
- News
Profiles from the Class of 2005
Photographs by Webb Chappell Now in its tenth year, the Bulletin’s annual student profiles have become something of a tradition. Faced each spring with a mountain of potential candidates, we puzzle our way through a dizzying array of... View Details
- 06 Oct 2020
- Working Paper Summaries
Optimal Illiquidity
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to... View Details
Keywords: by Dina Gerdeman
- spring 1986
- Book Review
Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba
By: James E. Austin
Austin, James E. "Book Review of No Free Lunch: Food and Revolution in Cuba Today, edited by Medea Benjamin, Joseph Collins, and Michael Scott in Calories Count in Cuba." Caribbean Review (spring 1986).
- 01 Aug 2001
- News
William F. Connell (MBA '63)
after reading the Partnership's code of conduct as well as policies regarding issues such as antitrust and environmental protection. Connell, who graduated magna cum laude from Boston College (BC) and served as an officer in the U.S. Army, attended HBS at the urging of... View Details
- 01 Jun 2004
- News
Life Lessons
Photography by Webb Chappell HBS students are already exceptionally skilled and accomplished people when they arrive at Soldiers Field. But perhaps their education here truly begins when they first understand — and are humbled View Details
- 26 Aug 2019
- Research & Ideas
Lipstick Tips: How Influencers Are Making Over Beauty Marketing
products—as less credible and less trustworthy, according to research by recent Harvard Business School MBA graduate Alessia Vettese. “People used to watch celebrities on the red carpet talking about what they were wearing, or they would... View Details
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
From resolving a labor dispute to orchestrating a merger to getting a new company off the ground, negotiation plays a vital role in nearly every facet of business. In response, Professor James Sebenius, founder of the HBS Negotiation Unit... View Details
Keywords: by Anita M. Harris
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
classrooms, labs, dining halls, and elsewhere on campuses have a unique influence on the course of scientific research, according to the study, coauthored by Eamon Duede, a postdoctoral fellow at the Digital Data Design Institute at... View Details
Keywords: by Ben Rand
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
banks. The ideas are reflected in remarks by managers, whether or not the actual terms are used. In many respects, they have become generic, which I suppose is the ultimate mark of usefulness. In all fairness, they are the product of the... View Details
Keywords: by Sean Silverthorne