by Harvard Management Update - Publications - Faculty & Research

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

surprisingly, the 10 most-read articles on Harvard Business School Working Knowledge reflected the mood swings of another challenging, complex year for managers and employees everywhere. The 10 most popular... View Details

Keywords: by Danielle Kost

26 Oct 2022
Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

research by Harvard Business School Assistant Professor Shunyuan Zhang has discovered. Airing a sponsored video—versus original, unaffiliated content—costs an influencer 0.2 percent of their subscribers on... View Details

Keywords: by Kara Baskin; Technology; Media & Broadcasting

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

health care is unique, having looked deeply at competition in different industries around the world. This virtual seminar is based on the ideas in the June 2004 Harvard Business Review article, "Redefining Competition in Health... View Details

Keywords: by Michael E. Porter; Health

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

notice a new name.” Like Apple, most consumer-centric companies deal with the dilemma of how to brand the next- generation of an existing product. Product upgrades make up the majority of corporate research and development activity. That's why View Details

Keywords: by Carmen Nobel

05 Sep 2008
What Do You Think?

Is Case Method Instruction Due for an Overhaul?

early 20th Century from training for the law at Harvard by several members of the Harvard Business School faculty. And in other forms, it serves the medical and other... View Details

Keywords: by Jim Heskett; Education

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

who could have been instrumental in helping the company reach its long-term AI goals. You Might Also Like: Why Technology Alone Can't Solve AI's Bias Problem When Bias Creeps into AI, Managers Can Stop It by... View Details

Keywords: by Scott Van Voorhis; Technology

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Fascinadora View Details

Keywords: by Kristen Senz

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

canal was squeezed by rising costs due to American mismanagement. Panama Canal employees in essence captured canal management and ran it for their own benefit: salaries escalated, along with costs and... View Details

Keywords: by Sarah Jane Gilbert; Transportation

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business... View Details

Keywords: by Martha Lagace

July 2010 (Revised June 2016)
Case

Erik Peterson at Biometra (A)

By: John J. Gabarro, Thomas DeLong and Jevan Soo

Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details

Keywords: Business Subsidiaries; Leadership; Managerial Roles; Product Launch; Organizational Structure; Problems and Challenges; Medical Devices and Supplies Industry

Citation

Educators

Purchase

23 Mar 2003
Research & Ideas

AIDS in Africa—What’s the Solution?

illneses take a financial and emotional toll on businesses operating in Africa. "This is not just a disease we're talking about. This is a disease that has the power to destroy economies," said Harvard Business School Professor... View Details

Keywords: by Julie Jette

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

Success in Social Enterprise," ending August 1. This two-year study was the second carried out by SEKN since it was founded in 2001 as a research partnership between HBS and leading business schools in Latin America and Spain. SEKN's... View Details

Keywords: by Manda Salls

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

advancement—especially important in a hot labor market at a time of economic uncertainty. “Your digital network can have lasting implications on how your career progresses, not just over the next year, but over your whole life,” says Iavor Bojinov, assistant professor... View Details

Keywords: by Michael Blanding

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

difficult decisions, terminating people and going against the will of the majority, as required to meet the situational imperative. These difficult actions can be taken while still retaining their authenticity. Authentic leaders are real and genuine. You cannot “fake... View Details

Keywords: by Bill George

21 Aug 2000
Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that... View Details

Keywords: by Hilah Geer

21 Feb 2018
Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

themselves. Furthermore, that decision to abandon ship is often the wrong decision. “There is potentially a great market opportunity when a competitor drops out,” says Joshua Lev Krieger, an assistant professor in the Entrepreneurial View Details

Keywords: by Rachel Layne; Pharmaceutical; Health

27 Oct 2008
Lessons from the Classroom

Achieving Excellence in Nonprofits

actions that are aligned with producing them. Fundamentally, that is the focus of our work in the Social Enterprise Initiative. Board and executive leaders today are confronted by a confusing landscape of conflicting demands, rapidly... View Details

Keywords: by Sean Silverthorne

28 Jul 2008
Research & Ideas

Making the Decision to Franchise (or not)

markets. In the third part of their study, they investigated how 53 chains that don't franchise manage operations across multiple markets. They found evidence that chains serving more diverse markets decentralize their operations View Details

Keywords: by Julia Hanna; Retail

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

getting the feedback they need, and they’re happy in the firm so they’re less likely to quit,” says Rembrand Koning, an assistant professor in Harvard Business School’s Strategy Unit who was a coauthor of the study. "Our findings... View Details

Keywords: by Dina Gerdeman

Publications