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- All HBS Web
(2,619)
- News (1,115)
- Research (1,111)
- Events (3)
- Multimedia (116)
- Faculty Publications (457)
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- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
focus on digital innovations but kept it organizationally separate from the paper. One of the lab's most famous creations was its Social Reader, a product designed for Facebook and the first by any major paper to experiment with directly... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
cause serious problems for customers and create a strong reason not to purchase. Confusing or inaccurate billing causes customer annoyance. Simply eliminating the reasons for someone not to purchase, however, does not create a reason for... View Details
Keywords: by Benson P. Shapiro
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
experiences is done, the position of CXO will be eliminated. The first point was made by Yale Schwartz, who commented that, “It all starts with the organization’s desire to improve the overall customer experience and become the brand that... View Details
Keywords: by James Heskett
- 05 Dec 2005
- Research & Ideas
VCs Survey Post-Bubble Opportunities
Venture investing has picked up from the post-dot-bomb era of a few years ago—but does the comeback signal good times ahead or a mini bubble of misguided exuberance? To provoke discussion, HBS professor Bill Sahlman threw down the... View Details
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
The financial field may be permanently changed by the explosive ups and downs of the tech sector, but old standards of quality and planning will still make or break new businesses, HBS professor Howard H. Stevenson said. In his keynote... View Details
Keywords: by Carrie Levine
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
billings of the largest 500 firms or so. By contrast, Silk and King analyzed data from the US Census Bureau that includes revenue from some 10,000 agencies of all sizes, over half of which are small and... View Details
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
Payer Strategies: Choice and Efficiency. Positive-sum competition would induce payers to compete to create value, not just to minimize cost. They would simplify billing and administrative processes. They would serve subscribers View Details
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy. Rocketing success markers that are... View Details
Keywords: by Laura Nash & Howard Stevenson
- 11 May 2011
- Research & Ideas
Building a Better Board
has been a tremendous shift to the better over the past 15 years” By the time he retired in 2002, the board-serving landscape had changed considerably. These days, serving on a few boards can comprise almost a full-time job. While... View Details
Keywords: by Carmen Nobel
- 07 Apr 2008
- Research & Ideas
The Debate over Taxing Foreign Profits
the right to tax those profits as well. Second, when the United States imposes its taxes on Cummins's German activity, the government provides some relief for the foreign taxes paid by Cummins to avoid double taxation of overseas profits.... View Details
Keywords: by Sean Silverthorne
- 15 Jul 2009
- Working Paper Summaries
Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes
- 06 Sep 2007
- Working Paper Summaries
The Excess Burden of Government Indecision
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people you might think would be shoo-ins... View Details
Keywords: by Kim Girard
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
Here's another bit of conventional wisdom on proper sequencing: "Get your own house in order first." Yet this was not the path that President George H. W. Bush followed in preparing for the first Gulf War. Instead of approaching... View Details
Keywords: by James K. Sebenius
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
Few industries have had the competitive challenges—the literal ups and downs—experienced by the U.S. airline industry since its formation in the 1920s. Consider that its early pioneers had the unenviable task of selling tickets to people... View Details
- May 2002
- Supplement
Circon
By: Brian J. Hall and Guhan Subramanian
This case consists of two parts. Part one contains portions of a panel discussion on corporate governance, the poison pill, and hostile takeover attempts/defenses. Part two contains clips from separate visits by George Cloutier and Richard Auhll to the HBS classroom. View Details
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
is: job ownership: nature or nurture? What do you think? Original Column There’s an age-old question: “Does anyone ever take a rental car to the car wash?” For years, Bill Marriott instinctively has picked up trash as he walks through... View Details
Keywords: by James Heskett
- 11 Dec 2006
- Research & Ideas
Fixing Price Tag Confusion
box, and the remote. Your breakfast-included hotel bill still features separate prices for bed and for breakfast. Partitioning should only be used by those sellers who want to sensitize people to a secondary... View Details
- 28 Apr 2011
- Op-Ed
While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home
locations and introductions to potential customers. A useful analogy comes from the Welfare-to-Work Partnership, a private initiative of large employers stimulated by the White House after the passage of the welfare reform View Details
Keywords: by Rosabeth Moss Kanter
- 12 Sep 2007
- Op-Ed
Building Sandcastles: The Subprime Adventure
subprime market, that "somebody else" was the lender. If a borrower defaulted, the bank recouped its investment by foreclosing on the home. The house represented collateral that, ideally, would reimburse the lender. Thanks to... View Details