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Show Results For
- All HBS Web
(18,219)
- People (94)
- News (6,669)
- Research (6,893)
- Events (89)
- Multimedia (509)
- Faculty Publications (4,143)
- July 2012 (Revised January 2014)
- Case
HGRM: Bringing Back High Touch Hospitality
By: Lynda M. Applegate and Gabriele Piccoli
The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer service and operations information system,... View Details
Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Case 813-019, July 2012. (Revised January 2014.)
- Research Summary
Works in Progress
"Hunkering Down and Venturing Out: Network Activation in Response to the Uncertainty of Organizational Restructuring." Under Review. Awarded Best Paper in Organizational Behavior: 2011 Trans-Atlantic... View Details
- 23 Dec 2013
- News
Is Obama Backing Away From Obamacare?
- 2011
- Working Paper
Temptation at Work
By: Alessandro Bucciol, Daniel Houser and Marco Piovesan
To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to delay gratification can negatively impact... View Details
Bucciol, Alessandro, Daniel Houser, and Marco Piovesan. "Temptation at Work." Harvard Business School Working Paper, No. 11-090, February 2011.
- Article
Stop the Meeting Madness: How to Free Up Time for Meaningful Work
By: Leslie Perlow, Constance Noonan Hadley and Eunice Eun
Many executives feel overwhelmed by meetings, and no wonder: On average, they spend nearly 23 hours a week in them, up from less than 10 hours in the 1960s. What’s more, the meetings are often poorly timed, badly run, or both. We can all joke about how painful they... View Details
Keywords: Time Management; Performance Efficiency; Organizational Change and Adaptation; Performance Improvement
Perlow, Leslie, Constance Noonan Hadley, and Eunice Eun. "Stop the Meeting Madness: How to Free Up Time for Meaningful Work." Harvard Business Review 95, no. 4 (July–August 2017): 62–69.
- 22 Sep 2015
- News
Putting Entrepreneurial Skills to Work in City Hall
the video, Weiss explains how his service to the City of Boston became the basis for a new HBS course. “The late Mayor Menino, my boss, was fond of saying that ‘the government is about helping people.’ That's what we did for four years. I... View Details
- 20 Jul 2015
- Blog Post
My Journey to Working with At Night Management / PRMD Music
From the time I arrived at HBS, I knew that my path to finding a summer internship wouldn’t be very traditional. Although I’ve managed to find others that share my career interests, View Details
Keywords: Entertainment / Media / Sports
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
non-binary respondents, in addition to more than 700 men and more than 700 women. The sample, Coffman notes, includes people across the US of different ages, races, and income levels. “People may have different motivators in terms of what... View Details
Keywords: by Michael Blanding
- 06 Jun 2012
- News
The Psychology Of Conflict, And 4 Ways To Work It Out
Triadic Advocacy Work
Scholars of street-level bureaucracy and institutional research focus primarily on the relationships between advocates and their larger bureaucratic and social systems, assuming that advocates have little need to satisfy their beneficiaries. We find otherwise in our... View Details
- 09 Dec 2011
- News
Harvard program puts focus back on sales
- 04 Jan 2020
- News
Wellbeing: Six Ways to Put a Smile Back on Your Face in 2020
- 01 Mar 2025
- News
Patch Work
The week before the November 2024 US elections was like so many that came before at Winning Connections, with John Jameson (MBA 1991) padding around his firm’s Capitol Hill town house in athletic shorts, trying to demonstrate that the telephone still has a role to play... View Details
- 04 May 2012
- News
How McDonald's Came Back Bigger Than Ever
- 13 Apr 2021
- News
Why This Harvard Professor Thinks Remote Work Is Here to Stay
- 13 Aug 2012
- News
A Steep Climb Back for Facebook's Stock
- 07 Nov 2013
- News
Manufacturing may be on its way back
- 06 Oct 2020
- News
"What is Stealing Your Time in 2020—And How to Get it Back "
- 07 Apr 2021
- News
Road Work
who passed away would think of what you're doing? Do you think he'd be proud of you? Would he feel honored, do you think? Ken: This definitely can come back to his door with respect View Details