advice - Publications - Faculty & Research

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

much less in the literature. And there is less practical and documented experience from countries that have followed these recommendations. There are a good number of examples where countries have implicitly followed the advice that a... View Details

Keywords: by Christian Ketels

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

amesy SUMMING UP: Should Facebook Change Its Business Model? Facebook’s CEO, Mark Zuckerberg, received a great deal of advice from respondents to this month’s column. It included ideas that haven’t gained much attention in the press.... View Details

Keywords: by James Heskett; Web Services; Information Technology

25 Aug 2003
Research & Ideas

Why IT Does Matter

other area is it more important to have a sense of what you don't know than it is in IT management. The most dangerous advice to CEOs has come from people who either had no idea of what they did not know, or from those who pretended to... View Details

Keywords: by F. Warren McFarlan & Richard L. Nolan

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

own self-interests, and any would-be negotiation genius needs to understand how to deal with these obstacles. Our advice is this: be very careful before labeling someone "irrational." Whenever our students or clients tell us... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

02 Aug 2017
What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

anything less than excellence; treat everyone with respect; provide training and role models; and reinforce the right behaviors and hold people accountable for the wrong behaviors. David Wittenberg offered advice on measurement: “It’s... View Details

Keywords: by James Heskett

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

importance of asking subordinates for coaching. The more senior you are in a company, the fewer senior executives and peers are able to effectively observe and coach you. Kaplan gives advice on several techniques that leaders can use to... View Details

Keywords: by Carmen Nobel

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

run the risk of not extracting the full financial value from these partnerships and co-branding opportunities that they deserve. Q: Do you have advice for aligning brand with mission? In particular, your case on Habitat for Humanity shows... View Details

Keywords: by Manda Salls

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

We have to recalibrate our minds in terms of why we’re doing remote work now. In this moment of panic, when companies and workers are trying to figure out how to be productive and how to be happy working from home, the most practical View Details

Keywords: by Dina Gerdeman

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

better opportunities for career enhancement and mentorship, and higher overall job satisfaction ranging from nearly 3 to 5 percent. “The survey measures suggest that the virtual watercoolers may have facilitated information and advice... View Details

Keywords: by Lane Lambert

16 Jan 2006
Research & Ideas

Adam Smith, Behavioral Economist?

human decision making, motivation, and interaction, which of course have strong implications for what drives consumption and savings decisions, worker productivity and effort, and market exchange. Only rarely did he make deep links to this work in WN. Smith's View Details

Keywords: by Ann Cullen

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

CasPhotography What Can the Harley-Davidson Case Teach Us About Managing in a Politicized Environment? The advice to Harley-Davidson’s management from respondents of this month’s column is to (1) ensure that politics doesn’t deter the... View Details

Keywords: by James Heskett; Auto

15 Dec 2003
Research & Ideas

The New Global Business Manager

really is less about managing content and more about managing or framing context, creating an environment in which these people can negotiate the best solution for the organization. Q: What is your advice for people who want to develop... View Details

Keywords: by Cynthia Churchwell

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

Sometimes a little push like that is all employees need to get out of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your Own Peril Knowledge Transfer: You... View Details

Keywords: by Michael Blanding

Research Summary

Overview

By: Kris Johnson Ferreira

Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details

Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

difficult when it is between two roughly equally good or bad alternatives, which is often the case that managers confront. The rapidly growing number of alternatives in our lives is a particular challenge for those wishing to make good choices. What are we to do? We... View Details

Keywords: by Jim Heskett

02 Apr 2007
Lessons from the Classroom

Making the Move to General Manager

entry strategy for China. So we each have something different, but we know each other well from having lived and worked together in the program. After getting advice from the people in your living group, the next step is to match people... View Details

Keywords: by Martha Lagace

22 Nov 2004
Research & Ideas

Side Effects: The Case of Propecia

"Help-seeking" ads allowed for un-branded ads that would encourage men to seek a doctor's advice if they were concerned about hair loss. In addition to marketing directly to consumers, Casola would also consider strategies for... View Details

Keywords: by Sean Silverthorne; Health; Pharmaceutical

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

leaders need a new game plan. We asked Harvard Business School professors to provide practical advice for managing large-scale, long-term remote work at a time when many employees are not only distracted by the commotion in their homes,... View Details