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  • All HBS Web  (2,512)
    • People  (2)
    • News  (971)
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    • Events  (7)
    • Multimedia  (36)
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  • Program

General Management Program

writing more than 30 days before the start of the program to receive a full refund. Cancellation or deferral requests received 14 to 30 days prior to the start of the program are subject to a fee of one-half of the program fee. Requests... View Details
  • Program

Competing in the Age of AI—Virtual

days of receipt, or upon receipt if the program start date is less than 30 days from the invoice date. If you need to cancel or defer your participation, you must submit your request in writing more than 30 days before the start of the... View Details
  • 01 Jun 2017
  • News

Why Finance Needs More Humanity, and Why Humanity Needs Finance

  • May 2022
  • Case

Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models

By: Tsedal Neeley and Stefani Ruper
Dr. Timnit Gebru—a leading artificial intelligence (AI) computer scientist and co-lead of Google’s Ethical AI team—was messaging with one of her colleagues when she saw the words: “Did you resign?? Megan sent an email saying that she accepted your resignation.” Heart... View Details
Keywords: Ethics; Employment; Corporate Social Responsibility and Impact; Technological Innovation
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Neeley, Tsedal, and Stefani Ruper. "Timnit Gebru: 'SILENCED No More' on AI Bias and The Harms of Large Language Models." Harvard Business School Case 422-085, May 2022.
  • 03 May 2016
  • News

There Are Multiple Issues With Multitasking

  • 29 Jul 2020
  • Blog Post

To New Beginnings: Reflecting on Transitioning Careers and Starting a Family while at HBS

Erin wanted to write this article because before starting school she would furiously google key terms like “pregnant and in business school” and “moms and business school” and every other variation of the same. However, for her, these... View Details

    Clayton S. Rose

    Clayton Rose is Baker Foundation Professor of Management Practice and teaches the course Accountability in the Advanced Management Program. His case writing is focused on the how leaders consider the... View Details

    Keywords: financial services
    • December 2013 (Revised March 2016)
    • Case

    Managing Online Reviews on TripAdvisor

    By: Thales Teixeira and Leora Kornfeld
    In 2013, TripAdvisor was the most visited online travel site in the world. It hosted a massive repository of information on hotels and travel services, and provided millions of reviews written by consumers. Consumers were becoming increasingly motivated to read and... View Details
    Keywords: Online Word-of-mouth; Online Reviews; Hotels; Internet and the Web; Marketing Communications; Marketing Reference Programs; Digital Marketing; Customer Satisfaction; Accommodations Industry; Travel Industry
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    Teixeira, Thales, and Leora Kornfeld. "Managing Online Reviews on TripAdvisor." Harvard Business School Case 514-071, December 2013. (Revised March 2016.)
    • 18 Jun 2015
    • News

    Should companies eliminate audits?

    • 16 Nov 2020
    • News

    Tech jobs spring up as companies adapt to new world of work

      Michael E. Porter

      Michael Porter is an economist, researcher, author, advisor, speaker and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies... View Details

      Keywords: biotechnology; e-commerce industry; health care; information; information technology industry; internet; nonprofit industry; service industry; state government
      • 12 Jan 2016
      • First Look

      January 12, 2016

      November–December 2015 Operations Research Active Postmarketing Drug Surveillance for Multiple Adverse Events By: Goh, Joel, Margrét V. Bjarnadóttir, Mohsen Bayati, and Stefanos A. Zenios Abstract—Postmarketing drug surveillance is the process of monitoring the adverse... View Details
      Keywords: Carmen Nobel
      • 22 Dec 2009
      • First Look

      First Look: Dec. 22

        Working PapersInternational Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination Authors:David Collis, David Young, and Michael Goold Abstract This paper examines differences in the size and roles of corporate headquarters around the... View Details
      Keywords: Martha Lagace
      • Winter 2019
      • Article

      Leadership Forged in Crisis

      By: Nancy F. Koehn
      Five great leaders from history (Abraham Lincoln, Frederick Douglass, Ernest Shackleton, Rachel Carson, and Dietrich Bonhoeffer), according to Koehn, had their leadership forged in crisis. She writes that “leaders can emerge from many different backgrounds, genders,... View Details
      Keywords: Leadership; Leadership Style; Personal Characteristics; History
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      Koehn, Nancy F. "Leadership Forged in Crisis." Leader to Leader 91 (Winter 2019): 26–31.
      • January 4, 2019
      • Article

      How Companies Can Balance Social Impact and Financial Goals

      By: Marya L. Besharov, Wendy K. Smith and Michael Tushman
      It’s notoriously difficult for a business to manage two separate-but-equal goals—making money and creating social value at the same time, for example, or managing an existing business at the same time that you invent a new one. Most attempts at managing these... View Details
      Keywords: Goals and Objectives; Management; Corporate Social Responsibility and Impact; Profit; Decision Making
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      Besharov, Marya L., Wendy K. Smith, and Michael Tushman. "How Companies Can Balance Social Impact and Financial Goals." Harvard Business Review (website) (January 4, 2019).
      • January 2002 (Revised April 2015)
      • Background Note

      A Note on Maneuvering in War and Negotiation

      By: Michael Wheeler and Gillian Morris
      Military metaphors are commonplace in business writing about strategy, but they are rarely used in the negotiation literature. This case takes the Marine Corps philosophy of warfighting and compares it with the tactics and techniques of effective negotiators. Some of... View Details
      Keywords: Negotiation Tactics; Situation or Environment; Conflict and Resolution; War; Adaptation
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      Wheeler, Michael, and Gillian Morris. "A Note on Maneuvering in War and Negotiation." Harvard Business School Background Note 902-157, January 2002. (Revised April 2015.)
      • 31 Dec 2013
      • News

      Feeling Nervous? Don't Try to Calm Down—Get Excited

      • 17 Aug 2019
      • News

      Two worthy books trace the history of tech through Silicon Valley, leaving Seattle’s story still to be told

      • August 2003 (Revised September 2003)
      • Case

      Tower Software

      Tower Software (TS) is a publicly traded corporation engaged in multiple facets of the computer software business. Its flagship product, TS SERVE, is a successful proprietary network operating system. TS also develops and sells applications software for word... View Details
      Keywords: Applications and Software; Product Launch; Web Services Industry; Information Technology Industry
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      Bagley, Constance E. "Tower Software." Harvard Business School Case 804-047, August 2003. (Revised September 2003.)
      • 12 May 2020
      • News

      The Surprising Power of Business Experiments

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