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  • All HBS Web  (559)
    • People  (3)
    • News  (161)
    • Research  (322)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (61)

Show Results For

  • All HBS Web  (559)
    • People  (3)
    • News  (161)
    • Research  (322)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (61)
← Page 20 of 559 Results →
  • 17 May 2016
  • First Look

May 17, 2016

than 10 months of cash on hand, Tom Leung, the founder and CEO of Yabbly, must decide where to focus his resources. His startup, a question-and-answer application for shopping decisions, had benefited from a strong showing at the SXSW Accelerator competition and had a... View Details
Keywords: Sean Silverthorne
  • 02 Feb 2016
  • First Look

February 2, 2016

Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

From Das’s Desk

timely faculty-led sessions on the crucial theme of Managing Through Crisis, which brought together nearly 10,000 alumni from around the world. The series was especially notable because our alumni were able to benefit, in real time, from HBS faculty insights and their... View Details
Keywords: Educational Support Services; Educational Services
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

along with companies like Apple, Facebook, and Progressive Insurance, is a leading example of firms that are thinking about customers in a new way—much like how a museum curator orchestrates the experience of patrons. Weaver, an assistant... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

by research. We know that the quality of the voice is a big driver in how much the end user enjoys the experience,” he says. The solution started to take shape during Sambvani’s tenure at Spotify, where he worked as a data scientist just... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • Web

IT Strategy: Improving Service to Support Innovation | Information Technology

line IT support for MBA students, Executive Education participants, and HBS Alumni. Depending on patterns of business activity, Anthology addresses between 10% and 20% of user support requests per month that would otherwise have gone to... View Details
  • 10 Nov 2008
  • What Do You Think?

How Much Can You Ask of Your Customers?

contributed benefits other users (as, for example, when a network is enlarged) as well the organization itself (providing lower costs, greater resources at little cost, better customer service, more effective marketing, increased employee... View Details
Keywords: by Jim Heskett
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

do they have more time to experience this content?" What does this bode for the future of economic theory and management education? Paula Thornton offered this opinion: "If there were to be a new discipline, it would be one that... View Details
Keywords: by James Heskett
  • 20 Feb 2013
  • News

Thanking Veterans Online

U.S. Army Captain Blake Hall (MBA 2010), right, in Afghanistan in 2007 with members of his unit Photo Credit: Tony Overman Blake Hall (MBA 2010) knows from personal experience that US military veterans can easily miss out on the benefits... View Details
Keywords: veterans; identity; Advertising, Public Relations, and Related Services; Professional Services; Retail Trade
  • 26 May 2009
  • Research & Ideas

Improving Market Research in a Recession

supplier aggressively explore synergies across its various component agencies as well as eliminate research redundancies. Value experience and judgment. CMOs should tap the knowledge and intuitions of managers and researchers who've lived... View Details
Keywords: by John Quelch
  • 07 Apr 2015
  • First Look

First Look: April 7

the lab and into the field, analyzing companies' sales and pay data, and conducting experiments involving actual salespeople. The findings from this new wave of research support some current compensation practices but call others into... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2017
  • Blog Post

Why I Would Have Applied to the MS/MBA: Engineering Sciences Program

this need, because there were plenty of technical MBAs I spoke to who wanted the same mix of experiences during their time at Harvard." How do you think a program like this will help to position graduates as future leaders of... View Details
  • 16 Dec 2020
  • Blog Post

Faculty Books Published in 2020

In 2020, our faculty published 14 books that dive into their research and pull from their professional experiences on topics including the future of capitalism, managing time, how AI is transforming work, the power of experiments, a... View Details
Keywords: All Industries
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

sponsorship. With respect to end users and complementors, decisions to open or close a mature platform involve 1) backward compatibility with prior platform generations, 2) securing exclusive rights to certain complements, or 3) absorbing... View Details
Keywords: Martha Lagace
  • Web

How Sharing Smart Ideas on Social Can Boost Sales | Working Knowledge

cohesion among remote operations. Work-based social media risks drowning employees in birthday wishes and pet photos, much like personal Facebook accounts can overwhelm users with ads, groups, and other clutter. But a new analysis of a... View Details
  • 01 Dec 2015
  • News

Golden State of Mind

Hsieh, and Lyft founder John Zimmer, centers around a team-based curriculum. To date, DU has nearly 500 alumni from 50 countries, with more than 250 startups created, including a medical device company, an apartment listings app, and an exchange for View Details
Keywords: Julia Hanna
  • Web

From Concept to Product | Baker Library

“which is the right experiment to test an hypothesis, and beyond that the intuitive sense for directing a chain of hypotheses and experiments into a course that leads to a precious new material that has... View Details
  • 27 Mar 2025
  • Blog Post

IFC India 2025: Driving India's EV Future: Insights from Ather Scooter and Exponent Energy

two companies that are working on the forefront India's journey towards electric vehicles. These visits provided an intimate look at how startups are tackling some of the most pressing challenges in EV adoption. The experience wasn't just... View Details
  • 01 Jan 2007
  • News

Donna L. Dubinsky, MBA 1981

a struggle. It was designed by a consortium, and that approach yielded a bad product. We realized if we wanted to build a great product, we would have to control the whole user experience ourselves. That... View Details
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

three projects: Debian, a complete non-commercial distribution of Linux; the GNU Object Model Environment (GNOME), which is a graphical user interface for Linux-based operating systems; and Apache, a public domain open source Web server.... View Details
Keywords: by Mallory Stark
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