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Show Results For
- All HBS Web
(1,722)
- People (12)
- News (720)
- Research (487)
- Events (3)
- Multimedia (32)
- Faculty Publications (281)
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- 20 Oct 2014
- Research & Ideas
Users Love Ello, But What’s the Business Model?
Let's say you build an invitation-only social network for high net-worth individuals. American Express could probably do it for their platinum card members. If I'm a platinum card member, the kind of hotels and travel experiences I look... View Details
- 24 Apr 2013
- Research & Ideas
Who Sets Your Benchmarks?
professional status would allow me to have a better life than they had. They grew up during the Depression, and both began working at young ages to help support their families. They both continued to work long hours throughout their adult lives. My father View Details
- 18 Sep 2013
- Research & Ideas
Unspoken Cues: Encouraging Morals Without Mandates
significant decision making on the part of those involved, with little direct guidance from higher authorities. Silence becomes vocal when embedded in a context rich with many indirect signs on how to behave. For instance, an organization that calls for border guards... View Details
- 26 Jan 2016
- First Look
January 26, 2016
travelers who sought a more authentic and local experience than a typical upscale hotel might provide. onefinestay's brand had been "hacked" together quickly during the company's early years. After five years of rapid growth,... View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the... View Details
- 20 Mar 2012
- First Look
First Look: March 20
Group's other 18 watch brands? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512052-PDF-ENG Ctrip: Scientifically Managing Travel Services David A. Garvin and Nancy Hua DaiHarvard Business School Case 312-092 Ctrip is a $437... View Details
Keywords: Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
contemplating how to do just that—but not by tackling a new frontier of the geographic variety. Rather, the firm was further exploring the digital frontier via a new distribution channel that would allow it to better compete in the online marketing space for View Details
Keywords: Sean Silverthorne
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
recently about the arguments that Boston is less networked. If you travel to Kendall Square, there are so many buildings going up, the interaction, the collaborative atmosphere. You just can't walk through [Kendall Square] without feeling... View Details
- 05 Feb 2001
- Research & Ideas
The Ten Deadly Mistakes of Wanna-Dots
issues. Williams-sonoma Williams-Sonoma is a great example precisely because it had such a hard road to travel from initial denial to its first round of successes. The CEO was converted from skeptic to sponsor through two pilot ventures... View Details
Keywords: by Rosabeth Moss Kanter
- 09 Sep 2013
- Lessons from the Classroom
Teaching Climate Change to Skeptics
A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of... View Details
Keywords: by Carmen Nobel
- 09 Jan 2014
- Research & Ideas
Excerpt: ’Fortune Tellers’
predictions. Some forecasters built sales forces to travel from office to office in lower Manhattan or in Boston and Chicago. Others sent their representatives to Rotary Clubs and churches in smaller cities and towns to give lectures.... View Details
Keywords: by Walter A. Friedman
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
travel and expense policies for a large consumer products company. Apps aren’t the only alternative Even if not ready to develop or deploy such technologically advanced solutions, companies can still make their ethics codes more... View Details
Keywords: by Michael Blanding
- 07 Aug 2017
- Research & Ideas
'Be Yourself (Within Reason)' and Other Job Search Survival Tips
call. Lastly, I had 15 interviews in eight weeks. Travel took an intense toll on my body. I got strep throat twice in the month after I finished, and without regular exercise, I imagine my body would have broken down sooner. Silverthorne:... View Details
- 14 Mar 2016
- Research & Ideas
The Surprising Connection between 1930s Weather and Today's Labor Unions
still had to feed your family. So you traveled to the closest city and tried to get a job. Of course, that put pressure on people who did have jobs. They were working for a dollar an hour, and you were willing to come and do the same job... View Details
Keywords: by Carmen Nobel
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
international labor affairs in the U.S. Department of Labor during the administrations of Eisenhower and Kennedy. It was a time when many countries in Africa and Asia were emerging from colonialism. Often trade union leaders were in the forefront of these independence... View Details
Keywords: by Cynthia Churchwell
- May 20, 2016
- Comment
World Health Organization Lacks Leadership to Combat Pandemics
By: John A. Quelch
When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details
Keywords: Global Health; World Health Organization; World Bank; Pandemics; Emergency Preparedness; Experience and Expertise; Decisions; Forecasting and Prediction; Communication Strategy; Nonverbal Communication; Framework; Governance; Government and Politics; Health; Management; Practice; Problems and Challenges; Projects; Risk and Uncertainty; Human Needs; Civil Society or Community; Social Issues; Welfare or Wellbeing; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Travel Industry; Africa; Asia; Europe; Latin America; North and Central America; South America; West Indies
Quelch, John A. "World Health Organization Lacks Leadership to Combat Pandemics." Harvard Business School Working Knowledge (May 20, 2016).
- 05 Oct 2010
- First Look
First Look: October 5, 2010
what impact does ESG data have on the future institutionalization of sustainability? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/411025-PDF-ENG Paradise Travel Advisory Service Paul W. Marshall, Charles Miller, and Collins... View Details
Keywords: Sean Silverthorne
- 13 Oct 2011
- Lessons from the Classroom
Building a Business in the Context of a Life
leader." In fact, Kraus, faced her own crossroads in recent years after achieving great success as an entrepreneur. In 1997 she cofounded Circles, a concierge and events company that grew into a $50 million business. She sold Circles in 2007 and then led Spire, a... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Further, non-U.S. companies such as Bouygues Telecom in France and Westpac, the Australian bank I mentioned earlier, have utilized them as cornerstones of their successful operating strategies. So the ideas travel quite well, with some... View Details
Keywords: by Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
The Gulf: It’s a Family Affair
professor and consultant. In these twenty-two-plus years in the field, in addition to the research and writing I have done, I have worked with families in business from over sixty countries. I have traveled to nearly every corner of the... View Details
Keywords: by Wendy Guild & Andrea Schulman