Publications

January 2017 (Revised December 2017)
Case

Merging American Airlines and US Airways (A)

By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop

In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details

Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States

September 2015 (Revised July 2016)
Case

Turkish Airlines: Widen Your World

By: Juan Alcácer and Esel Çekin

This case tracks Turkish Airlines' transition from regional player to global powerhouse. With an order for 212 aircraft in the first half of 2013, the airline had moved to double its size and become one of the industry's top-ten players. Growing its fleet would allow... View Details

Keywords: Strategy; Operational Complexity; Capacity Constraints; Profitable Growth; Subsidiary Management; Externalities; Emerging Market; Globalized Firms and Management; Competition; Air Transportation; Alliances; Corporate Strategy; Emerging Markets; Growth and Development Strategy; Air Transportation Industry; Turkey

18 Mar 2016
Blog Post

What is an IFC?

partners in a relatively short timeframe. However, the IFC had more of a cohort experience in that all of the teams, although working with different clients, had significant overlap in the problems we were working on. For example, my team was working on View Details

23 Mar 2023
Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details

Keywords: by Rachel Layne; Financial Services

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

construction projects, subcontractors, and service providers without respect to their union status. For those concerned with transportation and congestion, Amazon could have taken the initiative to recognize the potential problems and... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

Web

Winners & Runners-Up | New Venture Competition

complements existing distributed caching services. 3Plex (formerly Truck-it-now) Tania Yannus Ben Gordon Business Track Runner-Up 3plex (formerly TruckitNow.com) is a B2B in transportation focusing on re-intermediating third party... View Details

Web

HBS Entrepreneurship Summit - Alumni

Center for Entrepreneurship website. Agenda FRIDAY NOVEMBER 4, 2022 8:00 a.m.—2:00 p.m. Pre-Summit Programming Programming addressing the unique challenges facing underrepresented founders Open to all underrepresented founders and allies 7:45 a.m. Bus View Details

September 2020
Case

Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis

By: Boris Groysberg and Michael Norris

In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond Princess, one of Princess Cruises’ 18 ships was the site of one of the earliest large outbreaks of COVID-19... View Details

Keywords: COVID-19 Pandemic; COVID-19; Leading Change; Crisis Management; Ship Transportation; Health Pandemics; Human Resources; Business Strategy; Gender; Personal Development and Career; Entertainment and Recreation Industry; Travel Industry; Tourism Industry; Japan; United States

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

define industries broadly, following the influential work of Theodore Levitt some decades ago. His famous example was railroads that failed to see that they were in the transportation business, and so they missed the threat posed by... View Details

Keywords: by Joan Magretta

02 Nov 2016
Blog Post

The Benefits of a Residential Campus

for all of the first year and the first semester of the second year before moving off campus to live with my partner in Back Bay (about a 10 minute drive from campus, a 50+ minute public transportation ride door to door). First, if you’re... View Details

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

Whether it’s booking a hotel, renting a movie, or buying a car, many of us consult multiple reviews before deciding. It’s called aggregating opinions, and we do it without even thinking about it. Crowdsourcing works so well, in fact, says Harvard Business School... View Details

Keywords: by Roberta Holland; Air Transportation; Air Transportation

21 May 2024
Cold Call Podcast

The Importance of Trust for Managing through a Crisis

Keywords: Re: Sandra J. Sucher; Tourism

01 Oct 1999
News

Eight Among Many: Alfred A. Checchi

Al Checchi's record of achievement - particularly his turnaround of Northwest Airlines - is usually attributed to his brilliance and financial acumen. Often overlooked is how family heritage and twists of fate have played a role in his life, inspiring him "to do things... View Details

Keywords: Garry Emmons

April 1996 (Revised November 1996)
Case

BAE Automated Systems (A): Denver International Airport Baggage-Handling System

By: Lynda M. Applegate, Ramiro Montealegre, Carin-Isabel Knoop and H. James Nelson

Describes the events surrounding the construction of the BAE baggage-handling system at the Denver International Airport. It looks specifically at project management, including decisions regarding budget, scheduling, and the overall management structure. Also examines... View Details

Keywords: Management; Decisions; Contracts; Time Management; Problems and Challenges; Projects; Budgets and Budgeting; Air Transportation Industry; Air Transportation Industry; Colorado