Top Performers - Publications - Faculty & Research

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

restaurants in China differ markedly in many ways from their Western counterparts. And while Pizza Hut has done very well for itself with nearly 500 restaurants in 120 cities (as of December 2010), KFC's performance has been... View Details

Keywords: by Maggie Starvish; Food & Beverage

Web

Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership style to meet specific challenges Manage the conditions that... View Details

Research Summary

Career Histories and the Biotechnology Industry

Professor Higgins' other major project focuses on the consequences of individuals' career experiences for firms and industries. This second research stream centers on the careers of executives in the biotechnology industry.

Professor Higgins has written... View Details

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

performance indicators that shifts strategic decision making to customer-facing edges of the organization. Others advocate less sweeping but still significant changes: Housing the budgeting and strategic planning functions in one office,... View Details

Keywords: by Loren Gary

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

least superficially. We do what we believe other group members want us to do. We say what we think other people want us to say. Consider what happened at one off-site meeting of top management at a Web-based education company. Concerned... View Details

Keywords: by Leslie A. Perlow

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high View Details

Keywords: by James Heskett

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

Summing Up Pay for performance: Why do we assume so much and know so little? Pay for performance is an important element of good management, judging from responses to this month's column. The question of what kind of pay for what kind of... View Details

Keywords: by Jim Heskett

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

typically a lot better: the top 1 percent often outperform average performers in those fields by 125 percent or more. Performance profiles in those areas are (in statistics... View Details

Keywords: by Kristen Senz

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

integrates them in a powerful way. Kaplan and Norton introduced the Balanced Scorecard, a performance measurement system, in 1992. The Execution Premium is their fifth book as coauthors. Kaplan recently explained the ideas behind The... View Details

Keywords: by Martha Lagace

Web

Cases & Teaching Notes - Institute For Strategy And Competitiveness

Haiti. It devises a simple approach for tracking the resources... September 2016 (Revised October 2018) HBS Case Collection Springfield Hospital by Susanna Gallani and Robert Kaplan One of the key roles of costing systems is to support the evaluation of View Details

01 Dec 2019
News

Remix

$4.25/hour internships and secretarial work, anything to get closer to a job in A&R. Music had always been a force in her life. Her great-grandmother Hazel would hammer out gospel and show tunes on the piano in her DC row house, and Dixon would take it all in from the... View Details

Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment

26 Jan 2022
News

Making Peace with Anger

me was that prior to that moment, when a problem would arise, if I put my full intensity behind it, and that might include some anger, and really started to drive the process, that I could make things right, that I could get a business unit that wasn’t View Details

08 Mar 2022
Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

women’s self-perception and performance." Ultimately, women end up holding back during discussions about topics considered to be masculine even when they are the most knowledgeable group members, not only diminishing their own performance... View Details

Keywords: by Colleen Ammerman and Boris Groysberg

Web

Research - Behavioral Finance & Financial Stability

wealth distribution and about 3% for the top 30% of the wealth distribution. Household consumption is significantly more responsive to dividend payouts. See Marco’s other research here , Amir’s other research here , and Kaven’s other... View Details

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

influence, intermittent social influence, or no social influence. Groups in the intermittent social-influence treatment found the optimum solution frequently (like groups without influence) but had a high mean performance (like groups... View Details

Keywords: Dina Gerdeman

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

preserve that collaborative culture, the founder long resisted being acquired by a larger firm. Asset management companies typically are either publicly traded or are limited partnerships, in which top View Details

Keywords: by Rachel Layne; Financial Services

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details

Keywords: by Michael Blanding

19 Jan 2024
News

The Values and Virtues of a Quick Fix

right, there is incredible, incredible performance payoff. And there's so much angst and churn and heat around this inclusion discussion right now that this part of the story is sometimes getting lost and what I love about Microsoft is... View Details

Web

Business Finance Course Online | HBS Online

Stories FAQs Enroll Now Key Concepts Understand the key financial levers that drive financial performance Discover how and why finance is concerned with cash flow versus profits and why that matters for your business and budget Identify... View Details

01 Jul 2020
Blog Post

How SVMP Helped Me Take My Next Steps (2+2) and Find Myself

about how to do “engineering” projects, about my ability to work with others to get things done, and about what it felt like to make good money and to be in an position to support myself. I performed well that summer and got a return... View Details

Publications