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- All HBS Web (749)
- Faculty Publications (612)
- 20 Jul 2010
- First Look
First Look: July 20
David LaneHarvard Business School Case 810-075 Iqbal Quadir, a former New York investment banker, set about to bring universal telecommunications to his native Bangladesh. He was convinced that GSM, the same advanced wireless technology... View Details
Keywords: Martha Lagace
- 01 Jun 2015
- News
Screen Grab
for soccer fans, FirstRowSports. The NFL’s as-yet-unnamed foray into online streaming will test the waters with an October 25 game only available online. The cable and telecom industry has taken note, evidenced by its heavy lobbying... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Telecommunications; Telecommunications
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
proving to be inefficient and were drains on the public treasury. Business would do well to support improvements in the system that purports to protect their investments abroad. The Thatcher and Reagan revolutions in the industrialized... View Details
- 01 May 2012
- First Look
First Look: May 1
learning that has received less attention from academics despite popular interest: learning by supplying. Using a detailed panel dataset on supply relationships in the mobile telecommunications industry, we address the following... View Details
Keywords: Carmen Nobel
- 24 Jun 2014
- First Look
First Look: June 24
improvement in patient throughput time. Download working paper: http://ssrn.com/abstract=1987724 Cases & Course Materials Harvard Business School Case 814-009 Mobile Broadband and the Telecommunications View Details
Keywords: Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication View Details
Keywords: Sean Silverthorne
- Career Coach
Cathy Hutchinson
technology and entertainment/media sectors for the office. Cathy’s work experience includes roles in both the entertainment/media and technology industries and she’s available to work with students and alumni pursuing opportunities in... View Details
- 17 Mar 2014
- News
Dropbox VP Explores Potential Indian Parters
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
prospective operators—and perhaps entrepreneurs in other industries as well—take an educated shot at developing a winning service. He outlined his advice in a July working paper, Mobile Money Services—Design and Development for Financial... View Details
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
to deter weaker players by disrupting or delaying their plans or imposing burdensome penalties. Delay is often a valuable side effect of government involvement in value-net games. Global Crossing, a small player in the telecommunications... View Details
- November 1982
- Case
Conversion Training at New England Telephone (A)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
- February 1984
- Case
AT&T Co.--1983
Describes the financing problems facing AT&T in 1983 prior to divestiture of the local telephone operating companies on Jan. 1, 1984. Leads up to the decision to issue equity, which AT&T did in early 1983 and which reduced AT&T's market value by $2 billion. The case is... View Details
Greenwald, Bruce C. "AT&T Co.--1983." Harvard Business School Case 284-047, February 1984.
- 2020
- Working Paper
Why Do Firms Automate Production, and How Do They Adjust? Evidence from the Bell Telephone System over the 20th Century
By: Daniel P. Gross and James J. Feigenbaum
Over the course of the 20th century, AT&T's operating companies replaced telephone operators with mechanical switching and dial telephones. Yet it took AT&T 30 years from the invention of the technology to begin using it, and another 60 years to finish installing it... View Details
- February 1974 (Revised August 1980)
- Case
AT&T Co.--1974
By: Thomas R. Piper
Keywords: Telecommunications Industry
Piper, Thomas R. "AT&T Co.--1974." Harvard Business School Case 274-156, February 1974. (Revised August 1980.)
- April 2017 (Revised January 2020)
- Case
Korea Telecom: Building a GiGAtopia (A)
By: Shane Greenstein, Feng Zhu and Kerry Herman
Korea Telecom (KT) has committed $4 billion in investments and R&D to build a GiGAtopia, essentially ushering in the next generation of mobile (5G) and wired infrastructure. CEO Dr. Chang-Gyu Hwang, and his team are considering which areas to prioritize in terms of new... View Details
Keywords: Mobile and Wireless Technology; Technological Innovation; Infrastructure; Growth and Development Strategy; Competitive Strategy; Decision Choices and Conditions; Telecommunications Industry
Greenstein, Shane, Feng Zhu, and Kerry Herman. "Korea Telecom: Building a GiGAtopia (A)." Harvard Business School Case 617-014, April 2017. (Revised January 2020.)
- February 1998
- Case
AT&T WorldNet (A)
The issue of how to price access to the Internet is addressed. To provide a basis for discussion of the effects of pricing that is not sensitive to volume, network externalities, and the strategic issues surrounding price wars in a short course on microeconomics View Details
Austin, Robert D., and Thomas Rodd. "AT&T WorldNet (A)." Harvard Business School Case 198-021, February 1998.
- July 1994 (Revised August 1994)
- Case
Pacific Bell: Centrex Reengineering
Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell Operating Companies comprised of seven regional business units. Rather than implement the new process, roles, and... View Details
Keywords: Organizational Change and Adaptation; Change Management; Information Technology; Order Taking and Fulfillment; Telecommunications Industry
Stoddard, Donna B., and Sirkka Jarvenpaa. "Pacific Bell: Centrex Reengineering." Harvard Business School Case 195-098, July 1994. (Revised August 1994.)
- January 2013 (Revised July 2014)
- Case
Chorus and Telecom: Building the Boards (A)
By: Boris Groysberg and Sarah L. Abbott
In 2011, Sarah Naudé and Matt Stanley sat down with the chairman of Telecom New Zealand, Wayne Boyd. Telecom, a publicly listed company and the largest telecom provider in New Zealand, was being divided into two publicly traded companies, Chorus, a telecom... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards (A)." Harvard Business School Case 413-030, January 2013. (Revised July 2014.)
- May 1993 (Revised May 1996)
- Case
BellSouth Enterprises: The Cellular Billing Project
When BellSouth Enterprises decided to aggressively pursue the international cellular market, it needed new software in order to cope with the complexities of cellular billing and the country-specific variations in the international cellular market. BellSouth made the... View Details
Keywords: Alliances; Market Entry and Exit; Software; Global Strategy; Telecommunications Industry; United States
Sviokla, John J., Mark Keil, and Steve Simonson. "BellSouth Enterprises: The Cellular Billing Project." Harvard Business School Case 193-150, May 1993. (Revised May 1996.)